If you filled them at a chain pharmacy like CVS or Walgreens, if you are able, you can try going to a different location of the same pharmacy and give them your name and date of birth. Sometimes they can access the records. Pharmacists have discretion for early refill allowances. Pharmacists can use their professional judgement with existing overrides and documentation. If using an out of state pharmacy, the pharmacy must apply for expedited provider enrollment/provisional credentialing in Louisiana to get paid. That guidance can be found at www.ldh.la.gov/idaproviderresources.
The early refill and prior authorization edits have been changed from a denial edit to an educational edit for Fee for Service (FFS) and the managed care organizations (MCOs) pharmacy claims in these parishes: Jefferson, Lafourche, Orleans, Plaquemines, St. Charles and Terrebonne parishes, and additional parishes that may be added in the future. Pharmacists can use their professional judgement with existing overrides and documentation in other affected areas.
Alternatively, your prescriber/doctor can also call in a prescription at any pharmacy that is open. If you need assistance with locating a doctor to help you, please contact your health plan.