Florida Health Plans from UnitedHealthcare® Community Plan

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The Medicare Advantage plans we offer are for people who qualify for both Medicaid and Medicare Parts A and B. Our plans give you more benefits and features than Original Medicare. And you still receive all of your Medicaid benefits.
  • Prescription Medications and Medical Equipment: Members who are affected can also fill existing prescriptions early (one time, 90-day refill) and replace durable medical equipment, if necessary.  For mail-order delivery service to affected areas or any other questions related to their prescriptions, people are encouraged to call the pharmacy number on the back of their ID card, or speak directly to a pharmacist about their situation in order to get an early refill, if necessary.   

  • For Additional Assistance: Members can call the Customer Care number on the back of their medical ID card, if they need additional assistance.   If they have misplaced their medical ID card, they can call 866-633-2446, 8 a.m. – 8 p.m. (in the local time zone), Monday through Friday.

    People enrolled in employer-sponsored and individual health plans (excluding Medicare plans) who have a smartphone can download the free Health4Me app, which provides instant access to their ID card, contact information for network care providers, their personal health benefits and more. The Health4Me app is available as a free download at the Apple iTunes App Store  and the Android Market on Google Play.

These measures apply to all individuals insured by UnitedHealthcare and are effective through October 21, 2018 and will be reviewed again at that time if necessary.  If you have questions related to coverage, please call Customer Care at the number on the back of your ID card.


Help For Broader Community:

  • Free Help Line: Optum is offering a free emotional-support help line to affected individuals. The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone.  Callers may also receive referrals to community resources.  Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com.

 Our thoughts go out to all those affected.  We will continue to monitor this situation closely.

Compare 2019 and 2018 Medicare Advantage plan options below.

New Plan (2019) Current Plan (2018)

Compare 2019 and 2018 Medicare Advantage plan options below.

New Plan (2019) Current Plan (2018)

2018 UnitedHealthcare Dual Complete® LP - FL (HMO SNP)
H1045-039

This Special Needs Plan is for people who have Medicare Parts A & B and Medicaid. It offers more benefits and features than original Medicare. Plus, your Medicaid benefits stay the same. Along with extra benefits, the plan covers hospitals, doctors and drugs.

View Eligibility

Monthly Plan Premium*

$0.00

More
Health Products Benefit Card Icon

Health Products Benefit Card

Up to $1,000 in credits to buy health products you may need.
Dental Coverage Icon

Dental Coverage

$2,500 toward dental services.
Hearing Coverage Icon

Hearing Coverage

Annual exam and $2,000 credit every 2 years for hearing devices.

Call us to learn more:
1-855-611-3989 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Already a member?

Call us at 1-866-842-4968 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Call us to learn more:
1-855-611-3989
TTY: 711

Already a member?

Call us at 1-866-842-4968 / TTY: 711


8 a.m. – 8 p.m. local time,
7 days a week
Enroll In Plan

Now, you can enroll in this plan online.

This plan is available in the following counties:

 Charlotte, Hernando, Hillsborough, Lee, Manatee, Pasco, Pinellas, Polk and Sarasota.
* Your costs may be as low as $0, depending on your level of Medicaid eligibility. H1045-039

2018 UnitedHealthcare Dual Complete® LP - FL (HMO SNP)
H1045-040

This Special Needs Plan is for people who have Medicare Parts A & B and Medicaid. It offers more benefits and features than original Medicare. Plus, your Medicaid benefits stay the same. Along with extra benefits, the plan covers hospitals, doctors and drugs.

View Eligibility

Monthly Plan Premium*

$0.00

More
Health Products Benefit Card Icon

Health Products Benefit Card

Up to $1,000 in credits to buy health products you may need.
Dental Coverage Icon

Dental Coverage

$2,500 toward dental services.
Hearing Coverage Icon

Hearing Coverage

Annual exam and $2,000 credit every 2 years for hearing devices.

Call us to learn more:
1-855-611-3989 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Already a member?

Call us at 1-866-842-4968 / TTY: 711

Call us to learn more:
1-855-611-3989
TTY: 711

Already a member?

Call us at 1-866-842-4968 / TTY: 711

Enroll In Plan

Now, you can enroll in this plan online.

This plan is available in the following counties:

 Brevard, Clay, Duval, Flagler, Indian River, Orange, Osceola, Seminole and St. Johns.
* Your costs may be as low as $0, depending on your level of Medicaid eligibility. H1045-040

2018 UnitedHealthcare Dual Complete® RP - FL (Regional PPO SNP)
R7444-012

This Special Needs Plan is for people who have Medicare Parts A & B and Medicaid. It offers more benefits and features than original Medicare. Plus, your Medicaid benefits stay the same. Along with extra benefits, the plan covers hospitals, doctors and drugs.

View Eligibility

Monthly Plan Premium*

$0.00

More
Health Products Benefit Card Icon

Health Products Benefit Card

Up to $820 in credits to buy health products you may need.

Dental Coverage Icon

Dental Coverage

$2,500 toward dental services.
Hearing Coverage Icon

Hearing Coverage

Annual exam and $2,000 credit every 2 years for hearing devices.

Call us to learn more:
1-855-611-3989 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Already a member?

Call us at 1-866-842-4968 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Call us to learn more:
1-855-611-3989
TTY: 711

Already a member?

Call us at 1-866-842-4968 / TTY: 711


8 a.m. – 8 p.m. local time,
7 days a week
Enroll In Plan

Now, you can enroll in this plan online.

This plan is available in the following counties:

 This plan is available statewide.
* Your costs may be as low as $0, depending on your level of Medicaid eligibility. R7444-012

2018 UnitedHealthcare Dual Complete®RP ONE (Regional PPO SNP)
R7444-013

This Special Needs Plan is for people who have Medicare Parts A & B and Medicaid. It offers more benefits and features than original Medicare. Plus, your Medicaid benefits stay the same. Along with extra benefits, the plan covers hospitals, doctors and drugs.

View Eligibility
More
Health Products Benefit Card Icon

Health Products Benefit Card

Up to $900 in credits to buy health products you may need.
Dental Coverage Icon

Dental Coverage

$2,500 toward dental services.
Hearing Coverage Icon

Hearing Coverage

Annual exam and $2,000 credit every 2 years for hearing devices.

Call us to learn more:
1-855-263-1854 / TTY: 711

Already a member?

Call us at 1-866-842-4968 / TTY: 711

8 a.m. – 8 p.m. local time,
7 days a week

Call us to learn more:
1-855-263-1854
TTY: 711

Already a member?

Call us at 1-866-842-4968 / TTY: 711


8 a.m. – 8 p.m. local time,
7 days a week

This plan is available in the following counties:

 This plan is available statewide.
* Your costs may be as low as $0, depending on your level of Medicaid eligibility. R7444-013

Florida Healthy Kids

Our Florida Healthy Kids program is for children up to age 19. You can choose your child's doctor. And your kids get extras that other Florida Children's Health Insurance Program (CHIP) plans don't offer. Choose "View Plan" to see what our plan offers your family.

More
Choice of Doctor Icon

Choice of Doctor

Use “Doctor Lookup” to see if your child’s doctor is in our network or to find a new one.

Well Visits Icon

Well Visits

Preventive checkups, shots and eye exams.

Hospitalization Icon

Hospitalization

You pay nothing for your child’s hospital care.

Call us to learn more:
1-888-216-0015 / TTY: 711

7am - 7pm EST

Call us to learn more:
1-888-216-0015
TTY: 711

This plan is available in the following counties:

 Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia.

UnitedHealthcare Community Plan Medicaid(MMA)

Our Medicaid(MMA) plan is for pregnant women, children and adults who meet income requirements. Choose “View Plan” to see what our plan offers you.

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Choice of Doctor Icon

Choice of Doctor

Use "Doctor Lookup" to see if your doctor is in our network or to find a new one. 

Medicines Icon

Medicines

Fill your prescriptions at local pharmacies. 

Pregnancy Care Icon

Pregnancy Care

Pregnant mothers get extra care and support to keep you and your baby healthy.  

Call us to learn more:
1-888-716-8787 / TTY: 711

24 hours a day.
7 days a week.

Call us to learn more:
1-888-716-8787
TTY: 711

This plan is available in the following counties:

 Alachua, Baker, Bradford, Brevard, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Miami-Dade, Monroe, Nassau, Orange, Osceola, Putnam, Seminole, St. Johns, Sumter, Suwannee, Union and Volusia.

UnitedHealthcare Health & Home Connection

UnitedHealthcare Health & Home Connection is a coordinated care management program for community-based elderly who are at risk of nursing home placement.

More

Call us to learn more:
1-800-791-9233 / TTY: 711

Monday–Friday, 8:00 a.m. to 7:00 p.m.

Call us to learn more:
1-800-791-9233
TTY: 711

This plan is available in the following counties:

 Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, De Soto, Duval, Escambia, Flagler, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okaloosa, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton and Washington.

UnitedHealthcare Health & Home Connection

Our Health & Home Connection Plan is for people who need long-term support and care to live safely in their own home. This plan provides a wide range of long-term care support and services. You can choose your own specialists. And you get in-home services to help with daily activities. Choose “View Plan” to see what our plan can do for you.

More

Call us to learn more:
1-800-791-9233 / TTY: 711

Monday–Friday, 8:00 a.m. to 7:00 p.m.

Call us to learn more:
1-800-791-9233
TTY: 711

This plan is available in the following counties:

 Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, De Soto, Duval, Escambia, Flagler, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okaloosa, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton and Washington.

UnitedHealthcare Community Plan (Medicaid(MMA) and LTC)

The Florida Medicaid Plans offer a range of benefits along with extras that you may find useful.


Our Medicaid(MMA) plan covers children, families, pregnant women and single adults who may qualify based on income. UnitedHealthcare Health & Home Connection is a coordinated care management program for community-based elderly who are at risk of nursing home placement.

Please click on the links below to find out more about each plan, including benefits.


UnitedHealthcare Community Plan Mediciad(MMA)


UnitedHealthcare Health & Home Connection

More

Call us to learn more:
MMA: 1-888-716-8787
LTC: 1-800-791-9233
/ TTY: 711

8 a.m. - 8 p.m. local time.
Monday - Friday.

Call us to learn more:
MMA: 1-888-716-8787
LTC: 1-800-791-9233

TTY: 711

This plan is available in the following counties:

 Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Lafayette, Lake, Levy, Manatee, Marion, Miami-Dade, Monroe, Nassau, Polk, Putnam, St. Johns, Sumter, Suwannee, Union and Volusia.