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Health Plans for Iowa

Plans are available for individuals, families, children, senior citizens, and people with special needs and medical conditions.

We offer 3 health plans in Iowa

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UnitedHealthcare Dual Complete® (HMO D-SNP)

H0169-001-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services. 

Adair, Appanoose, Benton, Black Hawk, Boone, Bremer, Buchanan, Butler, Carroll, Cass, Cedar, Cerro Gordo, Chickasaw, Clarke, Clayton, Clinton, Dallas, Davis, Delaware, Des Moines, Fayette, Floyd, Greene, Grundy, Guthrie, Hamilton, Hardin, Henry, Iowa, Jackson, Jasper, Jefferson, Johnson, Jones, Keokuk, Linn, Louisa, Lucas, Madison, Mahaska, Marion, Marshall, Mills, Monroe, Muscatine, Plymouth, Polk, Pottawattamie, Poweshiek, Scott, Sioux, Story, Tama, Van Buren, Wapello, Warren, Washington, Wayne, Webster, and Woodbury.

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Benefits & Features

  • Health Products Card

    Up to $1,200 loaded onto your card to buy health products you may need.

  • Dental Coverage

    $1000 toward dental services.

  • Personal Emergency Response System

    Get connected to a trained operator quickly in an emergency situation 24 hours a day for $0.

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Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

UnitedHealthcare Community Plan Hawki

The UnitedHealthcare Community Plan Healthy and Well Kids in Iowa (Hawki) plan is for children in Iowa up to age 19. Eligibility is based on family income. Your family may qualify, even if both parents are working. You can choose your child’s doctor from a network of providers.

Important Information About Your Plan

UnitedHealthcare Community Plan is honored to have served Iowans in the IA Health Link and Hawki programs. Unfortunately we will no longer be participating in these programs.  We will continue to serve our Dual Complete members, and we remain committed to ensuring a smooth and seamless transition for all of our existing IA Health Link and Hawki members. For questions, please call Iowa Medicaid Member Services toll free at 1-800-338-8366 between 8 a.m. and 5 p.m., Monday through Friday, or click here.

This plan is available in all counties.

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Call us to learn more:  Monday - Friday, 7:30 a.m. to 6 p.m.    1-800-464-9484 / TTY: 711

UnitedHealthcare Community Plan - IA Health Link

Our IA Health Link plan is for children, pregnant women, families and adults. This plan also covers adults and children who have a disability, long-term illness or special health care needs. You can choose your own doctor. And you get many extras that other plans don’t offer. 

Important Information About Your Plan

UnitedHealthcare Community Plan is honored to have served Iowans in the IA Health Link and hawk-i programs. Unfortunately we will no longer be participating in these programs.  We will continue to serve our Dual Complete members, and we remain committed to ensuring a smooth and seamless transition for all of our existing IA Health Link and hawk-i members. For questions, please call Iowa Medicaid Member Services toll free at 1-800-338-8366 between 8 a.m. and 5 p.m., Monday through Friday, or click here.

This plan is available in all counties.

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View Plan Details

Call us to learn more:  24 Hours a day. 7 days a week. 1-800-464-9484 / TTY: 711

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711 for more information. Benefits, features and/or devices vary by plan/area. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.  

Nurseline Disclaimer

The NurseLine service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. Access to this service is subject to terms of use.

Availability of Non-English Disclaimer

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711.

ATENCIÓN: Si habla [ingrese el idioma], hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711.

Star Ratings Disclaimer

Every year, Medicare evaluates plans based on a 5-star rating system.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) through YEAR based on a review of UnitedHealthcare Connected’s Model of Care. UnitedHealthcare Connected has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until YEAR based on a review of UnitedHealthcare Connected’s Model of Care.

Important Provider Information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

For more detailed information on provider directory data, you may use the following link:

Important Provider Information URL: https://www.uhc.com/legal/provider

American Disabilities Act Notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Declaration of Disaster or Emergency

If you’re affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.

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Last Updated: 04.08.2020 at 10:45 AM CDT

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