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UnitedHealthcare Community Plan Medicaid(MMA)

Member Information


Are you ready for flu season?

Influenza, commonly called the flu, is a serious illness that can spread easily. It can lead to missed days at school or work, and even hospital stays. Here’s the good news: a simple shot can reduce your chances of getting influenza — and it’s available to you at no cost with your UnitedHealthcare Community Plan. Talk to your UnitedHealthcare network doctor about getting the flu shot. If you don’t have one, please contact Member Services at 888-716-8787 and a representative can help you find one.

Spring 2018 (PDF 838.99 KB)

Spring 2017 (PDF 521.67 KB)

Provider Directories

Region 3 Counties (PDF 6.67 MB): Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union

Region 4 Counties (PDF 9.96 MB): Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia

Region 6 Counties: (PDF 8.77 MB) Hardee, Highlands, Hillsborough, Manatee and Polk 

Region 11 Counties (PDF 13.86 MB): Miami-Dade and Monroe Counties

Member Benefits

MMA Comprehensive Member OTC Benefit Form (PDF 72.29 KB)

MMA Medicaid Member OTC Benefit Form (PDF 72.62 KB)

Important Notice About Transportation Benefits (PDF 32.61 KB)

Expanded Benefits - coming soon
 The following additional benefits will be available in select counties beginning 12/1. Please check back for additional information and descriptions.

Beginning 12/1/2018  Region 11 Counties: Miami-Dade and Monroe
Beginning 1/1/2019  Region 6 Counties: Hardee, Highlands, Hillsborough, Manatee, and Polk
Beginning 2/1/2019  Region 3 Counties: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union
Beginning 2/1/2019  Region 4 Counties: Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia



Behavioral Health Services

Cellular Phone Service


Doula Services

Medically Related Home Care Services/Homemaker

Hearing Services

Home Delivered Meals – Post-Facility Discharge (Hospital or Nursing Facility)

Home Delivered Meals – Disaster Preparedness/Relief

Home Health Nursing/Aide Services

Massage Therapy

Meals – Non-emergency Transportation Day-Trips

Newborn Circumcision

Nutritional Counseling

Occupational Therapy

Outpatient Hospital Services


Prenatal Services

Primary Care Services

Physical Therapy

Respiratory Therapy

Speech Therapy

Vaccine - TDaP

Vaccine – Influenza

Vaccine – Shingles

Vaccine – Pneumonia

Vision Services

Waived Copayments


Member Forms and Resources

Notice of Privacy Practices

We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can download a copy of our Notice of Privacy Practices below.

Health Plan Performance Measures

If you click on the link below you will be taken to the Agency for Health Care Administration’s website where you can view our health plan’s performance measure results and compare with those of other health plans.


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Lookup Tools

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Pharmacy Search

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Member Information

Member Website

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Member Handbook

More Resources

Member Page

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Member Handbook

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UnitedHealthcare Community Plan M*Plus (MMA)