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Provider Training

Welcome to the UnitedHealthcare Community Plan of Louisiana’s Provider Training section.

Here you will find the information, forms, manuals and links you need to conduct business with UnitedHealthcare Community Plan.

Please choose your topic of interest, by selecting one of the navigation buttons on the left-hand side of the page, or select one of the topics or products below to reveal our Contact Information, Prior Authorizations, Coverage Guidelines, Policies and more.


Provider Education Sessions

In addition to onsite visits, our Provider Advocates conduct provider education webinars on a regular basis. If your practice is new to our network, or if you would like to schedule an onsite orientation to learn more about our policies and procedures, please email UnitedHealthcare Community Provider Relations at

Topics of discussion may include:

  • Claim submission procedures
  • Timely filing guidelines
  • Billing and prior authorization policies
  • Provider dispute and resolution process
  • Other topics and tools relevant to your practice

View the Provider Education Training Schedule (PDF 165.67 KB) (date posted 4.10.2017). 


On-Site Visits with Your Provider Relations Advocate

We offer on-site visits to help you gain a better understanding of our policies and procedures.

If your practice is new to our network or if you would like to schedule an on-site orientation with your dedicated Provider Relations Advocate, email UnitedHealthcare Community Provider Relations at:


Training Materials

Behavioral Health Resources for Providers (PDF 51.6 KB) - 01.30.2016

Managing Updates to Enrollees' TPL Files (PDF 45.93 KB) - 3.7.2016