Texas – CHIP - Member Information

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Children's Health Insurance Program (CHIP)

Member Information

Toll-Free Telephone Numbers

 

Member Services

(8 a.m. to 8 p.m. Monday through Friday  
1-888-887-9003 TDD/TTY (for hearing impaired  711)

• After hours, please contact NurseLine.
• Se Habla Español.
• Interpreter services available.
• How to access covered services.

Behavioral Health and Substance Abuse Services

(for CHIP members and CHIP Perinate Newborn members)

Optum Behavioral Health

1-800-495-5660

• Available 24 hours, 7 days a week.
• Interpreter services available.
• Authorizations, referrals and benefit verification.
• Se Habla Español.

24/7 NurseLine

Available 24 hours a day, 7 days a week  
1-800-850-1267
If you have an emergency or a crisis, call 911.

Dental Care

(for CHIP members and CHIP Perinate Newborn members)
DentaQuest
1-800-508-6775
MCNA Dental  
1-855-691-6262

Texas CHIP Program Helpline    
1-800-647-6558

Texas Health and Human Services Commission
1-800-252-8263

Vision Care  
1-888-887-9003 (for CHIP members and CHIP Perinate Newborn members)

Prescription Drugs
1-888-887-9003

Medicaid Fraud Notice from Health and Human Services Commission (HHSC)

Important notice about Medicaid Fraud: English (PDF 217.82 KB) | Espanol (PDF 218.46 KB)

Zika Help - Mosquito Repellent Is Now a Benefit

Texas Medicaid now covers certain mosquito repellent products as a Medicaid benefit for the prevention of Zika virus. Learn more about the details of coverage. (PDF 300.01 KB)

National Flu Campaign Questions and Answers

National Flu Campaign Questions and Answers: English (PDF 60.85 KB) | Español (PDF 69.53 KB) 

Just for Teens

Just for Teens (PDF 5.1 MB) 

Member Handbook

Member Handbook (PDF 777.01 KB) (English)
Member Handbook (PDF 820.16 KB) (Español)

Member Newsletters
Member Newsletters

Fall 2017 Issue English (PDF 473.79 KB) | Español (PDF 423.53 KB)

Spring 2016 Issue English (PDF 516 KB) | Español (PDF 525.05 KB)

Fall 2015 Issue English (PDF 2 MB) | Español (PDF 522.5 KB)
Summer 2015 Issue English  (PDF 647.8 KB)| Español (PDF 639.99 KB)
Spring 2015 Issue English (PDF 615.75 KB) | Español (PDF 645.63 KB)
Winter 2015 Issue English (PDF 600.73 KB) | Español (PDF 684.53 KB)
Fall 2014 Issue English (PDF 2.39 MB) | Español (PDF 2.45 MB)
Summer 2014 Issue English (PDF 683.16 KB) | Español (PDF 682.54 KB)
Spring 2014 Issue (English) (PDF 818.91 KB) 
Spring 2014 Issue (Español) (PDF 805.29 KB) 
Winter 2014 Issue (English) (PDF 1.13 MB) 
Winter 2014 Issue (Español) (PDF 1.17 MB) 
Fall 2013 Issue (English) (PDF 728.77 KB) 
Fall 2013 Issue (Español) (PDF 714.21 KB) 
Summer 2013 Issue (English) (PDF 791.43 KB) 
Summer 2013 Issue (Español) (PDF 993.49 KB) 
Spring 2013 Issue (English) (PDF 845.57 KB) 
Spring 2013 Issue (Español) (PDF 922.4 KB) 
Winter 2013 (English) (PDF 571.29 KB) 
Winter 2013 (Español) (PDF 585.19 KB)

Questions?

Ready to get started?

Call Us:
1-888-887-9003
TTY: 711

Monday - Friday
8 a.m. - 8 p.m. local time

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Children's Health Insurance Program (CHIP)