Florida Healthy Kids

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Florida Healthy Kids

Not all Florida Children's Health Insurance Program (CHIP) plans are alike. With ours, your child gets extras that other plans don't offer. View the list of benefits below to see all that our plan covers. Our FL Healthy Kids plan is for children and young adults up to age 19 whose families meet income requirements.


  • Prescription Medications and Medical Equipment: Members who are affected can also fill existing prescriptions early (one time, 90-day refill) and replace durable medical equipment, if necessary.  For mail-order delivery service to affected areas or any other questions related to their prescriptions, people are encouraged to call the pharmacy number on the back of their ID card, or speak directly to a pharmacist about their situation in order to get an early refill, if necessary.  


  • For Additional Assistance: Members can call the Customer Care number on the back of their medical ID card, if they need additional assistance.   If they have misplaced their medical ID card, they can call 866-633-2446, 8 a.m. – 8 p.m. (in the local time zone), Monday through Friday.

    People enrolled in employer-sponsored and individual health plans (excluding Medicare plans) who have a smartphone can download the free Health4Me app, which provides instant access to their ID card, contact information for network care providers, their personal health benefits and more. The Health4Me app is available as a free download at the Apple iTunes App Store  and the Android Market on Google Play.

These measures apply to all individuals insured by UnitedHealthcare and are effective through October 21, 2018 and will be reviewed again at that time if necessary.  If you have questions related to coverage, please call Customer Care at the number on the back of your ID card.

Help For Broader Community:

  • Free Help Line: Optum is offering a free emotional-support help line to affected individuals. The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone.  Callers may also receive referrals to community resources.  Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com.

 Our thoughts go out to all those affected.  We will continue to monitor this situation closely.

Call UnitedHealthcare Community Plan at
1-888-216-0015 / TTY: 711

7am - 7pm EST

Call UnitedHealthcare Community Plan at
TTY: 711

7am - 7pm EST

Member Information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Register Now

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

This plan is available in the following counties:

Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia.

More information on eligibility and enrollment can be found on the Florida Healthy Kids website.

Benefits & Features

Well and Sick Care

Get the care your child needs to grow up healthy, or to get better if he or she is injured or sick. That includes:

  • Choice of Doctor. Find a doctor you trust in our network.
  • Medicines. Fill your child's prescription at local pharmacies.
  • Shots and Vaccines. Routine shots can help keep your child healthy.
  • NurseLineSM. Speak with a registered nurse 24/7.
  • Lab and X-rays. Lab tests, x-rays and diagnostic imaging are covered.

Care for Conditions

If your child has a special health care need, you can count on us. Our plan will provide the extra care and services he or she needs. Benefits include:

  • Mental Health. Counseling and other treatments are available.
  • Care Management. Personal support from an experienced professional.
  • Asthma and Allergy Care. Exams, testing and supplies are covered.
  • Diabetes Support. Needles, supplies, plus classes on managing diabetes.

Home Care and Supplies

Get the medical care and equipment you need to manage your child's health. For example, your child's care provider might recommend:

  • Equipment and Supplies. In-home medical equipment is covered.
  • Nurse Visits. Medical care to help your child safely recover at home.
  • Care Coordinator. Someone to get your child the services he or she needs to recover safely.

Other Help

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • NurseLineSMSpeak with a registered nurse 24/7.
  • Nutrition Coaching. Helpful advice to improve your child's diet and meals.
  • Language Help. Translated medical materials are available at no cost.
  • Florida Quit for Life. Coaches and supplies to help break a tobacco habit.


Ready to get started? Call us at 1-888-216-0015 TTY: 711 8am-7pm EST


Ready to get started?

Call Us:
TTY: 711

8am-7pm EST

Lookup Tools

Doctor Lookup

Search for doctors, hospitals and specialists.

View Drug List

Find medications covered by this plan.

Pharmacy Look Up

Find a network pharmacy near you. 

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook