UnitedHealthcare Community Plan
You appear to be browsing this site using Internet Explorer 6. This browser is now out of date. For safer, more reliable browsing it is recommended that you upgrade your browser to Firefox, Safari or Internet Explorer 7 or 8.
Shortcut Navigation:
Please select the state where you practice.

Reference Guides and Value Added Services


Reference Guides

STAR Kids Out-of-Network Claims Filing (PDF 34.55 KB) - 11.28.2016

CommunityCare Quick Reference Guide (PDF 151.58 KB) - 11.8.2016

Breaches in Confidential Information Quick Reference Guide (PDF 61.07 KB) - 11.3.2016

CommunityCare 2.0 User Guide (PDF 1.96 MB) - 10.26.2016

PCP Management of Member After Hour Care (PDF 42.97 KB) - 10.12.2016

Quick Reference Guide for CHIP, STAR, STAR+PLUS, STAR Kids, UnitedHealthcare Connected (MMP) and UnitedHealthcare Dual Complete 2016/2017 (PDF 1.24 MB) - 7.28.2016

Behavioral Health Toolkit for PCPs (Include Texas Health Steps Screenings) (PDF 1.27 MB) - 7.28.2016

STAR Kids Member Rights and Responsibilities (PDF 65.85 KB)  7.25.2016

Welcome STAR Kids Nov. 1, 2016: A Brochure (PDF 1.63 MB) 7.17.2016

Claims Processing Guidelines (PDF 41.25 KB)  8.1.2016

Nurse Hotline and Speciality Referrals (PDF 99.18 KB) - 8.1.2016

Electronic Statements & Payments: Adding an NPI to your Profile for Payment (PDF 38.77 KB) - 7.11.2016

How to Obtain a Breast Pump for your Patient (PDF 110.91 KB) - 11.9.2015

Home and Community Based Setting Guidelines (PDF 50.58 KB) - 10.30.2015

Value-added Services 2015/2016 Billing Codes (PDF 62.07 KB) - 9.14.2015, Value-Added Services 2015/2016 (PDF 82.11 KB) -11.9.2015

Community First Choice LTSS Provider Brochure (PDF 341.45 KB) - 7.27.2015

PCP Guide to Long Term Services and Support (PDF 1.12 MB) - 7.22.2015

PCP Asthma Action Guide with Medication Chart (PDF 660.15 KB) - 6.4.2015

UnitedHealthcare Connected (Medicare-Medicaid) Contact Sheet (PDF 316.83 KB) - 4.16.2015

Provider Quick Reference Guide 2015 (PDF 379.38 KB)

STAR Quick Reference Guide (PDF 454.56 KB)

Medicaid Rural Service Areas Resource Page (PDF 429.87 KB)

Sleep Test for Medicaid Members (PDF 126.02 KB)

Value-Added Services, Incentives, Flexible Benefits & Rewards

UnitedHealthcare Community Plan works with a provider advisory committee comprised of network care providers representative of various member services. To learn more call Customer Service at 888-887-9003. 


For information about consumer lending business in Texas including non-commercial credit, small loans, installment sales and usury, visit The Texas Office of Consumer Credit Commissioner.