2019 UnitedHealthcare Dual Complete® RP (Regional PPO SNP)

2020 UnitedHealthcare Dual Complete® RP (Regional PPO D-SNP) R1548-001-000

Dual Special Needs Program (DSNP)

R1548-001

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This plan gives you a choice doctors and hospitals. Plus you get coverage for a long list of prescription drugs.

 

Statement of support for North Carolinians Affected by Hurricane Dorian  

UnitedHealthcare is taking action to help people who may be affected by Hurricane Dorian, which is expected to impact communities in North Carolina.  This includes providing support to our 50,000-plus DSNP members, with a majority of the population residing in the eastern part of the state.

UnitedHealthcare is taking the following actions to ensure DSNP members are provided with resources and access to care:

  • Free help line:  Optum, a leading health and behavioral health services company, is offering a free emotional-support help line. The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone. Specially trained Optum mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs. Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.
  • Online support: Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com
  • Customer care for help finding a network care provider, early refills:  Plan participants who need help finding a care provider in the UnitedHealthcare network or obtaining early prescription refills can call customer care at the number located on the back of their health plan ID cards. 
  • Members that do not have access to their ID card can call 866-633-2446, 8 a.m. – 8 p.m. ET (or local time) Monday through Friday. 

This plan is available in all counties.

Benefits & Features

Dental Coverage

$2500 toward dental services.

Protect your teeth and your gums by receiving regular dental care at no extra cost to you.

Dental coverage includes:

  • $2500 toward your dental services.
  • Regular exams and cleanings every 6 months.
  • Restorative services like fillings, crowns, periodontal services, extractions and more.

Every 3 months you'll receive $200 in credits to order health products through the FirstLine catalog. The mail order products will be delivered directly to you at no extra cost.

Catalog products may include:

  • Oral care, eye and ear care items.
  • Pain relievers, cold remedies and vitamins.
  • Thermometers, blood pressure monitors and more.

Proper nutrition is important after a hospital stay.

To help you maintain a healthy meal plan, your benefit may include:

  • Home delivery of fresh meals.
  • Meal program benefit may be used once per calendar year.
  • Meals must be ordered by a provider and are subject to restrictions and limitations.

Get connected to a trained operator quickly in any emergency situation 24 hours a day at no extra cost.

Key features include:

  • Delivered right to your door with the option for personal or professional setup at no extra cost.
  • Lightweight button can be worn on your wrist or as a pendant and may automatically detect falls.
  • Wireless or landline compatible and works in any U.S. home where cellular or telephone service exists.

Up to $300 in credits to buy health-related items you may need.

24-hr. NurseLine

Speak with a registered nurse anytime at no extra cost.

Additional Benefits

More benefits than Original Medicare.

Fitness Benefit

Unlimited access to thousands of participating fitness locations across the country at no extra cost.

Foot Care Coverage

$0 copay for up to 4 visits per year to help keep your feet healthy.

Hearing Coverage

Annual exam and $2,500 every 2 years for hearing devices.

House Calls

Get a home visit from a health care practitioner at no extra cost.

No Referral Needed

Your choice of specialists within the network.

Prescription Drugs

Thousands of drugs available.

Transportation Assistance

Up to 48 one-way rides every year.

Virtual Doctor Visits

Talk to a doctor 24 hours a day, 7 days a week with $0 copay.

Vision Coverage

Annual exam and $250 credit every 2 years for eyewear.

UnitedHealthcare Dual Complete® RP (Regional PPO SNP)

Monthly Plan Premium for People who get Extra Help from Medicare to Help Pay for their Prescription Drug Costs

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare. The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.

This table shows you what your monthly plan premium will be if you get extra help.

Your level of extra help Monthly Premium*
100% $0.00
75% $6.60
50% $13.10
25% $19.70

*This does not include any Medicare Part B premium you may have to pay.

If you aren’t getting extra help, you can see if you qualify by calling:

  • 1-800-Medicare of TTY users call 1-877-486-2048 (24 hours a day/7 days a week),
  • Your State Medicaid Office, or
  • The Social Security Administration at 1-800-772-1213. TTY users should call 1-800-325-0778 between 7 a.m. and 7 p.m., Monday through Friday.

Your health care needs are unique. These documents can help you make sure you get the right coverage.

Documents include Annual Notice of Changes, Evidence of Coverage, Formularies, Medicare Plan Star Ratings, Provider Directories, Summary of Benefits, Other downloadable resources

Downloadable Resources

Member Resources

View Available Resources