Are you ready for flu season?
Influenza, commonly called the flu, is a serious illness that can spread easily. It can lead to missed days at school or work, and even hospital stays. Here’s the good news: a simple shot can reduce your chances of getting influenza — and it’s available to you at no cost with your UnitedHealthcare Community Plan. Talk to your UnitedHealthcare network doctor about getting the flu shot. If you don’t have one, please contact Member Services at 888-716-8787 and a representative can help you find one.
For a list of places to get a flu shot near you, visit http://www.health.ri.gov/flu
For more information, click here (PDF 740.4 KB).
At UnitedHealthcare, we care about your health. Our goal is to improve the health of our
members by providing high-quality services. Learn more about the CAHPS Survey. (PDF 36.05 KB)
Citizenship Documents Required
There are new laws that may require you to show proof of citizenship in order to renew your health coverage. Click on a document below to read about what you will need:
If English is not your primary language, you can ask for an interpreter to help with your call to Member Services. We can also provide interpreter services for your doctor visits. Call Member Services at (800) 587-5187 (TTY 711) at least 72 hours hours before your scheduled appointment to arrange for an interpreter to meet you at your appointment. Call Member Services 14 days in advance for American Sign Language interpreter requests.
Member Advisory Committee
Join our Member Advisory Committee and share your feedback and concerns with us. Members come and learn about your health plan and share your feedback and concerns with us. Transportation is provided. Call Member Services at (800) 587-5187 (TTY: 711) if you are interested in joining.
Member Rights & Responsibilities
As a UnitedHealthcare member, you have certain rights and assume certain responsibilities when you become a member. It is important you fully understand both your rights and your responsibilities. For more information, For more information, refer to your Member Handbook.
Notice of Privacy Practices
We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can download a copy of our Notice of Privacy Practices in English (PDF 278.97 KB) | Espanol (PDF 151.82 KB) or Portugese (PDF 152.9 KB).
Preventative Care Guidelines
Preventative care helps you manage your health and health of your family. Maintaining or improving your health is important – and a focus on regular preventive care, along with following the advice of your doctor, can help you stay healthy. Click here (PDF 623.69 KB) for more information.
Quality Improvement Initiatives
Spring 2018 (English) (PDF 649.73 KB)
Spring 2018 (Español) (PDF 591.94 KB)
Spring 2018 (Portugese) (PDF 567.34 KB)
Winter 2018 (English) (PDF 710.9 KB)
Winter 2018 (Español) (PDF 798.09 KB)
Winter 2018 (Portugese) (PDF 647.51 KB)
Fall 2017 (English) (PDF 413.07 KB)
Fall 2017 (Español) (PDF 402.68 KB)
Fall 2017 (Portugese) (PDF 371.26 KB)
Spring 2017 (English) (PDF 501.14 KB)
Spring 2017 (Español) (PDF 513.48 KB)
Winter 2017 (English) (PDF 492.28 KB)
Winter 2017 (Español) (PDF 416.21 KB)
Winter 2017 (Portugese) (PDF 395.18 KB)
Special Edition 2016 (English) (PDF 1.03 MB)
Fall 2015 (English) (PDF 429.94 KB)
Fall 2015 (Español) (PDF 421.24 KB)
Fall 2015 Special Insert (English) (PDF 729.81 KB)
Fall 2015 Special Insert (Español) (PDF 645.4 KB)
Summer 2015 (English) (PDF 406.94 KB)
Summer 2015 (Español) (PDF 338.8 KB)
2015 Privacy Insert (English) (PDF 161.08 KB)
2015 Privacy Insert (Español) (PDF 160.33 KB)
Spring 2015 (English) (PDF 462.03 KB)
Spring 2015 (Español) (PDF 432.11 KB)
Winter 2015 (English) (PDF 748.36 KB)
Winter 2015 (Español) (PDF 760.66 KB)
Fall 2014 Issue (PDF 2.25 MB) + Insert (English) (PDF 78.15 KB)
Fall 2014 Issue (PDF 2.08 MB) + Insert (Español) (PDF 78.26 KB)
Fall 2014 Special Issue (English) (PDF 688.36 KB)
Fall 2014 Special Issue (Español) (PDF 602.96 KB)
Summer 2014 Issue (English) (PDF 626.74 KB)
Summer 2014 Issue (Español) (PDF 498.67 KB)
Spring 2014 Issue (English) (PDF 757.95 KB)
Spring 2014 Issue (Español) (PDF 734.42 KB)
Winter 2014 Issue (English) (PDF 497.17 KB)
Winter 2014 Issue (Español) (PDF 473.96 KB)
2013 Special Issue (PDF 1.17 MB)
Special 2012 Issue (PDF 1.2 MB)
Winter 2009 Issue (English + Español) (PDF 1.54 MB)