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Find A Provider

Use this tool to search our network of health care providers for specialists, hospitals, laboratories, X-ray centers and more. For additional assistance, call 1-877-597-7799, Monday - Friday from 8 a.m. to 8 p.m. Information and Interpreters are available in many languages.

Remember, your primary care physician makes referrals to other health care providers for you. Also, when visiting a specialist, be sure to identify yourself as a member and present your ID card.

Search for a Provider

Updated every 24 hours

Search for a Behavorial Health Provider
 

Mental Health and Substance Abuse Services

Optum Behavioral Health; available 24 hours a day, 7 days a week.1-877-597-7799 Information and Interpreters are available in many languages. You do not need a referral.

What to Do in a Behavioral Health Emergency

You should call 911 if you are having a life-threatening behavioral health emergency. You can also go to the nearest emergency room. You need to call Optum Behavioral Health toll-free at 1-877-597-7799 as soon as possible.

What if I Need to See a Special Doctor (Specialist)?

Your PCP might want you to see a special doctor (specialist) for certain health care needs. While your PCP can take care of most of your health care needs, sometimes they will want you to see a specialist for your care. A specialist has received training and has more experience taking care of certain diseases, illnesses and injuries. UnitedHealthcare Community Plan has many specialists who will work with you and your PCP to care for your needs.

What is a referral? Do I need a referral to see a specialist?

Your PCP will talk to you about your needs and will help make plans for you to see the specialist that can provide the best care for you, including providing a referral if the specialist asks for one. A referral is a special kind of agreement between doctors that says the specialist will treat you. UnitedHealthcare Community Plan does not require referrals for you to see a specialist. You can see any specialist with or without a referral.

What services do not need a referral?

You do NOT need a referral for:

•       Emergency Services.

•       OB/GYN care.

•       Behavioral Health Services.

•       Routine Vision Services.

•       Routine Dental Services.

Contact your PCP or Member Services to determine if you need a referral.

Find A Drug

Search for drugs covered by STAR

10/1/2018 PDL Update (PDF 55.2 KB)


Direct Member Reimbursement (DMR) Form: English (PDF 42.58 KB) | Espanol (PDF 597.6 KB)

Texas Vitamins and Minerals (PDF 67.06 KB)

Find A Pharmacy

Search for a Pharmacy

 

Download (PDF 3.8 MB) the Pharmacy directory to find a location near you.

Click here (PDF 2.06 MB) for a list of pharmacies that deliver.

Questions?

Ready to get started?

Call Us:
1-877-597-7799
TTY: 711

Monday - Friday
8 a.m. - 5 p.m. local time

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook

Learn More

UnitedHealthcare Community Plan –
STAR Kids