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UnitedHealthcare Community Plan

Member Information

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National Flu Campaign Questions and Answers:  English | Español

Notices and Bulletins

National Flu Campaign Questions and Answers:  English (PDF 60.87 KB) | Español (PDF 69.39 KB)

Information about Enterovirus D68 (PDF 310.38 KB)

Notice: 

New York State Department of Health has stated – Medicaid recipients should receive breast cancer surgery services at high volume facilities (those facilities performing 30 or more mastectomy and lumpectomy procedures associated with a breast cancer diagnosis on average over a three-year period).  See the listing of low-volume facilities that will not be reimbursed for breast cancer surgeries provided to Medicaid recipients. This policy does not affect a
facility's ability to provide diagnostic or excisional biopsies, and post–surgical care (chemotherapy, radiation, reconstruction, etc.) for Medicaid patients.

Clinical Practice Guidelines

UnitedHealthcare Community Plan has practice guidelines that help providers make healthcare decisions. These guidelines come from nationally recognized sources. UnitedHealthcare Community Plan has practice guidelines for preventive health and other health conditions.

Click here (PDF 485.56 KB) to view the entire list of guidelines or call our Member Services at 1-800-493-4647 (TTY: 711) to request a printed copy.

2018

Spring 2018 (English) (PDF 375.41 KB)
Spring 2018 (Español) (PDF 690.47 KB)
Spring 2018 (Russian) (PDF 356.09 KB)
Spring 2018 (Chinese) (PDF 2.67 MB)

Winter 2018 (English) (PDF 840.78 KB)
Winter 2018 (Español) (PDF 779.65 KB)
Winter 2018 (Russian) (PDF 1.17 MB)
Winter 2018 (Chinese) (PDF 2.76 MB)

2017

Fall 2017 (English) (PDF 408.64 KB)
Fall 2017 (Español) (PDF 351.84 KB)

Summer 2017 (English) (PDF 505.73 KB)
Summer 2017 (Español) (PDF 492.45 KB)

Spring 2017 (English) (PDF 588.49 KB)
Sping 2017 (Español) (PDF 580.34 KB)
Spring 2017 (Russian) (PDF 590.16 KB)
Spring 2017 (Chinese) (PDF 2.16 MB)

Winter 2017 (English) (PDF 531.12 KB)
Winter 2017 (Español) (PDF 487.37 KB)
Winter 2017 (Russian) (PDF 564.17 KB)
Winter 2017 (Chinese) (PDF 2.09 MB)

2016

Fall 2016 (English) (PDF 361.64 KB)
Fall 2016 (Español) (PDF 327.97 KB)

Spring 2016 (English) (PDF 496.98 KB)
Spring 2016 (Español) (PDF 485.7 KB)

2015

Fall 2015 (English) (PDF 1.95 MB)
Fall 2015 (Español) (PDF 475.33 KB)

Summer 2015 (English) (PDF 432.2 KB)
Summer 2015 (Español) (PDF 422.83 KB)

Spring 2015 (English) (PDF 617.06 KB)
Spring 2015 (Español) (PDF 653.1 KB)

Winter 2015 (English) (PDF 642.36 KB)
Winter 2015 (Español) (PDF 683.25 KB)

2014

Fall 2014 (English) (PDF 2.39 MB)
Fall 2014 (Español) (PDF 2.2 MB)

Summer 2014 (English) (PDF 517.51 KB)
Summer 2014 (Español) (PDF 505.81 KB)

Spring 2014 Issue (English) (PDF 823.72 KB)
Spring 2014 Issue (Español) (PDF 807.63 KB)

Winter 2014 Issue (English) (PDF 753.05 KB)
Winter 2014 Issue (Español) (PDF 625.09 KB)

2013

Summer 2013 Issue (English) (PDF 800.9 KB)
Summer 2013 Issue (Español) (PDF 1,002.39 KB)

Spring 2013 Issue (English) (PDF 853.76 KB)
Spring 2013 Issue (Español) (PDF 930.08 KB)

Winter 2013 (English) (PDF 619.23 KB)
Winter 2013 (Español) (PDF 634.95 KB)

2012

Summer 2012 (English) (PDF 840.38 KB)
Summer 2012 (Español) (PDF 781.61 KB)

Spring 2012 (English) (PDF 852.9 KB)
Spring 2012 (Español) (PDF 860.94 KB)

Winter 2012 (English) (PDF 697.47 KB)
Winter 2012 (Español) (PDF 705.63 KB)

2011

Fall 2011 (English) (PDF 655.28 KB)
Fall 2011 (Español) (PDF 667.56 KB)

Spring 2011 Issue (English) (PDF 505.34 KB)
Spring 2011 Issue (Español) (PDF 491.54 KB)

Winter 2011 Issue (English) (PDF 580.32 KB)
Winter 2011 Issue (Español) (PDF 418.99 KB)

2010

Summer 2010 Issue (English) (PDF 646.84 KB)
Summer 2010 Issue (Español) (PDF 678.96 KB)

Spring 2010 Issue (English) (PDF 641.17 KB)
Spring 2010 Issue (Español) (PDF 664.19 KB)

Winter 2010 Issue (English) (PDF 546.56 KB)
Winter 2010 Issue (Español) (PDF 477.75 KB)

2009

Fall 2009 Issue (English) (PDF 403.8 KB)
Fall 2009 Issue (Español) (PDF 405.54 KB)

Summer 2009 Issue (English) (PDF 497.41 KB)
Summer 2009 Issue (Español) (PDF 517.22 KB)

Spring 2009 Issue (English) (PDF 986.82 KB)
Spring 2009 Issue (Español) (PDF 952.47 KB)

Winter 2009 Issue (English) (PDF 583.44 KB)
Winter 2009 Issue (Español) (PDF 560.48 KB)

2008

Fall 2008 Issue (English) (PDF 634.92 KB)
Fall 2008 Issue (Español) (PDF 591.92 KB)

Summer 2008 Issue (English) (PDF 735.89 KB)
Summer 2008 Issue (Español) (PDF 678.64 KB)

Spring 2008 Issue (English & Español) (PDF 1,013.43 KB)

2007

Winter 2007-2008 Issue (English) (PDF 538.32 KB)
Winter 2007-2008 Issue (Español) (PDF 566.17 KB)

Preventative Health Flyer Adults (PDF 957.75 KB) | Children (PDF 957.75 KB)
Health Tips Flyer (PDF 350.36 KB)
Men's Health Flyer (PDF 215.38 KB)
Mammogram English (PDF 764.28 KB) | Espanol (PDF 697.21 KB) | Chinese (PDF 964.19 KB)
Blood Pressure English (PDF 866.72 KB) | Espano (PDF 855.43 KB)l | Chinese (PDF 1.62 MB)

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Call Us:
1-888-617-8979
TTY: 711

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Member Services:
Monday - Friday 8 a.m.-6 p.m. EST.

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More Resources

Member Page

View more news, updates and resources for members.

Member Handbook
Behavioral Health Member Handbook - only for 21 years and up living in the 5 boroughs of NYC
Renew Your Coverage