UnitedHealthcare Community Plan (Medicaid (MMA) and LTC) Lookup Tools

Choosing a Plan to Search for a Provider

From the drop down list choose the Plan name that matches the name in the lower right corner of your UnitedHealthcare ID Card:

M*Plus - MMA Medicaid Benefits Only with UnitedHealthcare

Health & Home Connection - Long Term Care (LTC) Benefits Only with UnitedHealthcare

M*Plus Connection - Both MMA and LTC Benefits with UnitedHealthcare

Please note: M*Plus Connection Members can search for Medicaid providers by choosing M*Plus and for LTC providers by choosing Health & Home Connection when doing a provider search.

Search for a Provider

Provider Directories - MMA

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union

Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties

Hardee, Highlands, Hillsborough, Manatee and Polk Counties

Miami-Dade and Monroe Counties

Provider Directories - Long Term Care (LTC)

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union Counties

Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties

Hardee, Highlands, Hillsborough, Manatee and Polk Counties

Miami-Dade and Monroe Counties

Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.

Preferred Drug List

The Preferred Drug List (PDL) is a list of prescription drugs. It is used for the UnitedHealthcare Community Plan and UnitedHealthcare government-paid health plans. Click on the link below to see the PDL.

View the Preferred Drug List

Drugs Requiring Prior Authorization

Direct Member Reimbursement

If you receive a drug at an out-of-network pharmacy, the out-of-network pharmacy will not have the needed information to bill your drug to us. Under certain circumstances, such as an out-of-area emergency, you may be reimbursed for your medication. You will need to pay for the drug and then complete a Direct Member Reimbursement form to be reimbursed for the cost of the drug. 

Transportation Services

For Non-emergency transportation services in your area please call the UHC Community Plan Reservations Line at: 1-866-372-9891.

If you made a reservation and your ride is late or a change is needed please call UHC Community Plan Ride Assistance at: 1-866-372-9892.

Over the Counter Medication and Supplies

Call OTC Heath Solutions at 1-888-628-2770 to place an order.

Vision Services

For all vision services, please contact South Florida Vision for a Facility in your area at 1-877-393-2272.

Find A Dentist

Use this network from the drop- down menu: UnitedHealthcare Dental Florida Medicaid M Plus

Search for a Dentist

Learn More

UnitedHealthcare Community Plan (Medicaid(MMA) and LTC)

Questions

Ready to get started?

The Medicaid MMA & LTC plan specialists can answer questions and help you enroll.

Call us.
24 hours a day. 7 days a week.

MMA: 1-888-716-8787
LTC: 1-800-791-9233
TTY: 711

Learn about the steps to enroll.

Member Information

Already a member?

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook