Behavioral Health Services Only (BHSO) Lookup Tools

One of our behavioral health providers will take care of your mental health and drug and alcohol treatment needs. If you need counseling, testing or need to see a behavioral health specialist, we will coordinate your behavioral health care needs.

Search our provider directory.   

Please feel free to call our Member Services line, at 1-877-542-8997 (TTY: 711) and we will be happy to help you.

Behavioral Health Services

Behavioral Health is as important as physical health. That’s why we have coverage for both.  You are eligible for behavioral health services, also called mental health services. Behavioral health services can help you with personal problems that may affect you and your family. These problems may be stress, depression, anxiety or using drugs or alcohol.


Your PCP might think your behavioral needs are better served through services covered by a Behavioral Health Organization at a Community Mental Health or Substance Use Disorder Services agency. If so, your PCP will send you there for an evaluation. If the evaluation results determine you need this level of service, you may continue to get your behavioral health care from the Agency.

Search for a Mental Health Clinician or Facility

Required care is 100% covered with no copay.  If you need behavioral health care, your PCP and UnitedHealthcare Community Plan can help coordinate your care.

We:

• Cover assessment for mental health services and treatment such as counseling, testing, and medications for addressing mental health symptoms.

• Cover lower and mid-level intensity treatment.

• Provide screening for substance use disorder and may make a referral to either a plan covered service or a community provider for further assessment.

For more information on services available, please refer to your Member Handbook (PDF 1.7 MB).

Additional health resources can be found here. Find the balance, support and care you need to live the healthiest life possible.

You can also contact the Washington Recovery Help Line at 1-866-789-1511 or visit https://www.warecoveryhelpline.org. 24-Hour Help for Substance Abuse, Problem Gambling & Mental Health.

Emergency and Urgent Care

Emergency and Urgent Care
The Emergency and Urgent Care List tells you what a real emergency is and provides a list of many urgent care centers that you can use. You can use these centers when you are sick or need medical care right away but it's not a life-threatening situation. Urgent care centers are usually open in the evenings and on weekends.

Emergency rooms (ERs) are for major injuries or sudden sicknesses that may be life threatening and need medical care right away. In an emergency, you should call 911 or go to an ER immediately.

Learn More

Behavioral Health Services Only (BHSO)

Enrollment

Call to apply today.

Monday through Friday 8 am to 5 pm PT

1-877-542-8997
TTY: 711

Learn about the steps to apply.

MEMBER INFORMATION

Already a member?

You have access to our member-only website. Print ID cards and more. View our handbook below.