Did you know you can get gas reimbursement for your non-emergency medical transportation? Click here to get the forms you need:Reimbursement Instructions (PDF 168.44 KB) | Reimbursement Log (PDF 163.38 KB)
Click here (PDF 23.08 KB) if you would like reimbursement on your medicine.
How To Contact Us
If you have questions about your health plan, call us. Our toll-free Member Services number is 1-877-542-9238 (TTY: 711).
They can talk to you 24 hours a day, 7 days a week in English, Spanish or other languages.
We want to hear from you. Please join our Member Advisory Board. Contact member Services at 1-877-542-9238. Meeting Schedule:
Q2
Thursday, June 6, 2019
11:30 am -1 pm
Olathe Health Education Center
21201 W 152nd Street
Olathe, KS 66061
Q3
Wednesday , August 28th, 2019
12:30 pm – 2:00 pm
St. Catherine Hospital
Classroom A & B
401 E Spruce Street
Garden City, KS 67846
Q4
Wednesday, November 20, 2019
11:30 am -1 pm
Olathe Health Education Center
21201 W 152nd Street
Olathe, KS 66061
HOW WE SUPPORT CULTURAL COMPETENCY
UnitedHealthcare Community Plan of Kansas seeks to understand the cultural differences of the people we serve. Our goal is to develop and improve our materials and programs to support the diverse needs of Kansans. Staff training focused on:
- Using your primary language.
- Being aware of the different cultural groups in Kansas.
- Ways to support cultural beliefs related to health and wellness.
- Treating each person with care and respect.
- To avoid labels.
- How to work with members with limited English.
- How to support those with special health care needs.
- Cultural sensitivity training.
View our Cultural Competency Policy (PDF 182.45 KB).
Authorized Representative Designation Form (PDF 73.21 KB)
UnitedHealthcare Community Plan has practice guidelines that help providers make healthcare decisions. These guidelines come from nationally recognized sources.
Click here (PDF 228.94 KB) to view the entire list of guidelines or to request a printed copy call our Member Services toll-free at 1-877-542-9238 (TTY: 711).
Reviewed by UnitedHealthcare Community Plan Provider Advisory Committee on September 17, 2014.
If you suspect provider fraud or abuse, call UnitedHealthcare Community Plan's hotline at 1-877-766-3844. You do not have to give your name, the provider will not be told you called.
Notice of Privacy Practices
Our Notice of Privacy Practices tells you how health information about you may be used and shared. We must by law let you know the Notice is available and how you can get a copy. You can see a copy of our Privacy Practices here. NOTICE OF PRIVACY PRACTICES