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UnitedHealthcare Community Plan
UnitedHealthcare Community Plan

Healthy Louisiana Plan

Frequently Asked Questions

Through UnitedHealthcare Community Plan, all covered members of your family will receive many health care benefits. To get more information about your covered benefits, please read your UnitedHealthcare Community Plan Member Handbook (PDF 758.62 KB) or call Member Services at 1-866-675-1607 (TTY: 711).

Q.
What is our mailing address?
A.

UnitedHealthcare Community Plan
3838 North Causeway Blvd
Suite 3225
Metairie, LA 70002

Q.
What is Medicaid?
A.
Medicaid is a program for people with low to moderate incomes who meet certain eligibility requirements. Programs can vary from state to state.
Q.
What documents will I need when I apply for Medicaid?
A.

To apply for Medicaid, you must fill out an application form.

These items are needed when you apply:

  • Information about household members (name, date of birth, address, phone)
  • Social Security numbers for applicants
  • Health insurance cards
  • Permanent Residency Card or other proof from U.S. Citizenship & Immigration Services for applicants who are not U.S. citizens
  • Proof of Income

Some of the following documents may be needed when you apply:

  • Proof of U.S. citizenship for applicants who were not born in Louisiana and have never received Social Security Disability, Medicare, or SSI
  • Expenses (daycare, child support payments, etc.)
  • Vehicle information
  • Bank statements
  • Income (pay stubs)
  • Proof of disability or medical records showing a lasting medical condition
  • Recent medical bills
See the DHH web site for more information on how to apply for Louisiana Medicaid.

Questions?

Ready to get started?

Call Us:
1-866-675-1607
TTY: 711

Monday – Friday
7 a.m. – 7 p.m.

Lookup Tools

Doctor Lookup

Search for doctors, hospitals, and specialists.

Behavioral Health

Search for behavioral health providers and resources.

Mental Health & Substance Use Treatment Services Handbook
View Drug List

Find medications covered by this plan.

Pharmacy Lookup

Find a pharmacy near you.

Dentist Lookup

Find a dentist near you.

Member Information

Grievance & Appeals

If you wish to file a grievance regarding service UnitedHealthcare Community Plan has provided, learn more about the Grievance and Appeals process here.

Member Website

Already a member? You have access to our member-only website. Get information about your benefits and more.

Physical Health Services Handbook

More Resources

Member Page

View more news, updates and resources for members.

Physical Health Services Handbook