- Provider Information
- Behavioral Health Information
- Claims and Member Information
- Claim Reconsideration and Appeals
- Clinical Practice Guidelines
- Cultural Competency Library
- Dental and Vision Information
- Dual Complete (HMO SNP) Program
- Electronic Data Interchange (EDI)
- Provider Administrative Manual
- Provider Forms
- Pharmacy Program
- Provider Training Information
- Reimbursement Policy
Dental and Vision Information
Adult Dental Benefit
Members over 21 will be provided routine dental exams, x-rays, cleanings, fillings and extractions with in-network providers limited to $500 per year.
Members should call: Customer Service at 1-866-675-1607.
Dental Benefts for Members under Age 21
Contact Managed Care of North America (MCNA). MCNA is a premier dental benefits administrator that provides exceptional service to State Agencies and managed care organizations for Medicaid.
For benefits, claims, provider enrollment, direct deposit issues, demographic changes, NPI Information, etc. call MCNA Customer Service at 1-855-701-6262
For Members under 21 Years of Age
For routine vision services and exams for vision correction and refraction error; Eyewear, contacts if the only means to restore vision, contact:
UnitedHealthcare Community Plans’ vision vendor March Vision Care at:
844-52-MARCH or 844-526-2724
For all other vision services please contact UnitedHealthcare Community Plan customer service line at: 1-866-675-1607.
For Members over Age 21
Will be provided additional vision. Services to complement the limited Medicaid vision benefits.
Services include one Routine Eye Exam every two years and $100 allowance for frames/lenses every two years.
Note: Vision services performed by an Optometrist are reimbursable for routine and non-routine services and must be submitted to March Vision for processing. This is due to the expanded scope of the services the Louisiana Board of Optometry now allows Optometrists to perform in the office setting.