New Mexico - Centennial Care - UnitedHealthcare Community Plan - Lookup Tools

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Centennial Care - UnitedHealthcare Community Plan

Find A Provider

UnitedHealthcare Community Plan has a large choice of doctors. Pick your own local primary care physician (PCP).

Download the Provider Directory (PDF 5.31 MB) 

Search for a Provider

Mental Health Directory

HCBS Provider Directory (PDF 1.51 MB)

Doctor On Demand - Virtual Visits

Doctor On Demand is a healthcare service that provides Virtual Visits with Board Certified Physicians, Psychologists, and Lactation Consultants via smartphones, tablets, and desktop computers. 

Patients simply download the Doctor On Demand app or visit, provide a list of their symptoms, and are instantly connected for a Virtual Visit.

Members will be able to see and speak with a doctor using real-time audio and video technology to obtain a diagnosis and any necessary prescriptions for minor medical needs.

Most visits take about 10-15 minutes and doctors can write a prescription, if needed, that you can pick up at your local pharmacy.

Access to care online at any time

·        No driving

·        No crowded waiting rooms

·        24 hours a day/7 days a week


Doctors can diagnose and treat a wide range of non-emergency medical conditions, including:

·        Bladder infection/Urinary tract infection

·        Bronchitis

·        Cold/flu

·        Diarrhea

·        Fever

·        Migraine/headaches

·        Pink eye

·        Rash

·        Sinus problems

·        Sore throat

·        Stomach ache


Use virtual visits when:

·        Your doctor is unavailable

·        You become ill while traveling

·        You are considering visiting a hospital emergency room for a non-emergency health condition


Virtual Visits are not good for:

·        Anything requiring an exam or test

·        Complex or chronic conditions

·        Injuries requiring bandaging or sprains/broken bones

View our video to learn more.


Find A Drug

Preferred Drug List (PDF 1.37 MB) 

7/1/2018 PDL Update (PDF 69.22 KB) 
4/1/2018 PDL Update (PDF 221.78 KB)
1/1/2018 PDL Update (PDF 62.98 KB)
10/1/2017 PDL Update (PDF 60.38 KB)

Dual Eligible Drug Coverage
(PDF 2.27 MB)
Direct Member Reimbursement (PDF 54.51 KB)

Find A Pharmacy

With UnitedHealthcare Community Plan, the following benefits are available to you:

  • Pharmacy reimbursement. Receive up to $50 back each year for the medicines and medical supplies you buy at your pharmacy.
  • Prescription Drugs. Call our nurses whenever you have a question or need information, day or night.


Ready to get started?

Call Us:
TTY: 711

Monday – Friday
8 a.m. to 5 p.m. MST

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Learn More

Centennial Care a UnitedHealthcare Community Plan