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Health insurance is a benefit every Arizona family should have – especially for children. Our Arizona KidsCare Children’s Health Insurance Program (CHIP) is for children under age 19 who are not eligible for other AHCCCS health insurance. You can choose your own doctor and get extra programs that only UnitedHealthcare Community Plan provides. View the benefits below to see all that it offers.
Gila, Maricopa, Pima, and Pinal.
Information about COVID-19 is available from the Centers for Disease Control (CDC) and the Arizona Department of Health Services. The Arizona Poison Control System is now available to take COVID-19 calls from Arizona providers and the general public at 1-844-542-8201.
AHCCCS COVID-19 Information: https://azahcccs.gov/AHCCCS/AboutUs/covid19.html
AHCCCS FAQ Regarding COVID-19: https://azahcccs.gov/AHCCCS/AboutUs/covid19FAQ.html
Information from AHCCCS
When you have questions about your health, you can call a trained nurse 24/7 at 1-877-440-0255.
Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties:
Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties:
Gila River and Ak-Chin Indian Communities:
Individual care to help your child control asthma or COPD symptoms.
Does your child have trouble managing asthma symptoms? A nurse who specializes in breathing issues can really help. Benefits include a customized treatment plan and medicine to:
Do you or a loved one have a serious health problem, a behavioral health issue, a substance abuse issue or a high-risk pregnancy? If so, our care managers are in your corner. They will:
Your care manager will stay with you on your medical journey. He or she will:
So you can focus on getting better.
You get to choose your child's primary care physician (PCP) who is your child's main doctor. Use the Doctor Lookup tool to see if your doctor is in our network.
If you don’t have a doctor or if your doctor is not in our network, we can help you find a new one close to you.
Your PCP is your child's main doctor for:
Where you have your baby is an important choice. That’s why you can pick from nearly 100 in-network hospitals across Arizona.
We encourage you to tour the hospital’s birthing center. This way you will be familiar with it. And you’ll be more relaxed when you have your baby.
Checkups and dental care are covered for members up to age 21.
Exams and cleanings every six months help teeth and gums stay strong and healthy. If there is a dental problem that needs to be fixed, that’s covered as well.
Your child's health and safety at home are important.
Our plan covers medical equipment ordered by your doctor. This can include supplies like:
Trouble hearing can affect everyday life in many ways. Our plan includes services and support to help protect the hearing of members up to age 21.
Build a healthy future for you and your baby and earn great rewards with Healthy First Steps. Our program will help you take the right steps to keep you and your baby healthy. Plus you can earn $20 just for signing up.
We will help you:
This plan pays for all hospital expenses related to a hospital stay.
Our plan covers:
And after leaving the hospital, we make sure each member gets follow-up care, if needed, to continue healing at home.
You and your child’s doctor need to understand each other. Not speaking English well makes this difficult. We can arrange for a medical interpreter to be at your child’s appointment.
We also have people at member services who speak more than one language. Chances are, we have someone who speaks your language.
You can get information in your preferred language. Just ask. Then anything we write to you will only be in that language. This service is provided at no cost to you.
Our plan includes prescription drugs and refills.
We also cover over-the-counter medicines with a written order from your doctor.
And we make getting your child's medicine easy. You can fill prescriptions at:
Health insurance is complex. We can answer your questions simply and completely.
We help you find:
We are concerned about how you feel. Behavioral health services can help you with personal problems that may affect you and/or your family. These problems may be stress, depression, anxiety or using drugs or alcohol.
AHCCCS Complete Care members assigned to UnitedHealthcare Community Plan will receive all of their health care from UnitedHealthcare Community Plan with the exception of the first 23 hours of crisis care. If you are experiencing a behavioral health crisis call one of the phone numbers below that matches the county you live in.
Crisis Hotlines by County:
Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties: 1-866-495-6735
Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties: 1-877-756-4090
Gila River and Ak-Chin Indian Communities: 1-800-259-3449
You may self-refer to a behavioral health provider.
NurseLine at 1-877-440-0255 available 24 hours per day / 7 days a week.
A pregnancy is an incredible journey. It’s a journey you want to make with the help of friends, family and a pregnancy doctor, or OB-GYN.
All recommended prenatal clinical visits and tests are covered by our plan.
At these visits, the clinic will:
Members accessing behavioral health services can receive up to 600 hours per benefit year (October 1st through September 30th).
Sometimes a child's health and safety requires help from community programs.
We help you connect to community services. Here they can get information about a variety of programs, like:
They can help you get much needed relief in many ways.
If you need a ride to an appointment, ask a friend, a family member or neighbor first. If you cannot get a ride UnitedHealthcare Community Plan will help you. AHCCCS Complete Care members may receive non-emergency transportation services through UnitedHealthcare Community Plan for a physical or behavioral health AHCCCS covered service.
This coverage includes:
This benefit is offered by Nationwide Vision.
Well visits with your doctor can help keep you healthy. These visits can catch health problems early so they can be treated. Preventive services include:
You will not have a copayment for preventive care.
Once enrolled in the KidsCare program your child/children will have a monthly premium. It is important that you pay your monthly premium so your child/children do not lose their KidsCare health insurance coverage.
If you have any questions about premiums please call the AHCCCS Premium Billing Center:
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