Get more of your costs and care covered with your UnitedHealthcare Dual Complete® Plan (HMO SNP)

Take advantage of your benefits. As a UnitedHealthcare Dual Complete plan member, you get many benefits and features to help you live a healthier life. These additional benefits and features are part of your health plan and we want you to take advantage of them. Here’s where you’ll find important details about your benefits and features as well as contact information if you have questions or need more information.

Dental Coverage

Protect your teeth and your gums by receiving regular dental care at no extra cost.

Coverage includes:

  • $3,000 credit toward your dental services.
  • Comprehensive services like dentures, implants, fixed bridgework and root canals.

Want to learn more?

1-800-514-4912
TTY: 711

8 a.m. to 8 p.m. local time,
Monday through Friday

(Opens in a new tab) Find a Dental Provider Near You

Over-the-Counter Debit Card

Take advantage of up to $1,500 in credits per year to buy the approved health-related items you may need. With our over-the-counter (OTC) card, you'll receive $125 in credits loaded onto your card each month, which you can use to shop at participating network retailers near you.

Covered products may include:

  • Oral care, eye and ear care items.
  • Pain relievers, cold remedies and vitamins.
  • Thermometers, blood pressure monitors and more.

Want to learn more?

(Opens in a new tab) Activate Your Card

To activate your card, call 1-800-811-4773, TTY: 711 and enter your card number and your member ID number, or visit OTC Network. You only need to activate your card once.

Vision Coverage

Checking your eyesight is important to staying healthy overall. Your benefits include a $0 copay on eye exams and you’ll also get credit towards eyewear to help you see clearer.

Vision services include:

  • One routine eye exam every year.
  • $0 copay for standard eyeglass lenses.
  • $300 credit toward glasses or contacts every 2 years.

Want to learn more?

1-800-514-4912
TTY: 711

8 a.m. to 8 p.m. local time,
7 days a week

(Opens in a new tab) Find A Vision Provider Near You

Transportation Assistance

We can help you get to plan-sponsored locations so you can take care of your health needs. Use LogistiCare to get up to 48 one-way rides per year at no extra cost to you.

Transportation coverage may include:

  • Rides to health providers like doctors, dentists and more.
  • Rides to your pharmacy.
  • Wheelchair accessible vehicles are available.

Want to learn more?

1-866-913-2497
TTY: 1-866-288-3133

8 a.m. to 5 p.m. local time,
Monday through Friday

(Opens in a new tab) Book a Ride

Hearing Coverage

Make sure you’re hearing at your best. Take advantage of your routine hearing exam and hearing aids benefit.

Benefits include:

  • $2,000 credit toward hearing aids every two years.
  • One routine hearing exam every year.
  • Support and assistance to help you hear better.

Want to learn more?

1-866-956-5400
TTY: 711

6 a.m. to 6 p.m. PT,
Monday through Friday

(Opens in a new tab) Find an Audiology Provider

24-hr. NurseLine?

Have medical questions? Log on to chat with a nurse at www.myuhc.com/communityplan, or call the number now to speak with a registered nurse 24 hours a day, 7 days a week at no extra cost.

Want to learn more?

1-877-440-9407
TTY: 711

24 hours a day,
7 days a week

(Opens in a new tab) Log on to myuhc.com/communityplan

Acupuncture Coverage

Relieve stress, pain and more with acupuncture treatment. Up to 20 routine visits per year are included with your plan at $0 copay.

Want to learn more?

1-866-785-1654
TTY: 1-888-877-5378

8 a.m. to 8 p.m. ET,
Monday through Friday

(Opens in a new tab) Find a Provider

Gym Membership

Keep yourself moving! The SilverSneakers program gives you access to participating health clubs or fitness centers at no extra cost.

  • Over 13,000 locations to choose from nationally.
  • Group classes held by certified instructors.
  • Health education meetings and social events.

Want to learn more?

1-888-423-4632
TTY: 711

8 a.m. to 8 p.m. ET,
Monday through Friday

(Opens in a new tab) Get Started with SilverSneakers

Personal Emergency Response System

Using your Personal Emergency Response System button from Philips Lifeline connects you to a trained operator quickly in any emergency situation 24 hours a day at no extra cost.

Key features include:

  • Free delivery right to your door, with either personal or professional setup
  • A lightweight button you can wear on your wrist or as a pendant that may automatically detect falls.
  • Wireless or landline compatibility, and works in any U.S. home where cellular or telephone service exists.

Want to learn more?

1-800-368-2925
TTY: 711

8:30 a.m. to 6:30 p.m. ET,
Monday through Friday

(Opens in a new tab) Learn more about your Personal Emergency Response System

Foot Care Coverage

We provide the foot exams you may need to help keep your feet healthy.

Benefits include:

  • Up to 4 foot care visits per year.
  • Help with choosing the right shoes for your feet.
  • Information on nerve damage.

Want to learn more?

1-800-514-4912
TTY: 711

8 a.m. to 8 p.m. local time,
7 days a week

(Opens in a new tab) Find a Foot Care Provider

Meal Program

Are you recovering from a hospital or skilled nursing facility stay? We’ve got your food covered. Have your meals delivered to you through our Meal Program, which includes up to 42 meals in 14 days with $0 copay. Talk with your provider about this during your next hospital visit.

Want to learn more?

1-866-204-6111
TTY: 711

7 a.m. to 6 p.m. CT,
Monday through Friday

(Opens in a new tab) Get Started with Mom’s Meals

Prescription Drugs

Need a prescription? OptumRx has thousands of prescription medications on our list that can be covered by your plan. Get more information about using your prescription drug benefits, managing your prescriptions, pharmacy information and more.

Want to learn more?

1-877-889-6358
TTY: 711

24 hours a day,
7 days a week

(Opens in a new tab) Sign in to OptumRx

Refer to your Evidence of Coverage (Opens in a new tab) for more information about your benefits.

There’s more here for you.

Health4Me app icon

Access your plan features in a snap.

Download our Health4Me app on your smartphone to see your plan details quickly and easily.

Hint for members: use the same username and password you use to access myuhc.com/CommunityPlan.