UnitedHealthcare Community Plan
You appear to be browsing this site using Internet Explorer 6. This browser is now out of date. For safer, more reliable browsing it is recommended that you upgrade your browser to Firefox, Safari or Internet Explorer 7 or 8.
Shortcut Navigation:

We continue to ensure that all documents are updated for ICD-10 Terminology. Providers should be aware that ICD-9 content applies to dates of service prior to 10/1/2015. ICD-10 terminology and claims sets apply to dates of service 10/1/2015 and after, regardless of the status of the document. 

Find a Physician




Please select the state where you practice.

UnitedHealthcare Community Plan
Texas Providers

Welcome to the UnitedHealthcare Community Plan Health Professionals area for Texas providers!


Here you will find the information, forms, manuals and links you need to conduct business with UnitedHealthcare Community Plan.

Please choose your topic of interest by selecting one of the navigation buttons on the left-hand side of the page, or select one of the topics below.

 

Contact Us

Select a plan below for contact information (call center, mailing address and more).

UnitedHealthcare Connected (Medicare-Medicaid Plan)

 

Provider Call Center

888-887-9003
Monday-Friday, 8 a.m. – 5 p.m. CST 

Postal Mailing Address

UnitedHealthcare Community Plan
14141 Southwest Freeway
Suite 800
Sugar Land, TX 77478
 

Medical Claims Mailing Address UnitedHealthcare Connected
P.O. Box 31352Salt Lake City, UT 84131-0352
 
Provider Grievances Address           

UnitedHealthcare Connected
PO Box 31364
Salt Lake City, UT 84131-0364
 

Overbilling and Refund Address

UnitedHealthcare Community Plan
PO Box 740804
Atlanta, GA 30374

Service Delivery Areas

Harris County, Texas

CHIP

Provider Call Center

888-887-9003
Monday-Friday  8 a.m. – 5 p.m. CST

 

 

Postal Mailing Address

UnitedHealthcare Community Plan
14141 Southwest Freeway
Suite 800
Sugar Land, TX 77478
 

Claims Mailing Address

UnitedHealthcare Community Plan
PO Box 5270
Kingston, NY 12402-5270


 

Member and Provider Complaints and Appeals Address

UnitedHealthcare Community Plan
Attn:  Complaint and Appeals Dept.
PO Box 31364
Salt Lake City, UT 84131-0364

Overbilling and Refund Address UnitedHealthcare Community Plan
PO Box 740804
Atlanta, GA 30374
 
Service Delivery Areas


Jefferson and Harris

 

STAR



Provider Call Center

888-887-9003
Monday-Friday  8 a.m. – 5 p.m. CST

Mailing Address

UnitedHealthcare Community Plan
14141 Southwest Freeway
Suite 800
Sugar Land, TX 77478
 

Claims Mailing Address

UnitedHealthcare Community Plan
PO Box 5270
Kingston, NY 12402-5270
 

Member and Provider Complaints and Appeals     
Address 

UnitedHealthcare Community Plan
Attn:  Complaint and Appeals Dept.
PO Box 31364
Salt Lake City, UT 84131-0364
 

Overbilling and Refund Address

UnitedHealthcare Community Plan
PO Box 740804
Atlanta, GA 30374

Service Delivery Areas Jefferson, Harris and Hidalgo
STAR+PLUS



Provider Call Center

888-887-9003
Monday-Friday, 8 a.m. – 5 p.m. CST

Postal Mailing Address

UnitedHealthcare Community Plan
14141 Southwest Freeway
Suite 800
Sugar Land, TX 77478

Claims Mailing Address

UnitedHealthcare Community Plan
CLAIMS
PO Box 31352
Salt Lake City, UT 84131-0352

Provider Appeals and Complaints Address           

UnitedHealthcare Community Plan
Attn: Complaint and Appeals Dept.
PO Box 31364
Salt Lake City, UT 84131-0364

Overbilling and Refund Address

UnitedHealthcare Community Plan
PO Box 740804
Atlanta, GA 30374

Service Delivery Area

Jefferson, Harris, Nueces,
Travis and Central Medicaid
|Rural Service Area (MRSA)
and Northeast MRSA

 

STAR Kids

 

Provider Call Center

888-887-9003
Monday-Friday, 8 a.m. – 5 p.m. CST 

Postal Mailing Address

UnitedHealthcare Community Plan
14141 Southwest Freeway
Suite 800
Sugar Land, TX 77478
 

Medical Claims Mailing Address

UnitedHealthcare Community Plan
PO Box 5290
Kingston, NY 12402-5290
 

Provider Appeals and Complaints Address           

UnitedHealthcare Community Plan
Attn: Complaint and Appeals Dept.
PO Box 31364
Salt Lake City, UT 84131-0364
 

Overbilling and Refund Address

UnitedHealthcare Community Plan
PO Box 740804
Atlanta, GA 30374

Service Delivery Areas

Jefferson, Harris, Hidalgo
Medicaid Rural Service Area (MRSA Central) and MRSA Northeast

 

Plan Information

Select a plan below to view coverage, formulary, preferred drug lists, directories and more. 

UnitedHealthcare Connected (Medicare-Medicaid Plan)
CHIP
STAR
STAR+PLUS
STAR Kids (Available November 1, 2016)


Join Our Network

Click here (PDF 364.56 KB) to learn more about our network. 3.28.2016.

 

UnitedHealthcare Community Plan Medical Policies and Coverage Determination Guidelines

 

Integrity of Claims, Reports, and Representations to the Government

UnitedHealth Group requires compliance with the requirements of federal and state laws that prohibit the submission of false claims in connection with federal health care programs, including Medicare and Medicaid. Click here (PDF 38.15 KB) to download our policy.

Disclaimer

If UHG policies conflict with provisions of a state contract or with state or federal law, the contractual / statutory / regulatory provisions shall prevail.

To see updated policy changes, select the Bulletin section at left.