When the Department of Public Welfare (DPW) completed its selection process for identifying managed care organizations that would enroll Medical Assistance recipients in selected counties, UnitedHealthcare was not one of the managed care organizations selected. As a result, as of October 1, 2012, we will no longer be able to provide services for Medical Assistance recipients who live in Clarion, Crawford, Erie, Forest, Jefferson, Mercer and Warren counties. Medical Assistance recipients can call Pennsylvania Enrollment Services toll free at 1-800-440-3989 (TTY 1-800-618-4225) Monday – Friday 8 a.m. to 6 p.m. and Saturday 8 a.m. to 12 p.m. in finding other options. This will NOT affect any of our CHIP or Medicare member, YOUR MEMBERSHIP AND BENEFITS WILL REMAIN THE SAME.

These materials tell you about your plan and benefits. They also tell what you should do if you have an emergency.

National Flu Campaign Questions and Answers: English (PDF 50.39 KB) | Español (PDF 53.95 KB)

Member Handbook (English) (PDF 804.79 KB)
Stop Smoking Insert (PDF 19.01 KB)
Members Handbook (Español) (PDF 830.01 KB)
Rights and Responsibilities (PDF 288.64 KB)

Member Forms

Pharmacy Direct Member Reimbursement Form (PDF 61.94 KB)

Member Newsletters

Winter 2013 (English) (PDF 658.53 KB)
Winter 2013 (Español) (PDF 659.97 KB)
Fall 2012 (English) (PDF 1.13 MB)
Fall 2012 (Español) (PDF 1.12 MB)
Summer 2012 (English) (PDF 1.61 MB)
Summer 2012 (Español) (PDF 1.72 MB)
Spring 2012 (English) (PDF 1.16 MB)
Spring 2012 (Español) (PDF 1.13 MB)
Winter 2012 (English) (PDF 868.09 KB)
Winter 2012 (Español) (PDF 911.47 KB)
Fall 2011 (English) (PDF no size)
Fall 2011 (Español) (PDF 755.79 KB)
Summer 2011 (English) (PDF 717.68 KB)
Summer 2011 (Español) (PDF 692.51 KB)
Spring 2011 (English) (PDF 714.62 KB)
Spring 2011 (Español) (PDF 700.13 KB)
Winter 2011 (English) (PDF 948.26 KB)
Winter 2011 (Español) (PDF 635.28 KB)
Fall 2010 (English) (PDF 645.95 KB)
Fall 2010 (Español) (PDF 626.92 KB)
Summer 2010 (English) (PDF 918.58 KB)
Summer 2010 (Español) (PDF 974.51 KB)
Spring 2010 (English) (PDF 778.36 KB)
Spring 2010 (Español) (PDF 803.1 KB)
Winter 2009-2010 (English) (PDF 575.36 KB)
Winter 2009-2010 (Español) (PDF 5.11 MB)
Fall 2009 (English) (PDF 10.4 MB)
Fall 2009 (Español) (PDF 18.16 MB)
Summer 2009 (English) (PDF 575.04 KB)
Summer 2009 (Español) (PDF 13.48 MB)
Spring 2009 (English) (PDF 6.13 MB)
Spring 2009 (Español) (PDF 924.71 KB)
Winter 2008-2009 (English) (PDF 5.0 MB)
Winter 2008-2009 (Español) (PDF 962.36 KB)
Fall 2008 (English) (PDF 9.86 MB)
Fall 2008 (Español) (PDF 1.94 MB)
Summer 2008 (English) (PDF 1.51 MB)
Summer 2008 (Español) (PDF 17.57 MB)
Spring 2008 (English) (PDF 9.01 MB)
Spring 2008 (Español) (PDF 4.01 MB)
Winter 2007-2008 (English) (PDF 4.05 MB)
Winter 2007-2008 (Español) (PDF 1.25 MB)