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UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
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UnitedHealthcare Community Plan

New York Medicaid

The New York State Medicaid Managed Care Plan is offered through UnitedHealthcare Community Plan. It’s for New York State residents who meet the income or disability requirements.

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Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

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Information for Members in UnitedHealthcare Community Plan of New York: Emergency Services and “Surprise” Bills
Member Handbook
Behavioral Health Member Handbook - only for 21 years and up living in the 5 boroughs of NYC

Call us to learn more:
1-888-617-8979 / TTY: 711

Call us to learn more:
1-888-617-8979
TTY: 711

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Benefits:
Monday - Friday 8 a.m.-6 p.m. EST.

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Benefits:
Monday - Friday 8 a.m.-6 p.m. EST.

Have Questions? Call Us at:
1-800-493-4647 / TTY: 711

Have Questions? Call Us at:
1-800-493-4647
TTY: 711

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Benefits:
Monday - Friday 8 a.m.-6 p.m. EST.

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Benefits:
Monday - Friday 8 a.m.-6 p.m. EST.

See if your doctor or hospital is in our network. Or use this tool to find a new doctor, hospital or specialist.

This plan is available in the following counties:

Albany, Bronx, Broome, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Dutchess, Erie, Essex, Fulton, Genesee, Greene, Herkimer, Jefferson, Kings, Lewis, Livingston, Madison, Monroe, Nassau, New York, Niagara, Oneida, Onondaga, Ontario, Orange, Oswego, Queens, Rensselaer, Richmond, Rockland, Seneca, St. Lawrence, Suffolk, Tioga, Ulster, Warren, Wayne, Westchester and Wyoming.

To find out if UnitedHealthcare Community Plan is offered in your county, please call 1-800-493-4647. A representative will contact you to schedule an appointment to help you apply.

More information on eligibility and enrollment can be found on the New York State of Health website.

For more information about Child Health Plus or Medicaid, call New York Health Options at 1-800-541-2831.  

To learn more about applying for health insurance through NY State of Health, The Official Health Plan Marketplace, visit www.nystateofhealth.ny.gov or call 1-855-355-5777.

Benefits & Features

Well and Sick Care

Get the care you need to stay healthy — or to get better if you are injured or sick. That includes:

Choice of Doctor. Use “Doctor Lookup” to see if your doctor is in our network or to find a new one.

  • Medicines. Prescription drugs are covered with a small copay.
  • Dental. We cover cleanings, checkups and dental work.
  • Well Visits. Annual checkups can help keep you healthy.

 

Vision, Dental and Hearing Care

Make sure your sight, teeth, speech and hearing are at their best. Benefits include:

  • Vision. Covers eye exams and glasses.
  • Dental. We cover cleanings, checkups and dental work.
  • Hearing. Screenings and therapies, if needed, are provided.

Home Care and Supplies

Get the medical care and equipment you need to recover safely at home. Benefits include:

  • Care Coordinator. Someone to get you the services you need to recover safely.
  • Personal Care. Services to help you heal after illness or injury.
  • Home Meal Delivery. If you can’t safely make meals, we’ll provide them.
  • Equipment and Supplies. In-home medical and safety equipment are covered.
  • Nurse Visits. Care after surgery or illness to recover at home.

Pregnancy Care

Nothing is more important than the health and well-being of you and your baby. That’s why our plan benefits include:

  • Choice of Doctor. Find an OB-GYN you trust in our network.
  • Prenatal Visits. Care for you before your baby is born.
  • Healthy First Steps®. Extra support to help you and your baby stay healthy.
  • Choice of Birth Center. Pick from hospitals across New York.

Care for Conditions

If you have special health care needs, you can count on us. Our plan will provide the extra care and services needed. Benefits include:

  • Mental Health. Counseling and other treatments are covered.
  • Case Management. If you qualify, get personal help managing health conditions.
  • Asthma and COPD Care. Exams, testing and supplies are covered.

Questions?

Ready to get started? Call us at 1-888-617-8979 TTY: 711 24 hours a day.
7 days a week.

Questions?

Ready to get started?

Call Us:
1-888-617-8979
TTY: 711

Enrollment:
Monday - Friday 8 a.m.-8 p.m. EST.
Benefits:
24 hours, 7 days per week.

Lookup Tools

Doctor Lookup

Search for doctors, hospitals and specialists.

Pharmacy Search

Find a pharmacy near you.

View Drug List

Find medications covered by this plan.

Find a Dentist

Find a dentist near you.

Member Information

Member Website

Already a member? You have access to our member-only website. Print ID cards and more. 

Member Handbook

More Resources

Member Page

View more news, updates and resources for members.

Member Handbook
Behavioral Health Member Handbook - only for 21 years and up living in the 5 boroughs of NYC