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UnitedHealthcare Community Plan
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Frequently Asked Questions

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UnitedHealthcare Community Plan M*Plus

Through UnitedHealthcare you and all covered members of your family will receive many healthcare benefits. To get more information about your covered benefits, please read your UnitedHealthcare Community Plan Member Handbook or call Member Services at 1-888-216-0015 (Central, North, West Florida) or 1-888-716-8787 (South Florida). TTY #711.

What is our mailing address?

UnitedHealthcare of Florida, Inc.
13621 NW 12th Street, Suite 300
Sunrise, FL 33323

What is Medicaid?

Medicaid is a program for people with low income who meet certain eligibility requirements and programs can vary from state-to-state. Medicare is a federal health insurance program for people who are age 65 or older, disabled persons, or those with end-stage kidney disease. Medicare eligibility is not based on income, and basic coverage is the same in each state.

What documents will I need when I apply for Medicaid?

When you apply for Medicaid, you must fill out an application form. You will also need to have various documents:

  • Information about household members (name, date of birth and Social Security number)
  • Rent or mortgage information
  • Expenses (utilities, daycare, etc.)
  • Vehicle information
  • Bank statements
  • Income (pay stubs)
  • Proof of disability or medical records showing a lasting medical condition
  • Recent medical bills
  • Proof of citizenship
  • Additional information as requested