UnitedHealthcare Dual Complete® (HMO SNP)

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UnitedHealthcare Dual Complete® (HMO SNP)

This plan gives you a choice of doctors and hospitals. Plus you get coverage for a long list of prescription drugs.


This plan is available in the following counties: Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Genesee, Greene, Hamilton, Herkimer, Jefferson, Kings, Lewis, Livingston, Madison, Monroe, Montgomery, Nassau, New York, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Putnam, Queens, Rensselaer, Richmond, Rockland, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Sullivan, Tioga, Ulster, Warren, Washington, Wayne, Westchester, Wyoming and Yates.

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Benefits & Features

  • OTC Network Card

    OTC Network Card

    Up to $1,440 in credits annually.

    Each month you'll receive $120 in credits loaded onto your card. You can use the card to buy health-related items at participating retailers near you.

    Covered products may include:
    * Oral care, eye and ear care items.
    * Pain relievers, cold remedies and vitamins.
    * Thermometers, blood pressure monitors and more.

  • Dental Coverage

    Dental Coverage

    $2,000 toward dental services.

    Protect your teeth and your gums by receiving dental care at no extra cost to you.

    Dental coverage includes:
    * $2,000 toward your dental services.
    * Covered dental services include dentures and extractions.
    * Restorative services like root canals.

  • Transportation Assistance

    Transportation Assistance

    Up to 48 one-way rides every year.

    We can help you get to plan-sponsored locations so you can take care of your health needs. 48 one-way or 24 round trips are available at no extra cost to you.

    Transportation coverage may include:
    * Rides to health providers like doctors and dentists.
    * Rides to your pharmacy.
    * Wheelchair accessible vehicles as needed.

  • Hearing Coverage

    Hearing Coverage

    $0 copay on hearing exams and $1,000 toward hearing aids.

    Don't let hearing loss affect your life. Take advantage of the routine hearing exam and hearing aids benefit.

    Hearing coverage includes:
    * One routine hearing exam every year.
    * $1,000 credit toward hearing aids every 2 years.
    * Support and assistance to help you hear better.

  • Vision Coverage

    Vision Coverage

    Annual exam and $300 credit every 2 years for eyewear.

  • 24-hr. NurseLine

    24-hr. NurseLine

    Speak with a registered nurse anytime at no extra cost.

  • Acupuncture Coverage

    Acupuncture Coverage

    $0 copay for up to 10 visits per year for pain relief due to things that affect muscles, nerves and bones.

  • Additional Benefits

    Additional Benefits

    More benefits than Original Medicare.

  • Fitness Benefit

    Fitness Benefit

    Access to participating fitness centers at no extra cost.

  • Foot Care Coverage

    Foot Care Coverage

    $0 copay for up to 4 visits per year to help keep your feet healthy.

  • HouseCalls


    Get a home visit from a health care practitioner at no extra cost.

  • Meal Program

    Meal Program

    Up to 42 meals in 14 days delivered to you with $0 copay.

  • No Referral Needed

    No Referral Needed

    Your choice of specialists within the network.

  • Personal Care Specialist

    Personal Care Specialist

    Personalized, local help available via phone.

  • Personal Emergency Response System

    Personal Emergency Response System

    Get connected to a trained operator quickly in any emergency situation 24 hours a day at no extra cost.

  • Prescription Drugs

    Prescription Drugs

    Thousands of drugs available.

Your health care needs are unique. These documents can help you make sure you get the right coverage.


Documents include Annual Notice of Changes, Evidence of Coverage, Formularies, Medicare Plan Star Ratings, Provider Directories, Summary of Benefits, Other downloadable resources.


Downloadable Resources 


Enroll online today.

Please have your Medicaid and Medicare information ready.

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7 days a week


TTY: 711


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Call to learn more about UnitedHealthcare Dual Complete® (HMO SNP).

8 a.m. – 8 p.m. EST,
7 days a week


TTY: 711

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Call any day, 8 a.m. – 8 p.m.


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You have access to our member-only website where you can print ID cards and more.

Member Website