To find a PCP or a Specialist in our network, please visit these online directories for complete information, including names, addresses, specialties, new patient availability and languages spoken. If you would like us to provide you with a printed version at no cost, please call a Member Services Advocate. Connect with a Member Services Advocate at 1-888-269-5410 TTY 711. We will be happy to help you find or change your PCP.
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Emergency and Urgent Care
The Emergency and Urgent Care List tells you what a real emergency is and provides a list of many urgent care centers that you can use. You can use these centers when it’s not a life-threatening situation, but you are sick or need medical care right away and your PCP is not available. Urgent care centers are usually open in the evenings and on weekends.
Emergency rooms (ERs) are for major injuries or sudden sicknesses that may be life threatening and need medical care right away. In an emergency, you should call 911 or go to an ER immediately. Your member handbook includes details about how to get approval to visit the ER.