UnitedHealthcare Health & Home Connection

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UnitedHealthcare Health & Home Connection

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UnitedHealthcare Health & Home Connection is a coordinated care management program for individuals who are eligible for the Statewide Medicaid Managed Care Plan Long Term Care (SMMC LTC) Waiver Program. Our mission is to keep individuals living independently in their own homes for as long as possible.

UnitedHealthcare Health & Home Connection is administered by UnitedHealthcare of Florida, Inc. under a contract with the Agency for Health Care Administration. http://www.fdhc.state.fl.us/Medicaid/index.shtml 

New Centers for Medicare & Medicaid Services' Home & Community Based Rule Information

English (PDF 366.51 KB) | Espanol (PDF 434.52 KB) | Creole (PDF 374.45 KB)


Important Long Term Care Waiver Services information 

English (PDF 318.03 KB) | Espanol (PDF 371.99 KB) | Creole (PDF 323.17 KB)


The Health & Home Connection SMMC LTC Program will be available in the following counties as of the start date listed for each Region:

2/1/2014 Region 6 Counties: Hardee, Highlands, Hillsborough, Manatee, and Polk

3/1/2014- Region 3 Counties: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union

3/1/2014- Region 4 Counties: Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia

3/1/2014 - Region 11 Counties: Miami-Dade and Monroe Counties

To request more information or to join this health care program, start here:

Step 1

Call Choice Counseling at their toll-free help line at 1-877-711-3662.

Step 2

Talk with Health & Home Connection Customer Service toll-free: 1-800-791-9233, TTY# 711 for hearing impaired
Monday-Friday, 8:00 a.m. to 7:00 p.m. local time