UnitedHealthcare Community Plan - QUEST Integration Program
Choose a Primary Care Provider (PCP):
Your Primary Care Provider is called a PCP. Each member of the UnitedHealthcare Community Plan must pick a PCP.
If you are in your second or third trimester of pregnancy and you are getting covered prenatal services, you may continue to see your OB/GYN even if he/she is not in our network. Once you have picked a PCP, you should see him or her for all your medical needs. Your PCP will provide or coordinate all of your healthcare. If you need tests or treatments that your PCP cannot provide, your PCP will refer you for this care.
Choosing a Primary Care Provider and More Tips (PDF 195.89 KB)
How to schedule an appointment:
Call your PCP to schedule an appointment. Give the office:
· Your name
· Your Member ID number (on your member ID card)
· The name of the person who needs to see the doctor (and their information if the appointment is not for you)
· The reason why you need to see the doctor.
Click here to Search for a Provider
Click here (PDF 999.47 KB) for a downloadble provider directory.
Clinical Practice Guidelines
UnitedHealthcare Community Plan has practice guidelines that help providers make healthcare decisions. These guidelines come from nationally recognized sources. UnitedHealthcare Community Plan has practice guidelines for preventive health and other health conditions.
Click here (PDF 220.63 KB) to view the entire list of guidelines or call our Member Services toll-free at 1-888-980-8728 (TTY:711) to request a printed copy.