Podiatry Benefit Notice (PDF 31.38 KB)
Benefit changes effective October 1, 2016 (PDF 88.5 KB)
Appointment Guidelines: English (PDF 167.05 KB) | Espanol (PDF 178.1 KB)
Better Member Call Experience Begins August 2015 (PDF 85.74 KB)
Orthotics Benefit Notice (PDF 35.22 KB)
MSIC Member Notification
MSIC Announcement (PDF 23.59 KB)
Phoenix Letter (PDF 25.62 KB)
Non-Phoenix Letter (PDF 520.4 KB)
Transition Presentation (PDF 258.81 KB)
Cultural Competency Plan Goals and Objectives for LTC, Acute, CRS, DDD for CYE 15 (PDF 303.97 KB)
New Outpatient Physical Therapy Benefit for Adult AHCCCS Members Beginning March 1, 2014 (PDF 84.26 KB)
Nationwide Vision is New Provider (PDF 44.39 KB)
UnitedHealthcare Community Plan has a new agreement with Nationwide Vision to provide vision care services for our members, effective November 1, 2011.
(AHCCCS) Arizona Health Care Cost Containment System
AHCCCS is Arizona's Medicaid program, designed to deliver quality health care under cutting-edge concepts of managed care. Over the years, independent evaluations repeatedly have praised the program's effectiveness. AHCCCS has received national acclaim as a model for other Medicaid programs.
AHCCCS Member and Provider Survey Results
AHCCCS Performance Measure Results
Arizona Contractor Provider Survey Results
UnitedHealthcare Community Plan Physician Satisfaction Results (PDF 76.97 KB)
Contractor Member Survey Results (Adults) (PDF 70.85 KB)
Contractor Member Survey Results (Child) (PDF 68.54 KB)
We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can download a copy of our Notice of Privacy Practices below. NOTICE OF PRIVACY PRACTICES (PDF 166.68 KB)
Community Resources and Links (PDF 139.82 KB)
The Official U.S. Government Site for People with Medicare
Learn more about children's autism with Sesame Street
Since 1997, healthfinder® has been recognized as a key resource for finding the best government and nonprofit health and human services information on the Internet. Healthfinder® links to carefully selected information and Web sites from over 1,700 health-related organizations.
Summer 2016 (English) (PDF 756.47 KB)
Summer 2014 Issue (English) (PDF 577.11 KB)
Spring 2014 Issue (English) (PDF 1.51 MB)
Spring 2008 Issue (PDF 1.11 MB)
If you have questions or concerns about your medical care, you should talk about them with your PCP or the provider that is treating you first. If you are not happy about UnitedHealthcare Community Plan, your doctor, or any part of your health care, you can file a grievance (complaint). You can call UnitedHealthcare Community Plan Member Services to file a grievance over the phone or you can send your grievance in writing. Call 1-800-348-4058 for UnitedHealthcare Community Plan. For more information, refer to your Member Handbook.
If UnitedHealthcare Community Plan has denied a service that you think you should receive, you can file an appeal. The appeal can be written or verbal. If you want to file a verbal appeal, call Member Services. Call 1-800-348-4058 for UnitedHealthcare Community Plan. The appeal can be written or verbal. Call UnitedHealthcare Community Plan Member Services at 1-800-348-4058 to file a verbal appeal. For more information, refer to your Member Handbook.