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We are committed to working with you and your staff to achieve the best possible health outcomes for our members. 

This website is dedicated to information specific to our health plan. Look here for policies, processes, news and alerts.


Introduction to UnitedHealthcare Community Plan of Virginia CCC Plus (PDF 904.52 KB)

Care Provider Quick Reference Guide (PDF 136.85 KB) - Use this guide to learn how to verify eligibility, where to submit claims, and more.


Report Health Care Fraud, Waste and Abuse: 844-359-7736 or


Prior Authorization 

UnitedHealthcare Community Plan

UnitedHealthcare Community Plan Prior Authorization VA CCC Plus - Effective  7/1/2018 (PDF 593.29 KB)

UnitedHealthcare Medicare Solutions & UnitedHealthcare Community Plan

View current UnitedHealthcare Medicare Solutions & UnitedHealthcare Community Plan Authorization Requirements on


UnitedHealthcare Community Plan Medical & Drug Policies and Coverage Determination Guidelines

UnitedHealthcare has developed Medical Policies, Medical Benefit Drug Policies and Coverage Determination Guidelines to assist us in administering health benefits. These policies and guidelines are provided for informational purposes, and do not constitute medical advice.
View the guidelines

UnitedHealthcare Medicare Advantage Coverage Summaries

For policy guidance for Medicare Advantage plan members, view the UnitedHealthcare Medicare Advantage Coverage Summaries Manual and corresponding policy update bulletins here

Integrity of Claims, Reports, and Representations to the Government

UnitedHealth Group requires compliance with the requirements of federal and state laws that prohibit the submission of false claims in connection with federal health care programs, including Medicare and Medicaid. 
View our policy (PDF 38.15 KB).


If UHG policies conflict with provisions of a state contract or with state or federal law, the contractual / statutory / regulatory provisions shall prevail. To see updated policy changes, select the Bulletin section at left.