Let’s update your browser so you can enjoy a faster, more secure site experience.
Our Healthy Louisiana plan offers a range of benefits along with extras. View the benefits below to see all that our plan offers. It's for pregnant women, adults and children under the age of 21.
Severe Weather Special Notice
With any storm or severe weather, it is always important to prepare to take care of your health should you need to leave your home. Please take all your medications, supplies, and any medical equipment you use with you. Bring a list of each family member’s prescriptions, medications, dosage and schedule with you. Make sure you take both your Medicaid and UnitedHealthcare ID cards with you along with a list of important numbers like your doctor’s office and UnitedHealthcare Member Services. If you are in need of special services or medical supplies, please contact your doctor or medical supply provider. If you need assistance, please contact UnitedHealthcare Member Services at 1-866-675-1607.
If you are in need electricity for any health-related needs like oxygen? Your local Office of Homeland Security and Emergency Preparedness (OHSEP) can help. Click here for parish office contacts.
Are you storm ready? Please click to see Louisiana's Department of Health's Storm Readiness flyer for additional information.
UnitedHealthcare (UHC) is taking action to help people who may be affected by the severe weather across Louisiana.
The following UHC support includes:
Remember, if you need assistance please contact UnitedHealthcare Member Services at 1-866-675-1607 (TTY: 711).
Be Ready. Be Safe.
UnitedHealthcare and the State of Louisiana want to ensure all residents are informed during emergencies, such as severe weather or flooding. Please visit www.GetAGamePlan.org for emergency preparedness guides and tips to keep you and your loved ones safe all year long.
For plan participants who may have misplaced their medical ID cards, call 866-633-2446, 8 a.m. – 8 p.m. (in the local time zone), Monday through Friday. People enrolled in employer-sponsored and individual health plans who have a smartphone can download the free Health4Me app, which provides instant access to their ID card, network care providers, their personal health benefits and more. The Health4Me app is available as a free download at the Apple iTunes App Store and the Android Market on Google Play.
This plan is available in all parishes.
More information on eligibility and enrollment can be found on the Healthy Louisiana website.
UnitedHealthcare continues to partner with state and local public health departments, following guidance and protocols appropriate to our members that are provided by the U.S. Centers for Disease Control and Prevention (CDC), and state and local public health departments that are appropriate for our members. Please review the UnitedHealthcare Coronavirus (COVID-19) Information. To learn more, go to CDC.gov.
Louisiana members who have questions about coronavirus, can contact Louisiana 211 Network by dialing dial 211. For the most current information about the outbreak as it becomes available, text keyword LACOVID to 898-211 or visit the Louisiana Office of Public Health at: http://ldh.la.gov/coronavirus.
Do you or a loved one have a serious health problem or a high-risk pregnancy? If so, our case managers are in your corner. They will:
The case manager will stay with you or your loved one throughout the medical journey. He or she will:
So you can focus on getting better.
When your health is not at its best, it is important to know that help is just a phone call away. We make cell phones available to some members who have a high-risk health issue or high-risk pregnancy and do not have reliable access to a telephone. The program makes sure members have access to UnitedHealthcare, 911, the doctor's office and NurseLine.*
* This is an added benefit offered by UnitedHealthcare Community Plan.
Members can choose a primary care provider (PCP). Use the Doctor Lookup tool to see if your doctor is in our network.
The PCP is your main doctor for:
For members who don't have a doctor or whose doctor is not in our network, we can help find a new one close by.
Where you have your baby is an important choice. That's why you can pick from partner hospitals across Louisiana.
We encourage you to tour the hospital's birthing center. This way you will be familiar with it. And you'll be more relaxed when you have your baby.
Whether chiropractor services are your primary or alternative treatment method, you're covered. This benefit is available for members under the age of 21. A referral from your primary care physician is required.
Members over the age of 21 who are managing pain can get up to six (6) visits per year with an in-network chiropractor.
Regular checkups help keep teeth and gums strong and healthy. Healthy Louisiana members under the age of 21 get:
These services are offered through MCNA Dental (Managed Care of North America).
Members over the age of 21 get up to $500 in coverage for:*
*This is an added benefit offered by UnitedHealthcare Community Plan.
If you have diabetes, we'll make life a little easier for you. You'll get medicine, supplies and education to help you reach and stay your best.
Our diabetes program also includes self-care training and classes focused on:
Members over 21 who complete HbA1c labs and LDL-C screenings within 90 days of joining the plan may be eligible for a $50 voucher toward a catalog of over the counter health products. This is an added benefit offered by UnitedHealthcare Community Plan.
If you have a chronic health condition like asthma or diabetes, UnitedHealthcare Community Plan has a program to help you live with your condition and improve the quality of your life. These programs are voluntary and available at no cost to you.
Some members may need extra support to live safely at home.
Our plan covers medical equipment ordered by your doctor or case manager. This can include supplies like:
We provide the exams needed to help keep your feet in great shape. And for those with diabetes or a circulatory condition, good foot care can help prevent much more serious problems.
Our podiatry coverage includes:
Take free classes to help improve your health or to address a condition. Our plan includes classes on diabetes, nutrition and more.
Build a healthy future for you and your baby and earn great rewards with Healthy First Steps. Our program will help you take the right steps to keep you and your baby healthy. Plus you can earn $20 just for signing up.
We will help you:
Trouble hearing can affect your everyday life in many ways. Our plan includes services and support to help protect the hearing of members under the age of 21.
Our plan covers:
After surgery or a serious illness you may need extra help with day-to-day tasks like cleaning, cooking or dressing.
You may even need an in-home medical visit to check on how well you are healing. With approval, our plan covers:
This plan pays for all expenses related to a hospital stay, so you can rest and heal.
Our plan covers:
And after leaving the hospital, our members are not alone. We make sure they get follow-up care to continue healing at home.
Both doctor and patient need to understand one another. Not speaking English well makes this difficult. We can arrange for a medical interpreter to be at medical appointments.
We also have people at member services who speak more than one language. Chances are, we have someone who speaks your language.
Knowing what's wrong and finding it early can make all the difference. Our plan covers most:
We make sure our members get the information needed to help improve their health.
You can receive information in your preferred language. Just ask. We also have people at our customer service centers who speak more than one language. Chances are, we have someone who speaks your language.
Our plan includes prescription drugs and refills. Some members may have a small copayment.
And we make getting your medicine easy. You can fill your prescriptions at:
Sometimes you might need a little help understanding your health care options. With us, you have someone you can call 24/7. We'll answer your questions simply and completely.
We can also help you find:
Mental health is as important as physical health. That's why we cover both.
Coverage includes:
Medical questions and situations come at inconvenient times. For questions about health, call a For questions about health, you can call a trained nurse 24/7. 24/7.
Our NurseLine nurses will:
Sometimes continued care is needed after leaving the hospital or urgent care. For example, after a serious illness, surgery or injury. In these cases, a nurse will make home visits to:
The basics can be hard to do if you have a disability or you've had a serious illness or injury.
If needed, we provide someone to help with:
Long-term personal care is available for members 21 or older with disabilities.
A pregnancy is a journey that's better with the help of friends, family and a pregnancy doctor, or OB/GYN.
All of your recommended prenatal clinical visits and tests are covered.
At these visits, the clinic will:
Routine shots help keep you healthy. Our plan covers:
* Adult coverage is an added benefit offered by UnitedHealthcare Community Plan.
Our plan provides rides to and from health care locations. That includes trips to:
There may be times when your health requires regular visits to a doctor or specialist). Our plan does not limit the number of times children or adults* can see their doctors. This includes sick visits, well visits and specialists. For children, EPSDT screenings are also covered. This way you get care when you need it. And the doctor can see how your health is progressing.
* Unlimited doctor visits for adults is an added benefit offered by UnitedHealthcare Community Plan.
Regular eye exams and glasses, if needed, can help you see more clearly.
With Healthy Louisiana, members under the age of 21 receive:
Members over the age of 21 can get:*
* This is an added benefit offered by UnitedHealthcare Community Plan.
Unlimited well visits with your doctor are important for good health. These visits can catch health problems early, so they can be treated.
Preventive services cover:
Our plan encourages a healthy approach to eating and living. To help our members be their best, we cover:*
Some members may also qualify for weight management classes, including Weight Watchers and JOIN for ME.**
* This is an added benefit offered by UnitedHealthcare Community Plan.
** Some limitations may apply.
UnitedHealthcare Community Plan wants to help you make sure you are prepared for hurricane season and the resulting hazards such as storm surge, high winds, tornadoes, and flooding
Healthy Louisiana Plan
This link is being made available so that you may obtain information from a third-party website. This link is provided solely as a convenience and is not an endorsement of the content of the third-party website or any products or services offered on that website. We are not responsible for the products or services offered or the content on any linked website or any link contained in a linked website. We do not make any representations regarding the quality of products or services offered, or the content or accuracy of the materials on such websites.