We’re here to help you access care and resources for Coronavirus (COVID-19)

We have teams of doctors, providers, and experts who are working with state and local health departments, as well as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We want to help you learn about Coronavirus (COVID-19) so you can protect yourself and the people around you. If you think you should be tested, want to talk to a health care provider, need medical care, or have questions about your out-of-pocket costs and benefits, we can help.  

It's very important to be tested. It's very important that if you test positive for Coronavirus (COVID-19), that you are treated as soon as possible. To help with this, UnitedHealthcare is waiving member cost-sharing for the treatment of COVID-19 based on confirmed positive diagnosis until January 20, 2020 for Medicare Advantage, Medicaid, Individual and Group Market fully insured health plans. Implementation for self-funded employer customers may vary. 

Learn more about coverage for testing, visits, treatment and additional benefits. If you have questions, call the number on your member ID card or sign in to your health plan account

Together, we can help you protect your health and the health of your loved ones.

Latest update on Coronavirus (COVID-19)

UnitedHealthcare Extends Temporary Programs Changes Through December 31, 2020

UnitedHealthcare recognizes that the persistence of COVID-19 cases across the country continues to have an impact on the health care system – both for COVID-19 related care as well as for regular preventive visits. To provide ongoing support to members and providers, UnitedHealthcare is extending many of the COVID-19 temporary program, process and coverage changes for in-network care through December 31, 2020 details, including applicable benefit plans and service information, can be found online.

Specifically, the temporary changes include:

  • Cost share waivers for COVID-19 testing-related visits, testing (diagnostic and antibody) and treatment
  • Telehealth coverage for COVID-19-related services for both in- and out-of-network providers
  • Telehealth coverage for non-COVID-19-related services for in-network providers

Implementation of these temporary changes may vary by health plan. State-specific and Medicaid rules, regulations, date limitations or exclusions may also apply.

To help support you, our Summary of COVID-19 Dates by Program summarizes the temporary measures for easy reference. And, the COVID-19 Testing and Treatment Billing Guide has helpful coding guidance to assist with claim submissions.

UnitedHealthcare thanks all health care professionals for their continued efforts toward helping our members and communities stay healthy. During this unique and challenging time, ensuring that our members can access the care they need is critically important.

We’ll continue to monitor updates from the CDC, Centers for Medicare & Medicaid Services (CMS) as well as state and local public health departments and adjust our processes accordingly. For UnitedHealthcare COVID-19 related resources for providers, learn more at UHCprovider.com/covid19.

UnitedHealth Group commits $1.5 billion of additional support to help and care for the individuals, customers and partners that we serve. Read more.  


Help with Coronavirus coverage

We want to make finding out about coverage easy for you. 

  • What’s covered for Coronavirus (COVID-19)
  • What to do if you need a test
  • How we are supporting people at high risk
  • Additional trusted information

Talk to a provider from home

You may be able to talk to a health care provider from your home.

  • 24/7 access to a health care provider
  • Routine and urgent medical care
  • Physical, occupational and speech therapies
  • Outpatient behavioral care 

Helpful information about Coronavirus (COVID-19)

Frequently Asked Questions

We've put together Common Questions on Coronavirus (COIVD-19) to help our members find information.

How to talk to kids about Coronavirus (COVID-19)

Children may feel stressed, misbehave or not feel like talking. Dr. Deneen Vojta, Chief Medical Officer at UnitedHealth Group, pediatrician and mom, gives advice on what to say to your kids.

The CDC has the latest information about Coronavirus (COVID-19)

You'll find more help around what to do if you are sick, how to protect your health and more.  Visit the links below or go to the CDC for the latest information on COVID-19


The benefits described on this website describe federal requirements and UnitedHealthcare national policy, additional benefits may be available in some states and under some plans. 

This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative  or call the number on your member ID card.