Skip to main content
Close
For Members (Opens in a new tab)
Main Menu
Main Content

Florida Health Plans

Looking for low-cost or no-cost health insurance? We offer Medicaid plans. We also offer dual health plans for people with both Medicaid and Medicare.

UnitedHealthcare continues to partner with state and local public health departments, following guidance and protocols appropriate to our members that are provided by the U.S. Centers for Disease Control and Prevention (CDC), and state and local public health departments that are appropriate for our members. Please review the UnitedHealthcare Coronavirus (COVID-19) Information. To learn more, go to CDC.gov. 

You can also find information on the State website https://floridahealthcovid19.gov/

We offer 20 health plans in Florida

Enter a 5-digit ZIP code, 2-letter state abbreviation or full state name.

Filter By Plan Types X Clear Filter

  • 17

    Dual Eligible Plans
    (Medicare - Medicaid)

    View Plans | Check Eligibility

    Dual Eligible Plans <br>(Medicare - Medicaid)

    You might qualify for Dual Eligible Plans if...

    • You are under age 65 and qualify on the basis of disability or other special situation OR you are at least 65 years old and receive Extra Help or assistance from your state.
    • You're a U.S. citizen or a legal resident who has lived in the U.S. for at least five consecutive years.
    • You live in the plan's service area.
    View Dual Eligible Plans
    (Medicare - Medicaid)
    Don't qualify? Find other Medicare plans at UHCMedicareSolutions.com (Opens in a New Tab)

  • 3

    Medicaid Plans

    View Plans

    Medicaid Plans

You might qualify for Dual Eligible Plans if...

  • You are under age 65 and qualify on the basis of disability or other special situation OR you are at least 65 years old and receive Extra Help or assistance from your state.
  • You're a U.S. citizen or a legal resident who has lived in the U.S. for at least five consecutive years.
  • You live in the plan's service area.
View Dual Eligible Plans
(Medicare - Medicaid)
Don't qualify? Find other Medicare plans at UHCMedicareSolutions.com (Opens in a New Tab)

Filter by Plan Year (Dual Eligible Plans only)

Viewing All Results

2021 UnitedHealthcare Dual Complete® LP - FL (HMO D-SNP)

H1045-039-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Brevard, Charlotte, Clay, Duval, Flagler, Hernando, Hillsborough, Indian River, Lee, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, and St. Johns.

Benefits & Features

  • OTC Items - Debit and Food Allowance

    Up to $1,060 per year to buy OTC products, plus $600 per year for healthy foods

  • Dental

    Up to $3500 for covered types of preventive and comprehensive dental services

  • Prescription Drug Coverage

    $0 drug copays on all tiers of covered medications with option for home delivery

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2021 UnitedHealthcare Dual Complete® RP - FL (Regional PPO D-SNP)

R0759-003-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

This plan is available in all counties.

Benefits & Features

  • OTC Items - Catalog

    Up to $640 per year to buy over-the-counter products for home delivery

  • Dental

    Up to $2000 for covered types of preventive and comprehensive dental services

  • Transportation

    $0 copay for $60 one-way rides to or from a doctor’s office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2021 UnitedHealthcare Dual Complete® Choice (PPO D-SNP) 2021 UnitedHealthcare Dual Complete® Choice (PPO D-SNP)

H1889-002-001

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

Benefits & Features

To reveal Benefits & Features, select your county.

  • OTC Items - Debit and Food Allowance

    Up to $1,060 per year to buy OTC products, plus $300 per year for healthy foods

  • Dental

    Up to $3,000 for covered types of preventive and comprehensive dental services

  • Prescription Drug Coverage

    $0 drug copays on all tiers of covered medications with option for home delivery

For plan details and online enrollment, select your county

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2021 UnitedHealthcare Dual Complete® Choice (PPO D-SNP) 2021 UnitedHealthcare Dual Complete® Choice (PPO D-SNP)

H1889-002-002

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

Benefits & Features

To reveal Benefits & Features, select your county.

  • OTC Items - Debit and Food Allowance

    Up to $960 per year to buy OTC products, plus $300 per year for healthy foods

  • Dental

    Up to $2500 for covered types of preventive and comprehensive dental services

  • Prescription Drug Coverage

    $0 drug copays on all tiers of covered medications with option for home delivery

For plan details and online enrollment, select your county

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. to 8 p.m. local time, 7 days a week   1-844-812-5967    TTY 711

2021 Preferred Medicare Assist Plan 1 (HMO D-SNP)

H1045-012-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • Dental

    Receive covered types of preventive and comprehensive dental services

  • Referral

    Access to our large provider network with no specialty referrals required

  • Transportation

    $0 copay for unlimited rides to or from a doctor’s office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2021 Preferred Medicare Assist Plan 2 (HMO D-SNP)

H1045-053-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • OTC Items - Debit and Food Allowance

    Up to $1,600 per year to buy OTC products, plus $600 per year for healthy foods

  • Dental

    Receive covered types of preventive and comprehensive dental services

  • Prescription Drug Coverage

    $0 drug copays on all tiers of covered medications with option for home delivery

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-866-231-7201    TTY 711

2021 Preferred Medicare Assist Palm Beach (HMO D-SNP)

H1045-038-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Palm Beach.

Benefits & Features

  • Dental

    Receive covered types of preventive and comprehensive dental services

  • Telehealth Medical

    $0 copay virtual provider visits to get help with non-emergency medical conditions

  • Transportation

    $0 copay for unlimited rides to or from a doctor’s office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2021 Medica HealthCare Plans MedicareMax Plus (HMO D-SNP)

H5420-006-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • Dental

    Receive covered types of preventive and comprehensive dental services

  • Telehealth Medical

    $0 copay virtual provider visits to get help with non-emergency medical conditions

  • Transportation

    $0 copay for unlimited rides to or from a doctor’s office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 Preferred Medicare Assist Plan 1 (HMO D-SNP)

H1045-012-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • Referral

    Access to our large provider network with no referrals needed

  • Dental coverage

    Receive covered types of preventive and comprehensive dental

  • Routine vision care

    $0 copay for 1 routine eye exam and $300 allowance for eyewear

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 Preferred Medicare Assist Palm Beach (HMO D-SNP)

H1045-038-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Palm Beach.

Benefits & Features

  • Dental coverage

    Receive covered types of preventive and comprehensive dental

  • Routine vision care

    $0 copay for 1 routine eye exam and $300 allowance for eyewear

  • Routine hearing coverage

    Routine hearing exam and coverage for a broad selection of hearing aid styles

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 UnitedHealthcare Dual Complete® LP - FL (HMO D-SNP)

H1045-039-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Brevard, Charlotte, Clay, Collier, Duval, Flagler, Hernando, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, and Volusia.

Benefits & Features

  • OTC+Healthy Food

    $140 a month on a prepaid card for OTC and covered groceries in-store or online

  • Prescription drug coverage

    $0 copay on covered generic and brand-name prescriptions including home delivery

  • Dental coverage

    Up to $3500 for covered types of preventive and comprehensive dental

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 Preferred Medicare Assist Plan 2 (HMO D-SNP)

H1045-053-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • No referrals required

    Access to our large provider network with no referrals needed

  • Prescription drug coverage

    $0 copay on covered generic and brand-name prescriptions including home delivery

  • Routine vision care

    $0 copay for 1 routine eye exam and $300 allowance for eyewear

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-866-231-7201    TTY 711

2022 UnitedHealthcare Dual Complete® Choice (PPO D-SNP) 2022 UnitedHealthcare Dual Complete® Choice (PPO D-SNP)

H1889-002-001

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

Benefits & Features

To reveal Benefits & Features, select your county.

  • OTC+Healthy Food

    $125 a month on a prepaid card for OTC and covered groceries in-store or online

  • Prescription drug coverage

    $0 copay on covered generic and brand-name prescriptions including home delivery

  • Dental coverage

    Up to $3000 for covered types of preventive and comprehensive dental

For plan details and online enrollment, select your county

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 UnitedHealthcare Dual Complete® Choice (PPO D-SNP) 2022 UnitedHealthcare Dual Complete® Choice (PPO D-SNP)

H1889-002-002

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

Benefits & Features

To reveal Benefits & Features, select your county.

  • OTC+Healthy Food

    $125 a month on a prepaid card for OTC and covered groceries in-store or online

  • Prescription drug coverage

    $0 copay on covered generic and brand-name prescriptions including home delivery

  • Dental coverage

    Up to $3000 for covered types of preventive and comprehensive dental

For plan details and online enrollment, select your county

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. to 8 p.m. local time, 7 days a week   1-844-812-5967    TTY 711

2022 MedicareMax Plus 1 (HMO D-SNP)

H5420-006-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • Dental coverage

    Receive covered types of preventive and comprehensive dental

  • Routine vision care

    $0 copay for 1 routine eye exam and $200 allowance for eyewear

  • Routine transportation

    $0 copay for unlimited rides to or from a doctor’s office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 UnitedHealthcare Dual Complete® RP - FL (Regional PPO D-SNP)

R0759-003-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility. 

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Preferred Provider Organization (PPO) plan. You have access to a local network of doctors and hospitals. Plus, you can see any provider outside the network nationwide that participates in Medicare and accepts the plan. You may pay a higher copay or coinsurance when you see an out-of-network provider.

This plan is available in all counties.

Benefits & Features

  • Dental coverage

    Up to $2000 for covered types of preventive and comprehensive dental

  • OTC Products

    $165 a quarter in credits for over-the-counter products for home delivery

  • Routine vision care

    $0 copay for 1 routine eye exam and $200 allowance for eyewear

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

2022 MedicareMax Plus 2 (HMO D-SNP)

H5420-013-000

Monthly Premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services.

Broward and Miami-Dade.

Benefits & Features

  • Dental coverage

    Receive covered types of preventive and comprehensive dental

  • Prescription drug coverage

    $0 copay on covered generic and brand-name prescriptions including home delivery

  • Routine transportation

    $0 copay for unlimited rides to or from a doctor's office or pharmacy

Enroll in Plan (opens modal window) View Plan Details Check Eligibility (opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

UnitedHealthcare Community Plan Medicaid (MMA)

Our Medicaid(MMA) plan is for pregnant women, children and adults who meet income requirements. Choose “View Plan” to see what our plan offers you.

Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Lafayette, Lake, Levy, Manatee, Marion, Miami-Dade, Monroe, Nassau, Polk, Putnam, St. Johns, Sumter, Suwannee, Union, and Volusia.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or to find a new one.

  • Medicines

    Fill your prescriptions at local pharmacies.

  • Pregnancy Care

    Pregnant mothers get extra care and support to keep you and your baby healthy.

View Plan Details

Call us to learn more:  24 Hours a day. 7 days a week. 1-888-716-8787 / TTY: 711

UnitedHealthcare Health & Home Connection

UnitedHealthcare Health & Home Connection is a coordinated care management program for community-based elderly who are at risk of nursing home placement.

Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Lafayette, Lake, Levy, Manatee, Marion, Miami-Dade, Monroe, Nassau, Polk, Putnam, St. Johns, Sumter, Suwannee, Union, and Volusia.

View Plan Details

Call us to learn more:  Monday - Friday, 8:00am to 7:00pm. 1-800-791-9233 / TTY: 711

UnitedHealthcare Community Plan (Medicaid (MMA) and LTC)

The Florida Medicaid Plans offer a range of benefits along with extras that you may find useful. 

Our Medicaid(MMA) plan covers children, families, pregnant women and single adults who may qualify based on income. UnitedHealthcare Health & Home Connection is a coordinated care management program for community-based elderly who are at risk of nursing home placement. 

Please click on the links below to find out more about each plan, including benefits. 

Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Lafayette, Lake, Levy, Manatee, Marion, Miami-Dade, Monroe, Nassau, Polk, Putnam, St. Johns, Sumter, Suwannee, Union, and Volusia.

View Plan Details

Call us to learn more:  Monday - Friday, 8 a.m. to 8 p.m. 

MMA: 1-888-716-8787  LTC: 1-800-791-9233 / TTY: 711

Disclaimer Information
(scroll within this box to view)

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Nurseline Disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan)

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) information, please contact our Member Services at 1-844-445-8328 (TTY 711) from 7 a.m. to 8 p.m. Monday through Friday (voice mail available 24 hours a day/7 days a week) for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio (plan Medicare-Medicaid), comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al 1-844-445-8328 (TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del día, los 7 días de la semana).

UnitedHealthcare Connected® (Medicare-Medicaid Plan)

UnitedHealthcare Connected® (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

UnitedHealthcare Connected® Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call 1-877-542-9236, TTY 711, 8 a.m. - 8 p.m., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al 1-877-542-9236, TTY 711, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

Availability of Non-English Disclaimer

ATTENTION: If you speak an alternative language, language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711.

ATENCIÓN: Si habla Español, hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711.

Star Ratings Disclaimer

Medicare evaluates plans based on a 5-Star rating system.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected® has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 2017 based on a review of UnitedHealthcare Connected’s Model of Care.

Important Provider Information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act Notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper Directory Requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate Information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 888-638-6613 TTY 711.

This site contains documents in PDF format. PDF (Portable Document Format) files can be viewed with Adobe® Reader®. If you don't already have this viewer on your computer, download it free from the Adobe website.

Last Updated: 07.22.2021 at 01:15 PM CDT

Y0066_UHCCPwebsite

© 2021 UnitedHealthcare Services, Inc. All rights reserved.