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UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
You have selected UnitedHealthcare Personal Assist™.

UnitedHealthcare Personal Assist™

 

If you’re eligible for Medicaid, you may also be eligible for managed long-term care sponsored by the State of New York. UnitedHealthcare Personal Assist™, from UnitedHealthcare Community Plan, provides a wide range of long-term care support and services. You can choose your own specialists. And you get in-home services to help with daily activities. 

 

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Member Login

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

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Call us to learn more:
1-855-345-6582
1-855-345-MLTC
/ TTY: 711

Call us to learn more:
1-855-345-6582
1-855-345-MLTC

TTY: 711

24 hours a day.
7 days a week.

24 hours a day.
7 days a week.

Have Questions? Call Us at:
1-855-345-6582
1-855-345-MLTC
/ TTY: 711

Have Questions? Call Us at:
1-855-345-6582
1-855-345-MLTC

TTY: 711

24 hours a day.
7 days a week.

24 hours a day.
7 days a week.

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

This plan is available in the following counties:

Albany, Bronx, Broome, Erie, Kings, Monroe, New York, Oneida, Onondaga, Orange, Queens, Richmond and Rockland.

To find out if UnitedHealthcare Community Plan is offered in your county, please call 1-855-345-MLTC or 1-855-345-6582. A representative will contact you to schedule an appointment to help you apply.

More information on eligibility and enrollment can be found on the New York State Department of Health website.

Benefits & Features

Well and Sick Care

Get the care you need to be at your best — or to get better if you are injured or sick. That includes:

  • Transportation. We provide rides to and from medical visits.
  • Vision. Covers eye exams and eyeglasses every two years.
  • Dental. We cover cleanings, checkups and dental work.
  • Foot Care. More covered visits to keep your feet healthy.
  • Therapies. Physical, occupational, speech or more are covered.

Vision, Dental and Hearing Care

Make sure your sight, smile and hearing are at their best. Benefits include:

  • Vision. Covers eye exams and glasses every two years.
  • Dental. We cover cleanings, checkups and dental work.
  • Hearing. Tests, checkups and hearing aids, if needed, are provided. 

Home Care and Supplies

Get the medical care and equipment you need to live at home. Benefits include:

  • Care Coordinator. Someone to get you the services to recover safely.
  • Personal Care. Services to help you heal after illness or injury.
  • Home Meal Delivery. If you can’t safely make meals, we’ll provide them.
  • Equipment and Supplies. In-home medical and safety equipment are covered.  
  • Nurse Visits. Care after surgery or illness to recover at home.

Rides and Other Help

Sometimes you might need a little extra help using your health plan. For those times, you can rely on:

  • Transportation. We pay for rides to and from medical visits or the pharmacy.
  • Member Services. Your benefit questions are answered 24/7.
  • Adult Day Care. Friendship and social activities in a safe setting.
  • Emergency Response System. Sends an urgent request for someone to check on you.
  • Respite Care. In-home help to give your caregiver a rest.
  • Nutrition Coaching. Helpful advice to improve your diet.

Questions?

Ready to get started? Call us at 1-855-345-6582
1-855-345-MLTC
TTY: 711 24 hours a day.
7 days a week.

Questions?

Ready to get started?

Call Us:
1-855-345-6582
1-855-345-MLTC

TTY: 711

24 hours a day.
7 days a week.

Lookup Tools

Doctor Lookup

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

Pharmacy Search

Find a pharmacy near you. 

View Drug List

Find medications covered by this plan.

Member Information

Already a member? Click below to access our Member Handbook.

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook

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UnitedHealthcare Personal Assist™