Does your child have trouble managing asthma or allergy symptoms? A nurse who specializes in breathing issues can really help. You'll get a customized treatment plan and medicine to help:
Live an active life.
Does your child have a serious health problem? If your child's health needs qualify, then our care managers are in your corner. They will:
Explain medical terms in plain language.
Coordinate your child's doctor appointments.
Provide your care team with your child's medical records.
Your care manager will stay with your child throughout the medical journey. He or she will:
Think beyond immediate medical needs.
Make sure you or your child has support at home.
Choice of Doctor
You can choose your child's primary care physician (PCP). Use the Doctor Lookup tool to see if your doctor is in our network.
The PCP is the main doctor for:
Treatment if you are sick or injured.
Coordination of care with specialists for certain conditions.
For members who don't have a doctor or whose doctor is not in our network, we can help find a new one close by.
If your child has diabetes, we can help. You'll get medicine, supplies and education to help your child reach and stay his or her best.
Our diabetes program also includes self-care training and classes focused on:
Planning healthy meals.
Living a healthy lifestyle.
If your child has a chronic or high-risk illness, our disease management services are designed to support you.
We have special programs for:
Durable Medical Equipment
Your child's health and safety at home are important. Our plan covers medical equipment ordered by your doctor or case manager*.
*Prior authorization may be needed for some items.
Healthy First Steps®
Our Healthy First Steps® program makes sure that both mom and baby get good medical attention.
We will help:
Find a doctor for both mother and baby.
Get good advice on nutrition, fitness and safety.
Get supplies, including breast pumps for nursing moms.
Trouble hearing can affect your child's everyday life in many ways. Our plan includes services and support to help protect hearing.
Exams, aids and tests.
Hearing aids and supplies.
After surgery or a serious illness, your child may need extra care and services to recover. This may include an in-home medical visit to check on how well your child is healing. With approval, our plan covers:
Disposable medical supplies.
An in-home medical visit.
This plan pays for all expenses related to a hospital stay, so you can focus on helping your child get better.
Hospitalization coverage includes:
Room and board.
Supplies and equipment.
Treatment and therapies.
Diagnostic tests and exams.
Lab and X-rays
Knowing what's wrong and finding it early can make all the difference for your child. Our plan covers:
Labs and testing.
X-rays, scans and other imaging.
We'll help you get the information needed for your child's health.
There are no copays for covered drugs. And we make getting your child's medicine easy. We'll provide a list of covered drugs if you have questions about what prescriptions are covered.
You can fill the prescriptions at local pharmacies in the UnitedHealthcare Community Plan network.
Sometimes you might need a little help understanding your child's health care options. With us, you have someone you can call. We'll answer your questions simply and completely.
We help you find:
Hospitals or other health facilities.
Mental health is as important as physical health. That's why we have coverage for both and many doctors in our network that can help.
Required care is 100% covered with no copay*. This includes:
Substance abuse treatment.
*Prior authorization may be needed for some services.
Medical questions and situations can come at inconvenient times. When you have questions about your child's health, you can call a nurse 24 hours a day, 7 days a week.
Our nurses will:
Listen to symptoms.
Help with care questions.
Advise you about getting care for your child at a doctor visit or an urgent care center.
Help you know when to take your child to the emergency room.
Shots and Vaccines
Routine shots help protect your child from illness. So, our plan covers:
Recommended shots and vaccines.
Unlimited Doctor Visits
There may be times when your child's health requires repeated doctor visits. Our plan does not limit the number of times your child can see a network provider. This way your child gets care when it's needed. And your doctor can see how your child's health is progressing.
Members get vision exams and eyewear. Coverage includes $100 each year toward frames or contact lenses from a network vision care provider.
Well Child Visits
Well visits with a doctor can help your child stay healthy. These visits can catch health problems early, so they can be treated. Preventive services include:
Annual checkups for children.
Routine shots and tests.
There are no copayments for preventive care.
Ready to get started?
Call the hawk-i program: 1-800-257-8563
TTY: 1-515-457-8051 or 1-888-422-2319