Louisiana - Healthy Louisiana Plan - Frequently Asked Questions

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Healthy Louisiana Plan

Frequently Asked Questions

Through UnitedHealthcare Community Plan, all covered members of your family will receive many health care benefits. To get more information about your covered benefits, please read your UnitedHealthcare Community Plan Member Handbook (PDF 781.77 KB) or call Member Services at 1-866-675-1607 (TTY: 711).

What is our mailing address?

UnitedHealthcare Community Plan
3838 North Causeway Blvd
Suite 3225
Metairie, LA 70002

What is Medicaid?
Medicaid is a program for people with low to moderate incomes who meet certain eligibility requirements. Programs can vary from state to state.
What documents will I need when I apply for Medicaid?

To apply for Medicaid, you must fill out an application form.

These items are needed when you apply:

  • Information about household members (name, date of birth, address, phone)
  • Social Security numbers for applicants
  • Health insurance cards
  • Permanent Residency Card or other proof from U.S. Citizenship & Immigration Services for applicants who are not U.S. citizens
  • Proof of Income

Some of the following documents may be needed when you apply:

  • Proof of U.S. citizenship for applicants who were not born in Louisiana and have never received Social Security Disability, Medicare, or SSI
  • Expenses (daycare, child support payments, etc.)
  • Vehicle information
  • Bank statements
  • Income (pay stubs)
  • Proof of disability or medical records showing a lasting medical condition
  • Recent medical bills
See the DHH web site for more information on how to apply for Louisiana Medicaid.


Ready to get started?

Call Us:
TTY: 711

Monday – Friday
7 a.m. – 7 p.m.

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Member Information

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Integrated Health Services Member Handbook
Physical Health Services Handbook

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Member Page

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Integrated Health Services Member Handbook
Physical Health Services Handbook