Emergency Dental Benefit (PDF 56.53 KB)
LTC Transportation Changes Effective February 23, 2017 (PDF 34.55 KB)
Dental Benefits for LTC Members Who Are 21 Years of Age and Older (PDF 409.71 KB)
If you have questions or concerns about your medical care, you should talk about them with your case manager, PCP or the provider that is treating you first. If you are not happy about UnitedHealthcare Community Plan, your doctor, or any part of your health care, you can file a grievance (complaint). You can call UnitedHealthcare Community Plan Member Services to file a grievance over the phone or you can send your grievance in writing. Call 1-800-293-3740 for UnitedHealthcare Community Plan. For more information, refer to your Member Handbook.
If UnitedHealthcare Community Plan has denied a service that you think you should receive, you can file an appeal. The appeal can be written or verbal. If you want to file a verbal appeal, call Member Services. Call 1-800-293-3740 for UnitedHealthcare Community Plan. The appeal can be written or verbal. Call UnitedHealthcare Community Plan Member Services at 1-800-293-3740 to file a verbal appeal. For more information, refer to your Member Handbook.
UnitedHealthcare Community Plan Privacy Practice Notice (PDF 197.42 KB)
Notice for Dual Eligible Members - March 9, 2012 (PDF 91.87 KB)
Incontinence Briefs for Members (PDF 88.39 KB)
ALTCS Member Benefit Change
AHCCCS Restores Coverage of Transplants for Adults (PDF 100.29 KB)
ALTCS Member Benefit Change (PDF 15.43 KB)
ALTCS Performance Measures
Flu Resources for Spanish Speakers
The Flu and Your Family Poster (Español) (PDF 1.49 MB)
The Flu and Business Poster (Español) (PDF 1.43 MB)
The Flu and Your Family Flyer (Español) (PDF 387.45 KB)
The Flu Guide (Español) (PDF 240.07 KB)
Clinical Practice Guidelines
Click here to view our Clinical Practice Guidelines.
Member Benefit Change (PDF 15.43 KB)
If you're ready to quit smoking—or just thinking about it—visit the Arizona Smokers Helpline for free help, including an online Tobacco Quit Planning Tool.
Prior Authorization / Notification Criteria
UnitedHealthcare Community Plan Member Satisfaction Survey 2017 (PDF 96.66 KB)
UnitedHealthcare Community Plan Member Satisfaction Survey 2016 (PDF 405.61 KB)
UnitedHealthcare Community Plan Member Satisfaction Survey 2015 (PDF 282.55 KB)
Link to AHCCCS Member Satisfaction Surveys
Contractor Provider Survey Results 2017 (PDF 58.15 KB)
Sesame Street and Autism, Resources for Parents https://autism.sesamestreet.org/
Southwest Autism Research & Resource Center https://www.autismcenter.org/
Arizona Autism Coalition https://www.azautism.org/
Raising Arizona Kids https://www.raisingarizonakids.com/special-needs-resources-arizona/autism-resources-arizona/
Raising Special Kids http://www.raisingspecialkids.org/
Autism Society of America (Arizona Chapters)
The Autism Society exists to improve the lives of all affected by autism by increasing public awareness about the day-to-day issues faced by people on the spectrum, advocating for appropriate services for individuals across the lifespan, and providing the latest information regarding treatment, education, research and advocacy.