Shortcut Navigation: end skip-nav
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan

STAR Kids

Glossary


A

ADVANCE DIRECTIVE – A decision about your healthcare that you make ahead of time in case you are ever unable to speak for yourself. This will let your family and your doctors know what decisions you would make if you were able to.

ASC/SPU – Ambulatory surgical center / short procedure unit.

AUTHORIZATION – An O.K. or approval for a service.

Return to top of page

B

BENEFITS – Services, procedures and medications that CHIP will cover for you.

Return to top of page

C

CLINICAL CARE MANAGEMENT – One-on-one help by a nurse providing education and coordination of CHIP benefits, tailored to your needs.

Return to top of page

D

DISENROLLMENT – To stop your membership in CHIP.

Return to top of page

E

EMERGENCY – When you reasonably believe that your health is in serious danger.

Return to top of page

F

FEDERAL POVERTY LEVEL (FPL) – Poverty income thresholds by family size that are annually updated by the Census Bureau for inflation.

FRAUD – An untruthful act – an example is someone other than you using your CHIP member ID card and pretending to be you.

Return to top of page

G

Return to top of page

H

HOME HEALTH AGENCY – A company hired by CHIP to provide care for you in your home.

Return to top of page

I

ID CARD – Identification card – a card that says you are a CHIP member. You should have this card with you at all times.

INFORMED CONSENT – You agree to all medical treatments.

INPATIENT – When you are admitted into a hospital for a length of time.

Return to top of page

J

Return to top of page

K

Return to top of page

L

Return to top of page

M

MEDICAL NECESSITY – Your health care provider decides if a treatment, admission, procedure, medical supply, equipment, service or supply is medically necessary.

MEMBER – A person who is eligible for CHIP.

Return to top of page

N

Return to top of page

O

OUTPATIENT – When you have a procedure done that does not require a hospital stay overnight.

Return to top of page

P

PROVIDER – Any medical professional that CHIP has contracted with to take care of you.

PROVIDER DIRECTORY – A list of providers who participate with CHIP to help take care of your healthcare needs.

PRIMARY CARE PHYSICIAN (PCP) – A doctor you choose to be your family physician. They have their own private practices.

PRIOR AUTHORIZATION – The process for any service that needs an O.K. from CHIP before it can take place.

Return to top of page

Q

Return to top of page

R

REFERRAL – When you and your primary care provider agree you need to see another doctor, your primary care provider will send you to a CHIP specialist.

Return to top of page

S

SELF-REFERRED SERVICES – Services for which you do not need to see your primary care provider for a referral.

SPECIAL NEEDS UNIT (SNU) – A voluntary service offered by CHIP that can give you extra help in understanding and using your benefits if you have a disability or other special need.

SPECIALIST – A doctor that has specific, detailed training in one certain medical field.

Return to top of page

T

TANF – Temporary Assistance for Needy Families.

TREATMENT – The care that you may receive from doctors and facilities.

Return to top of page

U

URGENT CARE – When you need care, treatment or medical advice within a 24-hour time period.

Return to top of page

V

Return to top of page

W

WIC – Women, Infants and Children program, a supplemental nutrition program that provides nutritious food, education support and health care referrals for women, infants and children.

Return to top of page

X

Return to top of page

Y

Return to top of page

Z

Return to top of page

Questions?

Ready to get started?

Call Us:
1-877-597-7799
TTY: 711

Monday - Friday
8 a.m. - 5 p.m. local time

Lookup Tools

Doctor Lookup

Search for doctors, hospitals and specialists.

Provider Directories
View Drug List

Find medications covered by this plan.

Pharmacy Lookup

Find a pharmacy near you.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook

Learn More

UnitedHealthcare Community Plan –
STAR Kids