If you're eligible for Medicaid, you may also be eligible for managed long-term care sponsored by the State of New York. UnitedHealthcare Personal Assist™, from UnitedHealthcare Community Plan, provides a wide range of long-term care support and services. You can choose your own specialists. And you get in-home services to help with daily activities.
More information on eligibility and enrollment can be found on the New York State Department of Health website.
The Personal AssistTM plan is no longer accepting new enrollments and will be closing effective September 1, 2019. If you are already a member and you have questions, please contact Member Services at 1-877-512-9354/ TTY 711, 24 hours a day, 7 days a week.
Bronx, Kings, Monroe, New York, Queens, and Richmond.
Companionship is important. Adult day care provides care and companionship for seniors who need extra help during the day.
Caregivers also benefit, knowing their loved one is well cared for and safe during the day.
Adult day care can provide:
Individual care to help control asthma, allergies or COPD symptoms.
Do you have trouble managing asthma, allergies or COPD symptoms? A nurse who specializes in breathing issues can really help. You'll get a customized treatment plan and medicine to:
Our members' safety at home is our priority. That is why we conduct home visits for those needing extra help to stay at home.
During this visit, we:
With the Personal Assist Plan, you can keep your current primary care physician (PCP), who is your main doctor.
You get physician services by using your New York State Medicaid benefits card. Be sure your PCP accepts regular Medicaid.
Checkups and emergency care are covered.
Exams and cleanings every six months help keep teeth and gums strong and healthy. If there is a dental problem that needs to be fixed, that’s covered as well.
Your health and safety at home are important.
Our plan covers medical equipment ordered by your doctor or case manager. This can include supplies like:
If you are at risk for a fall or sudden illness, an emergency call system can really help. It sends an urgent request for someone to check on you and help you.
We provide the exams needed to help keep your feet in great shape. And diabetes, good foot care can help prevent much more serious problems.
Our podiatry coverage includes:
Trouble hearing can affect your everyday life in many ways. Our plan includes services and support to help protect your hearing.
Our plan covers:
Good nutrition is essential to good health.
Yet you may not be able to safely fix meals for yourself at home. So we’ll arrange for home meal delivery.
After surgery or a serious illness you may need extra help with day-to-day tasks like cleaning, cooking or dressing. You may even need an in-home medical visit to check on how well you are healing. With approval, our plan covers:
Sometimes you might need a little help understanding your health care options. With us, you have someone you can call 24/7. We'll answer your questions simply and completely.
We can also help you find:
Sometimes you may need continued care after you leave the hospital or urgent care.
If your health is at risk after a serious illness, surgery or injury, a nurse will visit you at home to:
Healthy eating goes a long way to helping you stay at your best.
A nutritionist can meet with you to review your eating habits and food choices.
You'll come away with new ideas for:
Sometimes the basics are hard to do yourself after an illness or injury.
If needed, we provide someone to help with:
Do you have family members or friends who care for you at home?
If so, we want to support their hard work too. That's why we provide respite care to give your caregivers a rest. Respite care offers caregivers time away from their loved one who is ill or has special care needs.
Physical, respiratory, or occupational therapy can help you be your best.
Or help you recover from an illness or injury. Our plan includes additional therapy inside and outside of the home to help you get better.
We provide rides to and from medical visits.
Our plan provides non-emergency medical transportation to and from health care appointments.
That includes trips to:
See life more clearly with routine eye exams and glasses, if needed.
We also include:
This benefit is offered by March Vision Care.
UnitedHealthcare Personal Assist™
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