Your Care Coordinator. 1-866-622-7982, TTY 711
UnitedHealthcare Community Plan Member Services. 1-866-622-7982, TTY 711
UnitedHealthcare Community Plan 24/7 Medical/Behavioral Health Advice Line. 1-866-622-7982, TTY 711
UnitedHealthcare Community Plan 24/7 Behavioral Health Crisis Line. 1-866-622-7982, TTY 711
UnitedHealthcare Community Plan Adult Dental. 1-866-622-7982, TTY 711
UnitedHealthcare Community Plan NurseLine. 1-888-547-3674
Smiles for Children through DentaQuest, DMAS Dental Benefits Administrator
- For questions or to find a dentist in your area, call Smiles for Children at. 1-888-912-3456. Information is also available on the DMAS website at . http://www.dmas.virginia.gov/Content_pgs/dnt-home.aspx or the DentaQuest website at. http://www.dentaquestgov.com/
UnitedHealthcare Community Plan Transportation. 1-866-622-7982, TTY 711
DMAS Transportation Contractor for transportation to and from DD Waiver Services. 1-866-386-8331. TTY 1-866-288-3133. Or dial 711 to reach a relay operator Magellan of Virginia; DMAS Behavioral Health Services Administrator.
Or dial 711 to reach a relay operator:
CCC Plus Helpline . 1-844-374-9159
TDD 1-800-817-6608 or visit the website at cccplusva.com
Department of Health and Human Services’ Office for Civil Rights. 1-800-368-1019 or visit the website at . www.hhs.gov/ocr
Office of the State Long-Term Care Ombudsman. 1-800-552-5019
Call 911 or go to the nearest hospital/emergency facility if you think you need emergency care. You can call 911 for help in getting to the hospital emergency room. If you receive emergency services, call your doctor to schedule a follow up visit as soon as possible. Please call us and let us know of the emergency care you received. An emergency is a condition in which you think you have a serious medical condition, or not getting medical care right away will be a threat to your life, limb or sight.
You should call 911 if you are having a life-threatening behavioral health emergency. You can also go to a crisis center or the nearest emergency room. You need to call Optum Behavioral Health at 1-888-872-4205 as soon as possible.