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Our TennCare Medicaid plan offers a range of benefits. Children, pregnant women, adults and people who are elderly or have a disability may qualify based on income. View the benefits below to see all that our Tennessee Medicaid plan offers.
This plan is available wherever you live in Tennessee.
More information on eligibility and enrollment can be found on the TennCare website.
This plan is available in all counties.
Connections to CARE. Do you have needs in your life that are not being met? These needs can keep you from feeling well and living longer.
What do you need to reach your best life and health? Tell us! Starting October 2nd , take the CARE survey at
Your answers will not have your name on them and will be combined with information from other community members.
By taking the survey, you’ll give us the information we need to understand what you need to get and stay healthy. Our goal is to help you and others:
C= Connect with community resources (like food pantries, housing help)
A= Act for better health by learning about your care needs
R= Reduce the stigma (shame or blame) often felt by those who need help
E= Encouragement to take the steps needed for your best life
Thank you for caring about your health and your community.
We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Download and print the information (PDF 30.64 KB) or see below:
UnitedHealthcare Community Plan
Attn: Appeals and Grievances
P.O. Box 5220
Kingston, NY 12402-5220
Phone: 800-690-1606 TTY: 711
Health Care Finance and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 3W
Nashville, Tennessee 37243
Phone: 855-857-1673 (TRS 711)
You can get a complaint form online at:
You can get a complaint form online at:
Or you can file a complaint online at:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW, Rm 509F, HHH Bldg.
Washington, D.C. 20201
Phone: 800-868-1019 (TDD): 800-537-7697
Cleanings, checkups and dental care is only for children under age 19. CoverKids does not pay for any routine dental care for pregnant women 19 and older.
Exams and cleanings every six months help keep teeth and gums strong and healthy. If there is a dental problem that needs to be fixed, we’ll fix it as well.
The health and safety of our members at home are important.
Your health and safety at home are important.
Our plan covers medical equipment ordered by your doctor or case manager. This can include supplies like:
Free classes to help improve your health or address a condition.
Our plan includes classes on diabetes, nutrition and more. You can even get a ride, if needed, to and from the class at no cost to you.
Trouble hearing can affect your everyday life in many ways. Our plan includes services and support to help protect the hearing of members to age 21.
Build a healthy future for you and your baby and earn great rewards with Healthy First Steps. Our program will help you take the right steps to keep you and your baby healthy. Plus you can earn $20 just for signing up.
We will help you:
This plan pays for expenses related to a hospital stay, so you can rest and heal.
And after you leave the hospital, you are not alone. We make sure you get follow-up care to continue healing at home.
Your doctor and you need to understand each other. Not speaking English well makes this difficult. We can arrange for a medical interpreter to be at your appointments.
We also have people in member services who speak more than one language. Chances are, we have someone who speaks your language.
Knowing what's wrong and finding it early can make all the difference. Our plan covers:
We’ll help you get the information needed to improve your health or be at your best.
You can receive information in your preferred language. Just ask. We also have people at our member service centers who speak more than one language. Chances are, we have someone who speaks your language.
Understanding your health care options can be confusing. We can answer your questions simply and completely.
We help you find:
Mental health is as important as physical health. That’s why we have the same coverage for both.
Required care is 100% covered with no copay. This includes:
Members have no copayments for:
Sometimes continued care is needed after leaving the hospital or urgent care. For example, after a serious illness, surgery or injury. In these cases, a nurse will make home visits to:
Medical questions and situations can sometimes come at inconvenient times. When you have questions about your health or your child’s health, you can call a trained nurse 24/7.
Our NurseLine nurses will:
A pregnancy is a journey you'll want to make with the help of friends, family and a pregnancy doctor, or OB-GYN.
All of your recommended prenatal clinical visits and tests are covered.
At these visits, the clinic will:
You can have one main person for your health care. He or she can be a doctor, a nurse practitioner, or a physician’s assistant. This person is called your Primary Care Provider (PCP).
Your PCP is your main doctor for:
You know the bad health effects of smoking.
You know you need to quit. We support you while you quit with the help of coaches and supplies. The only thing you won't get from us is a lecture.
Routine shots help keep you healthy. So, our plan covers:
In case of emergency call 911
Important tips for setting up a ride- Please review Tennessee Carriers website- Rider Information Riders | Tennessee Carriers (tenncarriers.com)
Covered with limits. Not covered for pregnant women age 19 and older.
For children under age 19, vision services are limited to one vision exam (including refractive exam and glaucoma testing) per calendar year, one set of lenses (including bi-focal, tri-focal, etc.) per calendar year; and one set of eyeglass frames every 2 calendar years.
For pregnant women age 19 and older, vision services are limited to medical evaluation and management of abnormal conditions and disorders of the eye. The first pair of cataract glasses or contact lens/lenses after cataract surgery are covered.
Our plan encourages a healthy approach to eating and living. To help our members be their best, we cover:
Well visits with your doctor can help keep you healthy. These visits can help catch health problems early so they can be treated. Preventive services include:
You will not have a copayment for preventive care.
Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.
Here’s how it works:
Medicaid Managed Care
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