New Mexico - Centennial Care - UnitedHealthcare Community Plan - Frequently Asked Questions

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Centennial Care - UnitedHealthcare Community Plan

Frequently Asked Questions

What is Medicaid?

Medicaid is a state and federal program that pays medical bills for low-income people. People must meet the income limits of the program in order to get Medicaid.

Who is eligible for Medicaid in New Mexico?
  • Some families who receive New Mexico Works benefits
  • Most children under age 19
  • Most pregnant women
  • Most women who desire family planning services
  • People who are aged, blind or disabled and receive SSI
  • Most people who need nursing home care
  • Medicare beneficiaries
  • Most non-U.S. citizens who meet certain requirements
How do I apply for Medicaid in New Mexico?

New Mexico Medicaid
NM Human Services Department
Medical Assistance Division
P.O. Box 2348
Santa Fe, NM 87504-2348

What is Centennial Care?

Centennial Care is the new name of the New Mexico Medicaid program. Centennial Care will begin January 1, 2014 and services will be provided by four managed care organizations (MCOs). These services include physical health, behavioral health, long-term care and community benefits.

How do I enroll in Centennial Care?

An introduction letter with information about Centennial Care is mailed out to eligible individuals. The letter asks them to pick a Centennial Care managed care organization (MCO) to provide their services.

What is an MCO?

An MCO is a managed care organization. UnitedHealthcare is an MCO in the state of New Mexico.

How much time do I have to pick a Centennial Care MCO?

You have at least 16 days to pick a Centennial Care MCO. If you do not pick one, one will be assigned to you.

Can I change my Centennial Care MCO?

Yes, you can change your Centennial Care MCO within 90 days of choosing or being assigned a Centennial Care MCO. You will receive a Centennial Care Enrollment Notice telling you how you can change to a different Centennial Care MCO.

How can I get more information on enrolling in a Centennial Care plan?

You can call the New Mexico Human Services Department Solutions Center at 1-888-997-2583.



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Centennial Care a UnitedHealthcare Community Plan