Commonwealth Coordinated Care Plus
(CCC Plus)

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Commonwealth Coordinated Care Plus
(CCC Plus)



This plan is for adults who need extra support and care. You get many services to help with daily activities that other Virginia Commonwealth Coordinated Care Plus (CCC Plus) plans don’t offer. You qualify based on income and health needs. This includes the new, expanded, low cost Medicaid coverage now available to Virginia adults and parents who are between 19–64 years old.

This includes the new, expanded, low cost Medicaid coverage now available to Virginia adults and parents who are between 19–64 years old.

View the benefits below to see all that our Virginia Medicaid plan offers.

Please update your selections if needed.

Member Login


Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Register Now

 

Call us to learn more:
1-866-622-7982 / TTY: 711

7 days a week
8 a.m. to 8 p.m. local time

Call us to learn more:
1-866-622-7982
TTY: 711

7 days a week
8 a.m. to 8 p.m. local time

Steps to sign up

Have Questions? Call Us at:
1-866-622-7982 / TTY: 711

7 days a week
8 a.m. to 8 p.m. local time

Have Questions? Call Us at:
1-866-622-7982
TTY: 711

7 days a week
8 a.m. to 8 p.m. local time


See if your doctor, hospital or health provider is in our network. Or use this tool to find a new doctor, hospital or specialist.

Doctor Lookup

This plan is available in the following counties:

Statewide

More information on eligibility and enrollment can be found on the Virginia DMAS website or on DMAS’s enrollment broker website.

Benefits & Features

Well and Sick Care

Get the assistance you need to be at your best — or to get better if you are injured or sick. That includes:

  • Hospital Care. You pay nothing for care in a hospital.
  • Medicines. Fill your prescriptions at local pharmacies.
  • Lab and X-rays. Lab tests, x-rays and diagnostic imaging are covered.
  • Care Coordinator. Someone to help you live on your own at home if necessary.
  • NurseLineSM. Speak with a registered nurse 24/7.
  • Well Visits. Annual checkups can help keep you healthy or reach your potential. 

Pregnancy Care

Nothing is more important than the health and well-being of you and your baby. That's why our plan benefits include:

  • Choice of Doctor. Find a doctor or OB/GYN you trust in our network. 
  • Choice of Birth Center. Pick from a large network of hospitals across Virginia.
  • Prenatal Visits. Care for you before your baby is born.
  • Baby BlocksTM. Earn rewards for completing checkups on time during and after your pregnancy.

Care for Conditions

If you have asthma, diabetes or another health condition, you can depend on us. Our Commonwealth Coordinated Care Plus (CCC Plus) plan makes sure you get the care and services you need. Benefits include:

  • Care Coordinators. Personal support from an experienced professionals. 
  • Asthma Support. Individual care to help you manage asthma or COPD.
  • Behavioral Health. Counseling and other treatments are available.

Vision, Hearing and Dental Care

Make sure your eyes, ears and smile are at their best. Benefits include: 

  • Vision. Includes exams and frames or lenses every two years. 
  • Hearing. Tests, checkups and hearing aids, if needed, are provided for members under 21.
  • Dental. Checkups and routine care are covered.  

Home Care and Supplies

Get the medical equipment, assistance and supplies you need to live safely at home. Benefits include:

  • Personal Care. Someone to help with dressing, bathing and dining.
  • Home Meal Delivery. Meals delivered after a hospital or nursing facility stay. 
  • Equipment and Supplies. In-home medical and safety equipment is covered.

Rides and Other Help

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • NurseLineSM. Call our nurses for advice 24/7.
  • Interpreters. An interpreter can go with you to medical visits.
  • Language Help. Translated medical materials are available at no cost.
  • Member Services. Your benefit questions are answered 24/7.

Value-added Services

Read about all the extras you could get when you become a Commonwealth Coordinated Care Plus (CCC Plus):

  • Weight Control. Get 10 Weight Watchers meeting vouchers each year.
  • MyHealthLine. Free cellphone program includes 350 minutes per month and unlimited texting.
  • Quit For Life®. Get coaching to help you quit smoking. 

Questions?

Ready to get started? Call us at 1-866-622-7982 TTY: 711 7 days a week
8 a.m. to 8 p.m. local time

Questions?

Ready to get started?

Call Us:
1-866-622-7982
TTY: 711

7 days a week
8 a.m. to 8 p.m. local time

Lookup Tools

Doctor Lookup

Search for doctors, hospitals, behavioral health and other specialists.

Download Directories
Central (PDF 3.1 MB)
Tidewater (PDF 3.23 MB)
Northern Winchester (PDF 5.55 MB)
Western (PDF 2.9 MB)
Roanoke Alleghany (PDF 2.85 MB)
Southwest (PDF 1.43 MB)
View Drug List

Find medications covered by this plan.

Find a Pharmacy

Find a pharmacy near you.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook
English (PDF 1.8 MB)
Espanol (PDF 1.84 MB)
Additional Benefits
English (PDF 53.87 KB)

More Resources

Member Page

View more news, updates and resources for members.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook
English (PDF 1.8 MB)
Espanol (PDF 1.84 MB)

Learn More

Commonwealth Coordinated Care Plus (CCC Plus)

 

 

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Disclaimer Information

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.  

Nurseline Disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.

UnitedHealthcare Connected™ for MyCare Ohio (Medicare-Medicaid Plan)

UnitedHealthcare Connected for MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected for MyCare Ohio (Medicare-Medicaid Plan) information, please contact our Member Services at 1-877-542-9236 (TTY 711) from 7 a.m. to 8 p.m. Monday through Friday (voice mail available 24 hours a day/7 days a week) for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare® Connected™ de MyCare Ohio (plan Medicare-Medicaid), comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al 1-877-542-9236 (TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del día, los 7 días de la semana).

UnitedHealthcare Connected™ (Medicare-Medicaid Plan)

UnitedHealthcare Connected (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

UnitedHealthcare Connected Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits and/or copayments may change on January 1 of each year.

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

Availability of Non-English Disclaimer

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711.  

ATENCIÓN: Si habla [ingrese el idioma], hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711.

Star Ratings Disclaimer

Medicare evaluates plans based on a 5-Star rating system. 

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) unitl 2017 based on a review of UnitedHealthcare Connected’s Model of Care.

Important Provider Information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act Notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper Directory Requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate Information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UHC Members should call the number on the back of their ID card, and non-UHC members can call 888-638-6613 TTY 711.

© 2019 UnitedHealthcare Services, Inc. All rights reserved.
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Last Updated: Thursday, April 25, 2019