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UnitedHealthcare Community Plan

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Hello, Arizona

We know you want the right health insurance for your needs. UnitedHealthcare plans are designed to help you get the care you need. We work with federal and state governments to manage health insurance plans for people like you. Learn more by call our member services phone number 1-800-348-4058.

Learn about plan types

Medicaid Plans

Medicaid is health insurance for people with low incomes. You might be able to get Medicaid if you're pregnant, have children or live with a disability. In some cases, other adults also may qualify. Costs to you are low and based on your ability to pay. It's important to know that Medicaid rules and coverage differ from state to state.

Dual Special Needs Plans (DSNP)

Dual special needs plans (also called "dual" plans) are for people who get both Medicaid and Medicare. Dual plans cover doctor visits, hospital stats and prescription drugs. They offer more benefits and extras than Original Medicare. You'll keep all your Medicaid benefits too.

See Plans in Arizona
Announcement

AHCCS Complete Care

Starting October 1, 2018

At UnitedHealthcare Community Plan, we are proud to be an AHCCCS Complete Care Contractor.


ANNOUNCEMENT: AHCCCS Statewide Stakeholder Forum Notification – April 2019

Please review the attached Arizona Health Care Cost Containment System (AHCCCS) fliers about upcoming statewide stakeholder forums for Home and Community Based Settings (HCBS). AHCCCS is making important changes to the HCBS program as required by the Centers for Medicare & Medicaid Services (CMS), and they'll be sharing information about the changes at the forums.

AZ Stakeholder Forum Presentation
AZ Stakeholder Forum Flyer
AZ Information Handout

 

RSVP for a Stakeholder Forum
Please plan to attend one of the stakeholder forums in April. Space is limited, so you'll need to RSVP with AHCCCS by phone or email:

  • Call 888-833-4002, ext. 6024174733
  • Email HCBS@azahcccs.gov

 

If you have a disability, you may request a reasonable accommodation, such as a sign language interpreter, when you RSVP. Requests should be made as early as possible to allow time to arrange the accommodation.

See this video to learn all about AHCCCS Complete Care. (Opens in a new tab)

AHCCCS Cuidado Completo (en espanol) (Opens in a new tab)

Scroll down to see some of the features and programs that United Healthcare Community Plan offers for its members.

Featured Programs

  • Health4Me™

    Health4Me™ Mobile App
    This free mobile app allows you to access key information on the go.
    You can search for nearby doctors, view your member handbook or view your member ID card. 
     

    The Health4Me mobile app can be downloaded to an Apple® or Android® smartphone or tablet.

    This benefit is available to members of: UnitedHealthcare Community Plan

     

    Health4Me™

  • me* Program

    me* Member Empowerment Program
    We’ve created a member-centric culture for our members, providers and employees and named it me* for Member Empowerment.  

    For members it defines goals to help make their lives healthier and happier. For providers it shows how to become more engaged in outside activities that benefit members. For employees it lays out the specifics of how to help members meet their personal goals.

    me* Program

  • MyHealthLine™

    We want to help you stay connected! As a member or guardian of a UnitedHealthcare Community Plan Arizona member, you may get health support on your mobile phone at NO COST.

    You may qualify for mobile phone service from select Lifeline service providers, at NO COST to you, under the federal Lifeline Assistance program.

    MyHealthLine™ includes:

    · Mobile health coaching programs.
    · Tips and reminders via text for you and your family to stay healthy.
    · Calls with our Member Services.

    Choose the Lifeline service that’s right for you!

    Lifeline service provider plans include DATA, TALK and TEXT at NO COST to you. Already have Lifeline? You can keep your current Lifeline service, or go online to see if you qualify to switch your Lifeline service provider.

    Apply now at UHCmyHealthLine.com. This benefit is available to members of Medicaid/AHCCCS and SSI.

    MyHealthLine™

  • Community Grants

    We recognize that the work you do is important. It is our mission to provide the support you need to design impactful community programs, seek and apply for grant funding, and continue making a real difference.

    Through our free trainings, grant guides, and support materials, our Community Grants Program can help make your programs more effective and funding efforts more productive.
     

    Community Grants

  • UnitedHealthcare Baby Blocks™

    Build a healthy future for you and your baby — and earn great rewards. Baby Blocks helps keep you and your baby healthy during pregnancy and your baby's first 15 months of life.

    Baby Blocks includes:
    • Email appointment reminders.
    • Fun program to keep track of appointments.
    • Reward cards for clothing and more.
    Earn great rewards for you and your baby by completing recommended services.

    This benefit is available to members of: UnitedHealthcare Community Plan

    UnitedHealthcare Baby Blocks™

Join the community-wherever you are.

Visit the UnitedHealthcare Community Plan on Facebook. The page includes ideas and insights for healthy living, and gives you a chance to connect with other members.

This site contains documents in PDF format. PDF (Portable Document Format) files can be viewed with Adobe® Reader®. If you don't already have this viewer on your computer, download it free from the Adobe website.


Disclaimer Information

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.  

Nurseline Disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.

UnitedHealthcare Connected™ for MyCare Ohio (Medicare-Medicaid Plan)

UnitedHealthcare Connected for MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected for MyCare Ohio (Medicare-Medicaid Plan) information, please contact our Member Services at 1-877-542-9236 (TTY 711) from 7 a.m. to 8 p.m. Monday through Friday (voice mail available 24 hours a day/7 days a week) for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare® Connected™ de MyCare Ohio (plan Medicare-Medicaid), comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al 1-877-542-9236 (TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del día, los 7 días de la semana).

UnitedHealthcare Connected™ (Medicare-Medicaid Plan)

UnitedHealthcare Connected (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

UnitedHealthcare Connected Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits and/or copayments may change on January 1 of each year.

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

Availability of Non-English Disclaimer

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711.  

ATENCIÓN: Si habla [ingrese el idioma], hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711.

Star Ratings Disclaimer

Medicare evaluates plans based on a 5-Star rating system. 

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) unitl 2017 based on a review of UnitedHealthcare Connected’s Model of Care.

Important Provider Information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act Notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper Directory Requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate Information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UHC Members should call the number on the back of their ID card, and non-UHC members can call 888-638-6613 TTY 711.

© 2019 UnitedHealthcare Services, Inc. All rights reserved.
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Last Updated: Friday, March 29, 2019