UnitedHealthcare will work with and follow all guidance and protocols provided by the U.S. Centers for Disease Control and Prevention (CDC), and state and local public health departments that are appropriate for our members. Please review the UnitedHealthcare Coronavirus (COVID-19) FAQ. To learn more about COVID-19, go to CDC.gov.
You can also find information on the State website https://floridahealthcovid19.gov/
To address the recent Hepatitis A public health crisis, UnitedHealthcare Community & State of Florida will begin covering the Hepatitis A vaccine as an expanded benefit for our adult members. Coverage will include both the initial vaccine, as well as a booster if needed. If you have questions about the added benefit, or need assistance locating a provider, please feel free to call our member services department at 1-888-716-8787.
This Florida Medicaid Plan offers a range of benefits. Children, families, pregnant women and single adults may qualify based on income. View the benefits below to see all that it offers.
We want to help you to get the most from your health plan. If you have not completed a health risk assessment, please call 1-888-716-8787 to talk with a representative Monday-Friday from 8 a.m.-5 p.m..
Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Lafayette, Lake, Levy, Manatee, Marion, Miami-Dade, Monroe, Nassau, Polk, Putnam, St. Johns, Sumter, Suwannee, Union, and Volusia.
Do you or your child have trouble managing COPD or asthma symptoms? A nurse who specializes in breathing issues can really help. You'll get a customized treatment plan and medicine to:
Do you or your child have a serious health problem? Then our case managers are in your corner. They will:
Your case manager will stay with you or your child throughout the medical journey. He or she will:
You get a primary care physician (PCP), who is your main doctor. Use the Doctor Lookup tool to see if your doctor is in our network.
If you don't have a doctor or if your doctor is not in our network, we can help you find a new one close to you.
Your PCP is your main doctor for:
Where you have your baby is an important choice. That's why you can pick from nearly 80 hospitals across Florida.
We also encourage you to tour the hospital’s birthing center. This way you will be familiar with it. And be more relaxed when you have your baby.
If you have diabetes, we'll make life a little easier for you. You'll get medicine, supplies and education to help you reach and stay your best.
Our diabetes program also includes self-care training and classes focused on:
Your health and safety at home are important.
Our plan covers medical equipment ordered by your doctor or case manager. This can include supplies like:
Trouble hearing can affect your everyday life in many ways. Our plan includes services and support to help protect your hearing.
Do you smoke? If so, do you want to try and quit? We have a smoking cessation program that is available at no cost.
Do you want to work on weight loss or healthier eating habits? These types of lifestyle changes can help with many chronic conditions. We have a program to help you with this.
If you have noticed changes in your mood, habits or the way you feel, you may need to talk to someone about these feelings.
Behavioral health services are available as part of your benefits. We also offer a reward program if you would like help with a drug abuse problem.
All of these programs are available at no cost to you. If you would like to join any of these programs, please call us at 1-888-716-8787. We are here Monday through Friday from 8:00 a.m. to 7:00 p.m. If you are hard of hearing, please dial 711.
You may receive help and advice from your mom, aunts, sisters and girlfriends. Yet every pregnancy is different. This program will support you through your pregnancy.
We help you:
Taking care of the basics, like cooking, can be difficult after an illness or sickness. That’s why we’ll bring nutritious meals to you to help you through tough times. You can get up to 10 meals delivered each year after being discharged by the hospital.
This plan pays for all expenses related to a hospital stay, so you can rest and heal.
Our plan covers:
And after you leave the hospital, you are not alone. We make sure you get follow-up care to continue healing at home.
Your doctor and you need to understand each other. Not speaking English well makes this difficult. We can arrange for a medical interpreter to be at your appointments.
We also have people in member services who speak more than one language. Chances are, we have someone who speaks your language.
Knowing what's wrong and finding it early can make all the difference. Our plan covers:
We’ll help you get the information needed to improve your health or be at your best.
You can receive information in your preferred language. Just ask. We also have people at our customer service who speak more than one language. Chances are, we have someone who speaks your language.
Our plan includes prescription drugs and refills.
And we want to make getting your medicine easy. You can fill your prescriptions at:
Sometimes you might need a little help understanding your health care options. With us, you have someone you can call. We’ll answer your questions simply and completely.
We can also help you find:
Mental health is as important as physical health. That's why we have coverage for both.
Required care is 100% covered. with no copay. This includes:
Medical questions and situations sometimes happen at inconvenient times. When you have questions about your health or your child’s health, you can call a nurse 24 hours a day, 7 days a week.
Our NurseLine nurses will:
Sometimes you may need continued care after you leave the hospital or urgent care.
If your health is at risk after a serious illness, surgery or injury, a nurse will visit you at home to:
Your health care costs may include non-prescription medicines and supplies like aspirin, cough medicine or bandages. Our plan will cover you up to $25 each month for medically necessary over-the-counter medicine or medical supplies you purchase.
A pregnancy is a journey you’ll want to make with the help of friends, family and a pregnancy doctor, or OB-GYN.
All of your recommended prenatal clinical visits and tests are covered.
At these visits, the clinic will:
After a serious illness, surgery or injury, you may need extra nursing and therapy.
If needed, our plan covers short stays in a rehabilitation center where you can heal. Included are:
You know the bad health effects of smoking.
You know you need to quit. We support you while you quit with the help of coaches and supplies. The only thing you won't get from us is a lecture.
Routine shots help protect you from illness.
So, our plan covers:
Text4baby can help new and expecting mothers keep themselves and their babies healthy.
You’ll get three text messages each week throughout your pregnancy and your baby’s first year. Each text contains health and safety tips for topics like:
So you and your baby can make a healthy start.
Therapy can help you recover from a serious injury or illness, or simply reach your full potential. Members receive needed:
Our plan provides unlimited round trips to and from health care locations. That includes rides to:
This benefit is offered by Vision Service Plan.
Well visits with your doctor can help you stay healthy. These visits can catch health problems early, so they can be treated.
Preventive services include:
UnitedHealthcare Community Plan Medicaid (MMA)
Eligible Medicaid recipients will receive a letter with enrollment information, including information on how to enroll. Eligible recipients will have 120 days to choose a managed care plan in their region.
Newborns will be automatically enrolled in their mother’s plan at the time of birth. However, their mother may choose another plan for the baby after enrollment.
Eligible Medicaid recipients will receive a letter with enrollment information, including information on how to enroll. Eligible recipients who must enroll will have 30 days to choose a managed care plan from the plans available in their region. Enrollees will have 90 days after enrollment to choose a different plan.
Newborns will be automatically enrolled in their mother’s plan at the time of birth. However, their mother may choose another plan for the baby within 90 days of enrollment.
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