Individual care to help your child control asthma or COPD symptoms.
Does your child have trouble managing asthma symptoms? A nurse who specializes in breathing issues can really help. Benefits include a customized treatment plan and medicine to:
Help your stay active.
Do you or a loved one have a serious health problem, a behavioral health issue, a substance abuse issue or a high-risk pregnancy? If so, our care managers are in your corner. They will:
Explain medical terms in plain language.
Coordinate your doctor appointments.
Provide your care team with your medical records.
Your care manager will stay with you on your medical journey. He or she will:
Think beyond your medical and behavioral health needs.
Make sure you have support at home.
So you can focus on getting better.
Choice of Birth Center
Where you have your baby is an important choice. That’s why you can pick from nearly 100 in-network hospitals across Arizona.
We encourage you to tour the hospital’s birthing center. This way you will be familiar with it. And you’ll be more relaxed when you have your baby.
Equipment and Supplies
Your child's health and safety at home are important.
Our plan covers medical equipment ordered by your doctor. This can include supplies like:
Walkers or wheelchairs.
Trouble hearing can affect everyday life in many ways. Our plan includes services and support to help protect the hearing of members up to age 21.
Exams, therapy and tests.
Healthy First Steps
You may receive help and advice from your mom, aunts, sisters and girlfriends. Yet every pregnancy is different. This program will support you through your pregnancy.
We help you:
Find a doctor for you and your baby.
Learn about nutrition, fitness and safety.
Get supplies, including breast pumps for nursing moms.
This plan pays for all hospital expenses related to a hospital stay.
Our plan covers:
Supplies and equipment
Diagnostic tests and exams.
And after leaving the hospital, we make sure each member gets follow-up care, if needed, to continue healing at home.
You and your child’s doctor need to understand each other. Not speaking English well makes this difficult. We can arrange for a medical interpreter to be at your child’s appointment.
We also have people at member services who speak more than one language. Chances are, we have someone who speaks your language.
You can get information in your preferred language. Just ask. Then anything we write to you will only be in that language. This service is provided at no cost to you.
Health insurance is complex. We can answer your questions simply and completely.
We help you find:
Hospitals or other health facilities.
We are concerned about how you feel. Behavioral health services can help you with personal problems that may affect you and/or your family. These problems may be stress, depression, anxiety or using drugs or alcohol.
AHCCCS Complete Care members assigned to UnitedHealthcare Community Plan will receive all of their health care from UnitedHealthcare Community Plan with the exception of the first 23 hours of crisis care. If you are experiencing a behavioral health crisis call one of the phone numbers below that matches the county you live in.
Crisis Hotlines by County:
Maricopa County: 602-222-9444 or 1800-631-1314
Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties: 1-866-495-6735
Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties: 1-877-756-4090
Gila River and Ak-Chin Indian Communities: 1-800-259-3449
You may self-refer to a behavioral health provider.
NuseLine at 1-877-440-0255 available 24 hours per day / 7 days a week.
A pregnancy is an incredible journey. It’s a journey you want to make with the help of friends, family and a pregnancy doctor, or OB-GYN.
All recommended prenatal clinical visits and tests are covered by our plan.
At these visits, the clinic will:
Make sure both you and your baby are healthy.
Explain what to expect at each stage of your pregnancy.
Answer your questions.
Members accessing behavioral health services can receive up to 600 hours per benefit year (October 1st through September 30th).
Sometimes a child's health and safety requires help from community programs.
We help you connect to community services. Here they can get information about a variety of programs, like:
Food and housing assistance.
Community child care.
They can help you get much needed relief in many ways.
If you need a ride to an appointment, ask a friend, a family member or neighbor first. If you cannot get a ride UnitedHealthcare Community Plan will help you. AHCCCS Complete Care members may receive non-emergency transportation services through UnitedHealthcare Community Plan for a physical or behavioral health AHCCCS covered service.
This coverage includes:
Frames and lenses.
This benefit is offered by Nationwide Vision.
Well visits with your doctor can help keep you healthy. These visits can catch health problems early so they can be treated. Preventive services include:
Checkups for adults and children.
Care for women expecting a baby.
Routine shots and tests.
You will not have a copayment for preventive care.