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UnitedHealthcare Community Plan Medicaid (MMA) Lookup Tools

Search for a Provider

Choosing a Plan to Search for a Provider

From the drop down list choose the Plan name that matches the name in the lower right corner of your UnitedHealthcare ID Card:

M*Plus - MMA Medicaid Benefits Only with UnitedHealthcare

Health & Home Connection - Long Term Care (LTC) Benefits Only with UnitedHealthcare

M*Plus Connection - Both MMA and LTC Benefits with UnitedHealthcare

  • Please note: M*Plus Connection Members can search for Medicaid providers by choosing M*Plus and for LTC providers by choosing Health & Home Connection when doing a provider search.

Search for a Provider

Search for a Behavioral Health Provider  

Provider Directories

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union Counties

Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties

Hardee, Highlands, Hillsborough, Manatee and Polk Counties

Miami-Dade and Monroe Counties

Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.


Vision Services

For All Vision Services, please contact South Florida Vision for a Facility in your area at 1-877-393-2272

Transportation Services

For Non-emergency transportation services in your area please call the UHC Community Plan Reservations Line at: 1-866-372-9891.

If you made a reservation and your ride is late or a change is needed please call UHC Community Plan Ride Assistance at: 1-866-372-9892.

Over the Counter Medication & Supplies

For Over the Counter Medication and Supplies please call OTC Heath Solutions at 1-888-628-2770 to place an order.

Preferred Drug List

The Preferred Drug List (PDL) is a list of prescription drugs. It is used for the UnitedHealthcare Community Plan and UnitedHealthcare government-paid health plans. Click on the link below to see the PDL.

View the Preferred Drug List

Drugs Requiring Prior Authorization

Direct Member Reimbursement

If you receive a drug at an out-of-network pharmacy, the out-of-network pharmacy will not have the needed information to bill your drug to us. Under certain circumstances, such as an out-of-area emergency, you may be reimbursed for your medication. You will need to pay for the drug and then complete a Direct Member Reimbursement form to be reimbursed for the cost of the drug. 

Search for a Dentist

Use this network from the drop- down menu: UnitedHealthcare Dental Florida Medicaid M Plus.

Search for a Dentist

Learn More

UnitedHealthcare Community Plan Medicaid (MMA)

Questions

Ready to get started?

The Florida Medicaid MMA plan specialists can answer questions and help you enroll. 

Call us.
24 hours a day. 7 days a week. 

1-888-716-8787
TTY: 711

Learn about the steps to enroll.

Get the details.

Visit the Florida Medicaid site for more information on eligibility and enrollment.

Florida Medicaid 

Member Information

Already a member?

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Website

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711 for more information. Benefits, features and/or devices vary by plan/area. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.  

Nurseline Disclaimer

The NurseLine service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. Access to this service is subject to terms of use.

Availability of Non-English Disclaimer

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711.

ATENCIÓN: Si habla [ingrese el idioma], hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711.

Star Ratings Disclaimer

Every year, Medicare evaluates plans based on a 5-star rating system.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) through YEAR based on a review of UnitedHealthcare Connected’s Model of Care. UnitedHealthcare Connected has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until YEAR based on a review of UnitedHealthcare Connected’s Model of Care.

Important Provider Information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

For more detailed information on provider directory data, you may use the following link:

Important Provider Information URL: https://www.uhc.com/legal/provider

American Disabilities Act Notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Declaration of Disaster or Emergency

If you’re affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.

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Last Updated: 01.27.2020 at 03:41 PM CST

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