Rhode Island – UnitedHealthcare Rhody Health Partners - Member Information

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Member Information

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UnitedHealthcare Rhody Health Partners


Are you ready for flu season?

Influenza, commonly called the flu, is a serious illness that can spread easily. It can lead to missed days at school or work, and even hospital stays. Here’s the good news: a simple shot can reduce your chances of getting influenza — and it’s available to you at no cost with your UnitedHealthcare Community Plan. Talk to your UnitedHealthcare network doctor about getting the flu shot. If you don’t have one, please contact Member Services at 888-716-8787 and a representative can help you find one.

For a list of places to get a flu shot near you, visit http://www.health.ri.gov/flu


News Bulletins


Annual Notification
For more information, click here (PDF 740.4 KB).


CAHPS Survey
At UnitedHealthcare, we care about your health. Our goal is to improve the health of our members by providing high-quality services. Learn more about the CAHPS Survey. (PDF 36.05 KB)


Citizenship Documents Required
There are new laws that may require you to show proof of citizenship in order to renew your health coverage. Click on a document below to read about what you will need:

English (PDF 84.96 KB) | Español (PDF 132.6 KB) | Chinese (PDF 194.71 KB) | Russian (PDF 127.41 KB) | Arabic (PDF 118.8 KB) | Nuer (PDF 123.73 KB)


If English is not your primary language, you can ask for an interpreter to help with your call to Member Services. We can also provide interpreter services for your doctor visits. Call Member Services at (800) 587-5187 (TTY 711) at least 72 hours hours before your scheduled appointment to arrange for an interpreter to meet you at your appointment. Call Member Services 14 days in advance for American Sign Language interpreter requests.


Member Advisory Committee
Join our Member Advisory Committee and share your feedback and concerns with us. Members come and learn about your health plan and share your feedback and concerns with us. Transportation is provided. Call Member Services at  (800) 587-5187 (TTY: 711) if you are interested in joining.

Member Rights & Responsibilities
As a UnitedHealthcare member, you have certain rights and assume certain responsibilities when you become a member. It is important you fully understand both your rights and your responsibilities. For more information, For more information, refer to your Member Handbook.


Notice of Privacy Practices
We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can download a copy of our Notice of Privacy Practices in English (PDF 278.97 KB) | Espanol (PDF 151.82 KB) or Portugese (PDF 152.9 KB).


Preventative Care Guidelines
Preventative care helps you manage your health and health of your family. Maintaining or improving your health is important – and a focus on regular preventive care, along with following the advice of your doctor, can help you stay healthy. Click here (PDF 623.69 KB) for more information.

Quality Improvement Initiatives

Rhody Health Partner members may be eligible for RIPTA No Fare ID Pass. To find out if you are eligible or to request passes, call the Adult Managed Care Help Line at 401-784-8877 (TTY 711). To get the RIPTA No Fare ID Pass, call RIPTA at 401-784-9500, ext. 604.

If you cannot use the RIPTA No Fare ID Pass, you may be eligible to use the Ride Van program. Ride Van requests must be scheduled two weeks prior to your appointment. Call the Ride Van Program at 401-461-9760.


Rhody Health Partner members can get other appropriate non-emergency transportation by calling LogistiCare at 1-855-330-9131 (TTY 1-866-288-3133).


Spring 2019 (English) (PDF 617.3 KB)
Spring 2019 (Español) (PDF 596.23 KB)
Spring 2019 (Portugese) (PDF 568.5 KB)

Winter 2019 (English) (PDF 647.26 KB)
Winter 2019 (Español) (PDF 633.59 KB)
Winter 2019 (Portugese) (PDF 618.26 KB)


Fall 2018 (English) (PDF 1.12 MB)
Fall 2018 (Español) (PDF 1.4 MB)
Fall 2018 (Portugese) (PDF 1.42 MB)

Summer 2018 (English) (PDF 659.13 KB)
Summer 2018 (Español) (PDF 634.66 KB)
Summer 2018 (Portugese) (PDF 596.66 KB)

Spring 2018 (English) (PDF 649.73 KB)
Spring 2018 (Español) (PDF 591.94 KB)
Spring 2018 (Portugese) (PDF 567.34 KB)

Winter 2018 (English) (PDF 710.9 KB)
Winter 2018 (Español) (PDF 798.09 KB)
Winter 2018 (Portugese) (PDF 647.51 KB)


Fall 2017 (English) (PDF 413.07 KB)
Fall 2017 (Español) (PDF 402.68 KB)
Fall 2017 (Portugese) (PDF 371.26 KB)

Spring 2017 (English) (PDF 501.14 KB)
Spring 2017 (Español) (PDF 513.48 KB)

Winter 2017 (English) (PDF 492.28 KB)
Winter 2017 (Español) (PDF 416.21 KB)
Winter 2017 (Portugese) (PDF 395.18 KB)


Fall 2016 (English) (PDF 396.79 KB)
Fall 2016 (Español) (PDF 387.75 KB)
Fall 2016 (Portugese) (PDF 389.04 KB)

Special Edition 2016 (English) (PDF 1.03 MB)

Summer 2016 (English) (PDF 757.34 KB)
Summer 2016 (Español) (PDF 687.43 KB)

Spring 2016 (English) (PDF 513.13 KB)
Spring 2016 (Español) (PDF 480.1 KB)

Winter 2016 (English) (PDF 393.61 KB)
Winter 2016 (Español) (PDF 362.04 KB)


Fall 2015 (English) (PDF 429.94 KB)
Fall 2015 (Español) (PDF 421.24 KB)

Fall 2015 Special Insert (English) (PDF 729.81 KB)
Fall 2015 Special Insert (Español) (PDF 645.4 KB)

Summer 2015 (English) (PDF 406.94 KB)
Summer 2015 (Español) (PDF 338.8 KB)

2015 Privacy Insert (English) (PDF 161.08 KB)
2015 Privacy Insert (Español) (PDF 160.33 KB)

Spring 2015 (English) (PDF 462.03 KB)
Spring 2015 (Español) (PDF 432.11 KB)

Winter 2015 (English) (PDF 748.36 KB)
Winter 2015 (Español) (PDF 760.66 KB)


Fall 2014 Issue (PDF 2.25 MB) + Insert (English) (PDF 78.15 KB)
Fall 2014 Issue (PDF 2.08 MB) + Insert (Español) (PDF 78.26 KB)
Fall 2014 Special Issue (English) (PDF 688.36 KB)
Fall 2014 Special Issue (Español) (PDF 602.96 KB)

Summer 2014 Issue (English)
(PDF 626.74 KB)
Summer 2014 Issue (Español) (PDF 498.67 KB)

Spring 2014 Issue (English) (PDF 757.95 KB)
Spring 2014 Issue (Español) (PDF 734.42 KB)

Winter 2014 Issue (English)
(PDF 497.17 KB)
Winter 2014  Issue (Español) (PDF 473.96 KB)


2013 Special Issue (PDF 1.17 MB)

Fall 2013 Issue (English) (PDF 823.19 KB)
Fall 2013 Issue (Español) (PDF 804.38 KB)

Summer 2013 Issue (English) (PDF 751.65 KB)
Summer 2013 Issue (Español) (PDF 979.45 KB)

Spring 2013 Issue (English) (PDF 846.6 KB)
Spring 2013 Issue (Español) (PDF 926.12 KB)

Winter 2013 Issue (English) (PDF 681.08 KB)
Winter 2013 Issue (Español) (PDF 697.23 KB)


Fall 2012 Issue (English) (PDF 1.04 MB)
Fall 2012 Issue (Español) (PDF 952.55 KB)

Summer 2012 Issue (English) (PDF 987.42 KB)
Summer 2012 Issue (Español) (PDF 967.52 KB)

Spring 2012 Issue (English) (PDF 1.06 MB)
Spring 2012 Issue (Español) (PDF 1.05 MB)

Special 2012 Issue (PDF 1.2 MB)

Winter 2012 Issue (English) (PDF 696.61 KB)
Winter 2012 Issue (Español) (PDF 718 KB)


Fall 2011 Issue (English) (PDF 907.7 KB)
Fall 2011 Issue (Español) (PDF 914.37 KB)

Summer 2011 Issue (English) (PDF 600.34 KB)
Summer 2011 Issue (Español) (PDF 567.24 KB)

Spring 2011 Issue (English) (PDF 681.44 KB)
Spring 2011 Issue (Español) (PDF 533.57 KB)

Winter 2011 Issue (English) (PDF 432.64 KB)
Winter 2011 Issue (Español) (PDF 382.14 KB)


Fall 2010 Issue (English) (PDF 528.54 KB)
Fall 2010 Issue (Español) (PDF 459.59 KB)

Summer 2010 Issue (English) (PDF 779.5 KB)
Summer 2010 Issue (Español) (PDF 1.22 MB)

Spring 2010 Issue (English) (PDF 532.85 KB)
Spring 2010 Issue (Español) (PDF 532.14 KB)

Winter 2010 Issue (English) (PDF 792.78 KB)
Winter 2010 Issue (Español) (PDF 428.96 KB)


Fall 2009 Issue (English) (PDF 603.12 KB)
Fall 2009 Issue (Español) (PDF 626.76 KB)

Summer 2009 Issue (English) (PDF 483.08 KB)
Summer 2009 Issue (Español) (PDF 451.55 KB)

Spring 2009 Issue (English) (PDF 961.61 KB)
Spring 2009 Issue (Español) (PDF 915.28 KB)

Winter 2009 Issue (English + Español) (PDF 1.54 MB)


Fall 2008 Issue (English) (PDF 769.57 KB)
Fall 2008 Issue (Español) (PDF 779.86 KB)

Summer 2008 Issue (English) (PDF 755.28 KB)
Summer 2008 Issue (Español) (PDF 708.76 KB)
Spring 2008 Issue (English + Español) (PDF 1.25 MB)


Winter 2007-2008 Issue (English) (PDF 542.23 KB)
Winter 2007-2008 Issue (Español) (PDF 599.75 KB)