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Did you get moved to a different health plan?
You can choose to keep your UnitedHealthcare benefits for the 2023 plan year. Make your plan selection between November 8 and December 29. Here's how:
- Online: Visit myplan.healthy.la.gov and choose UnitedHealthcare Community Plan
- App: Download the Healthy Louisiana app from Apple or Google Play
- Phone: Call 1-855-229-6848, TTY 1-855-LaMed4Me (1-855-526-3346), Monday–Friday, 8 a.m.–5 p.m.
- 24/7 automated system: TTY 1-800-292-3572
Louisiana health plans
Looking for low-cost or no-cost health insurance? We offer Medicaid plans. We also offer dual health plans for people with both Medicaid and Medicare.
For general information about the plans in your state, visit Louisiana's homepage.
If you or your loved ones have been impacted by severe weather
UnitedHealthcare is helping members who may be affected by severe weather and flooding. If you need help with things like getting to and from the doctor’s office or filling a prescription early, please call member services at 1-866-675-1607, TTY 711. Additional helpful information can be found on our Hurricane Resource page. View Frequently Asked Questions and Behavioral Health Resources.
A free emotional-support helpline is also available to everyone at 1-866-342-6892, TTY 711 and is open 24 hours a day, seven days a week. The service is free of charge and open to anyone. Trained Optum mental health specialists can help you manage stress and anxiety.
Callers may also be referred to community resources to help with other concerns, including financial and legal matters.
Important information about Coronavirus (COVID-19)
- Visit UnitedHealthcare's Coronavirus (COVID-19) Coverage and Resource Center.
- Louisiana members who have questions about coronavirus, can contact Louisiana 211 Network by dialing dial 211. For the most current information about the outbreak as it becomes available, text keyword LACOVID to 898-211 or visit the Louisiana Office of Public Health at: http://ldh.la.gov/coronavirus.
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You may qualify for a dual health plan if:
- You are under age 65 and qualify on the basis of disability or other special situation OR you are at least 65 years old and receive extra help or assistance from your state.
- You're a U.S. citizen or a legal resident who has lived in the U.S. for at least five consecutive years.
- You live in the plan's service area.
Before selecting a specific dual health plan, review the plan’s full or partial Medicaid coverage requirements.
You may qualify for a dual health plan if:
- You are under age 65 and qualify on the basis of disability or other special situation OR you are at least 65 years old and receive extra help or assistance from your state.
- You're a U.S. citizen or a legal resident who has lived in the U.S. for at least five consecutive years.
- You live in the plan's service area.
Before selecting a specific dual health plan, review the plan’s full or partial Medicaid coverage requirements.
You may qualify for a dual health plan if:
- You are under age 65 and qualify on the basis of disability or other special situation OR you are at least 65 years old and receive extra help or assistance from your state.
- You're a U.S. citizen or a legal resident who has lived in the U.S. for at least five consecutive years.
- You live in the plan's service area.
Before selecting a specific dual health plan, review the plan’s full or partial Medicaid coverage requirements.
Individual & Family ACA Marketplace Plans
To be eligible you must live in the US, be a US citizen or national and cannot be incarcerated. However, if you qualify for Medicare or Medicaid - those options may be a better fit for you. And if you have insurance options through your employer, it's really up to you to decide between that coverage or the plans offered on the Exchange.
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2023 UnitedHealthcare Dual Complete® (HMO-POS D-SNP)
H5008-010-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).
This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.
Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, La Salle, Lafayette, Lafourche, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, and Winn.
Have questions? 8 a.m. - 8 p.m local time, Monday through Friday 1-844-812-5967 TTY 711
2023 UnitedHealthcare Dual Complete® Choice (PPO D-SNP)
H1889-010-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).
This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.
Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, La Salle, Lafayette, Lafourche, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, and Winn.
Have questions? 8 a.m. – 8 p.m. local time, 7 days a week 1-844-812-5967 TTY 711
Need help finding a plan?
Answer a few quick questions to see what type of plan may be a good fit for you.
2023 Peoples Health Secure Health (HMO-POS D-SNP)
H1961-003-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
A Medicare health plan for people with medical assistance from the state (FBDE, QDWI, QI, QMB, QMB+, SLMB, SLMB+) and Medicare. This plan includes Part D drug coverage and a $160 per quarter allowance for over-the-counter health & wellness items.
This plan is available in all parishes.
For more information on Medicare or our plan benefits, call toll-free: 1-800-978-9765 TTY 711, 8 a.m. to 8 p.m.
Seven days a week from October 1 through December 7, Monday through Friday from December 8 through September 30
2023 Peoples Health Secure Complete (HMO-POS D-SNP)
H1961-019-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
A Medicare health plan for people with medical assistance from the state (FBDE, QMB, QMB+, SLMB+) and Medicare. This plan includes Part D drug coverage and a $300 per quarter allowance for over-the-counter health & wellness items and a $55 per month allowance for healthy food items.
This plan is available in all parishes.
For more information on Medicare or our plan benefits, call toll-free: 1-800-978-9765 TTY 711, 8 a.m. to 8 p.m.
Seven days a week from October 1 through December 7, Monday through Friday from December 8 through September 30
2022 Peoples Health Secure Health (HMO D-SNP)
H1961-003-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
A Medicare health plan for people with medical assistance from the state (FBDE, QDWI, QI, QMB, QMB+, SLMB, SLMB+) and Medicare. This plan includes Part D drug coverage and a $160 per quarter allowance for over-the-counter health & wellness items.
Acadia, Ascension, Assumption, Bossier, Caddo, Calcasieu, Cameron, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Lafayette, Lafourche, Livingston, Orleans, Ouachita, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Vermilion, Washington, West Baton Rouge, and West Feliciana.
For more information on Medicare or our plan benefits, call toll-free: 1-800-978-9765 TTY 711, 8 a.m. to 8 p.m.
Seven days a week from October 1 through December 7, Monday through Friday from December 8 through September 30
2022 Peoples Health Secure Choice (HMO D-SNP)
H1961-011-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
A Medicare health plan for people with medical assistance from the state (FBDE, QDWI, QI, QMB, QMB+, SLMB, SLMB+) and Medicare. This plan includes Part D drug coverage.
Allen, Avoyelles, Beauregard, Bienville, Caldwell, Catahoula, Claiborne, Concordia, De Soto, East Carroll, Franklin, Grant, Jackson, Jefferson Davis, La Salle, Lincoln, Madison, Morehouse, Natchitoches, Rapides, Red River, Richland, Sabine, Tensas, Union, Vernon, Webster, West Carroll, and Winn.
For more information on Medicare or our plan benefits, call toll-free: 1-800-978-9765 TTY 711, 8 a.m. to 8 p.m.
Seven days a week from October 1 through December 7, Monday through Friday from December 8 through September 30
2022 Peoples Health Secure Complete (HMO D-SNP)
H1961-019-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
A Medicare health plan for people with medical assistance from the state (FBDE, QMB, QMB+, SLMB+) and Medicare. This plan includes Part D drug coverage and a $300 per quarter allowance for over-the-counter health & wellness items and a $55 per month allowance for healthy food items.
This plan is available in all parishes.
For more information on Medicare or our plan benefits, call toll-free: 1-800-978-9765 TTY 711, 8 a.m. to 8 p.m.
Seven days a week from October 1 through December 7, Monday through Friday from December 8 through September 30
2022 UnitedHealthcare Dual Complete® (HMO D-SNP)
H5008-010-000
Monthly premium: $0.00*
* Your costs may be as low as $0, depending on your level of Medicaid eligibility.
This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).
This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.
Acadia, Assumption, Bienville, Bossier, Caddo, Claiborne, De Soto, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Lafayette, Lafourche, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Landry, St. Mary, Terrebonne, Vermilion, Webster, West Baton Rouge, and West Feliciana.
Have questions? 8 a.m. - 8 p.m local time, Monday through Friday 1-844-812-5967 TTY 711
Healthy Louisiana Plan
Our Healthy Louisiana plan is for pregnant women, children, families and adults. Members can choose their own doctor. And they also get extras. Choose "View Plan" to see what our plan offers.
This plan is available in all parishes.
Have questions? Monday – Friday 7 a.m. – 7 p.m. 1-866-675-1607 TTY 711
Individual & Family ACA Marketplace Plans
UnitedHealthcare offers Individual & Family ACA Marketplace plans in Louisiana. They’re designed to give you the coverage you need without breaking the bank.
Choose from plans in the Bronze, Silver and Gold metal levels. They each come with a variety of benefits, including reliable support from our customer service experts.
Acadia, Ascension, Caldwell, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Iberia, Iberville, Jackson, Jefferson, Lafayette, Lincoln, Livingston, Madison, Morehouse, Orleans, Ouachita, Plaquemines, Pointe Coupee, Richland, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Tensas, Union, Vermilion, Washington, West Baton Rouge, West Carroll, and West Feliciana.
Have Questions? 1-888-610-9045 TTY 711, 8 a.m. – 8 p.m. local time, 7 days a week
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