The UnitedHealthcare Member Advisory Council provides members, community agencies, and providers with an opportunity to learn more about the services available, provide input on programs offered and feedback on ways to increase quality and satisfaction to our plan membership.
Member Advisory Council meetings are held statewide four times a year.
2018 Meeting Dates
Member Advisory Council meetings will be held at 6pm on the following Tuesdays:
March 13, 2018
June 12, 2018
September 11, 2018
December 11, 2018
If you are a UnitedHealthcare Community Plan member and would like to participate, please contact Member Services at 1-866-675-1607, TTY: 711.
2017 Q4 - English (PDF 210.94 KB)
2017 Q4 - Espanol (PDF 182.74 KB)
2017 Q4 - Bằng tiếng Việt (PDF 344.99 KB)
2017 Q3 - English (PDF 254.65 KB)
2017 Q3 - Espanol (PDF 218.76 KB)
2017 Q3 - Bằng tiếng Việt (PDF 356.96 KB)
2017 Q2 - English (PDF 245.29 KB)
2017 Q2 - Espanol (PDF 203.6 KB)
2017 Q2 - Bằng tiếng Việt (PDF 334.07 KB)
2017 Q1 - English (PDF 221.21 KB)
2017 Q1 - Espanol (PDF 383.83 KB)
2017 Q1 - Bằng tiếng Việt (PDF 316.3 KB)
2016 Q4 - English (PDF 218.75 KB)
2016 Q4 - Espanol (PDF 159.37 KB)
2016 Q4 - Bằng tiếng Việt (PDF 323.1 KB)
2016 Q3 - English (PDF 232.64 KB)
2016 Q3 - Espanol (PDF 176.67 KB)
2016 Q3 - Bằng tiếng Việt (PDF 176.67 KB)
2016 Q2 - English (PDF 234.76 KB)
2016 Q2 - Espanol (PDF 174.2 KB)
2016 Q2 - Bằng tiếng Việt
(PDF 315.68 KB)
2016 Q1 - English (PDF 221.21 KB)
2016 Q1 - Espanol (PDF 142.81 KB)
2016 Q1 - Bằng tiếng Việt (PDF 284.53 KB)
2015 Q4 - English (PDF 200.87 KB)
2015 Q4 - Espanol (PDF 151.77 KB)
2015 Q3 - English (PDF 148.41 KB)
2015 Q3 - Espanol (PDF 154.26 KB)
2015 Q2 - English (PDF 137.37 KB)
2015 Q2 - Espanol (PDF 144.37 KB)
2015 Q1 - Espanol (PDF 200.59 KB)
2015 Q1 - English (PDF 189.08 KB)
2014 Q4 - English (PDF 99.25 KB)
2014 Q4 - Espanol (PDF 247.36 KB)
2014 Q4 - Bằng tiếng Việt (PDF 252.59 KB)
2014 Q3 - English (PDF 118.29 KB)
2014 Q3 - Espanol (PDF 308.61 KB)
2014 Q3 - Bằng tiếng Việt (PDF 314.05 KB)
2014 Q2 - English (PDF 251.91 KB)
2014 Q2 - Espanol (PDF 197.21 KB)
2014 Q2 - Bằng tiếng Việt (PDF 268.08 KB)
2014 Q1 - English (PDF 228.78 KB)
2014 Q1 - Espanol (PDF 172.66 KB)
2014 Q1 - Bằng tiếng Việtx (PDF 175.11 KB)
2013 Q4 - English (PDF 216.67 KB)
2013 Q4 - Espanol (PDF 94.54 KB)
2013 Q4 - Bằng tiếng Việt (PDF 42.96 KB)
2013 Q3 - English (PDF 208.38 KB)
2013 Q3 - Espanol (PDF 79.84 KB)
2013 Q3 - Bằng tiếng Việt (PDF 43.84 KB)
2013 Q2 - English (PDF 171.36 KB)
2013 Q2 - Espanol (PDF 176.78 KB)
2013 Q2 - Bằng tiếng Việt (PDF 44.93 KB)
2013 Q1 - English (PDF 90.22 KB)
2013 Q1 - Espanol (PDF 80.43 KB)
2013 Q1 - Bằng tiếng Việt (PDF 89.57 KB)
2012 Q4 - English (PDF 95.17 KB)
2012 Q4 - Espanol (PDF 94.66 KB)
2012 Q4 - Bằng tiếng Việt (PDF 44.05 KB)
Are You Prepared for Hurricane Season?
UnitedHealthcare Community Plan wants to help you make sure you are prepared for hurricane season and the resulting hazards such as storm surge, high winds, tornadoes, and flooding.
Here are steps you should take before disaster strikes:
• Assemble an emergency preparedness kit including: food; water; extra cash; first aid supplies; a flashlight; a radio; a multi-purpose tool; medications and medical items; copies of personal documents; ID cards; cell phone with chargers; map of the area; an emergency blanket; emergency numbers; sanitation supplies such as disinfecting bleach; and other essential items. Consider the special needs of family members and supplement kits with items that fit your needs (such as baby supplies or pet food). Be sure to include your UnitedHealthcare Community Plan and Medicaid ID cards.
• Identify ahead of time where to go if you are told to evacuate. Choose several places, such as a friend's home in another town, a motel or a shelter and have their phone numbers on hand. You may need to take unfamiliar routes if major roads are closed or clogged so be sure to have a map. Develop a plan for family communication in the event of an emergency and agree on evacuation routes so everyone knows what to do and where to go.
• Listen to NOAA (www.noaa.gov) Weather Radio or local radio or TV stations for evacuation instructions. If advised to evacuate, do so immediately.You can find more information at www.getagameplan.org. There, you can sign up for text updates and even a smartphone application to help you plan. from Louisiana Governor's Off ice and the American Red Cross
Good to know:
• Be sure to update your address and phone contact information with us regularly so we can reach you in case of an emergency. Do this by calling Member Services, 866-675-1607 (TTY: 711) or NurseLine, 877-440-9409.
For more tips, click here (PDF 162.49 KB).
If you have questions about your Health Plan, please call us. Our toll-free Member Services number is 1-866-675-1607 (TTY: 711, for the hearing impaired).
There will be people who can speak to you 24 hours a day, 7 days a week in English, Spanish, and Vietnamese when you call.
You can also contact us by e-mail at LA_MemberServices@UHC.com
We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can view our Notice of Privacy Practices here.
Anyone can report potential fraud and abuse. If you become aware of fraud or abuse, call Member Services at 1-866-675-1607, TTY 711, to report it.
You can also report suspected fraud or abuse directly to the state of Louisiana by calling the Louisiana Department of Health (LDH) toll-free at 1-800-488-2917.
Complete the appropriate fraud report form available on the Louisiana Medicaid website: http://www.medicaid.la.gov and click on the “Report Fraud” button.
Medicaid Program Integrity
Attn: Medicaid Fraud Control Unit
P.O. Box 91030
Baton Rouge, LA 70821-9030
Fraud Reporting Fax Line 1-225-219-4155